--- description: Learn more about Oasis Insight pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Oasis Insight Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Food Service Distribution Software](/directory/20024/food-service-distribution/software) > [Oasis Insight](/software/165737/oasis-insight) # Oasis Insight Canonical: https://www.capterra.ca/software/165737/oasis-insight Page: 1 / 7\ Next: [Next page](https://www.capterra.ca/software/165737/oasis-insight?page=2) > Simple web-based food pantry \& food bank client intake and reporting database. Easily track pantry distributions \& get feeding reports. > > Verdict: Rated **4.3/5** by 146 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Oasis Insight? Food pantries and food banks. Any agencies that distribute food to people in need in their community. We serve nearly 70 Feeding America food banks and hundreds of pantries across the country. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 146 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Simon Solutions - **Location**: Florence, US - **Founded**: 2006 ## Commercial Context - **Starting Price**: US$20.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Pricing starts at $20 per user, per month. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Canada, Germany, India, Ireland, Israel, New Zealand, Singapore, South Africa, United Arab Emirates, United Kingdom, United States ## Features - Customer Management - Reporting & Statistics ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Food Service Distribution Software](https://www.capterra.ca/directory/20024/food-service-distribution/software) ## Alternatives 1. 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Easy to chat with customer service representatives\! ----- ### "wonderful software" — 5.0/5 > **john** | *December 12, 2019* | Building Materials | Recommendation rating: 10.0/10 > > **Pros**: oasis insight is a great product it gives you the option to create customized setting for each user > > **Cons**: oasis insight is a wonderful software i have yet to find anything that i can say bad about this it great > > helps keep inventory levels accurate and manages orders you can run a lot of stuff from this program ----- ### "The non profit life" — 5.0/5 > **Claribel** | *May 19, 2020* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Oasis insight is a great data base that stores all of our clients who received food from us and also we track calfresh applications we submitted on behalf of the client. > > **Cons**: The only use for this database was to store clients information. The database could be a bit more user friendly. The flow when entering information could improve. > > This was the database our food bank used and it did its job but really needs some updating. ----- ### "Oasis Insight" — 5.0/5 > **Sarah** | *November 14, 2018* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: The customer service experience has been very positive. Any time I've run into an issue I can't resolve, the customer service has been prompt and thorough. > > **Cons**: There are a few occasions I have not been able to pull together the information from a report myself. > > We use Oasis for our SNAP outreach team to track the work they do. Oasis allows us to pull together information quickly to report out to the larger organization and also for us to gauge how we are doing. ----- ### "Worst software application I have encountered in 30 years" — 1.0/5 > **Robert** | *November 9, 2018* | Civic & Social Organization | Recommendation rating: 0.0/10 > > **Pros**: There is nothing about this application that merits any commendation, except the recent addition of the banner warning that the USDA Eligibility Expiration date has passed (and that is problematic in that the related "Almost Due" display is distracting, making it difficult to be alert to the needed interaction with clients. I wrote to Oasis about two months ago asking if the "Almost Due" banner background color could be changed from red to yellow (or other distinctive color, a simple coding change), but received no response. > > **Cons**: I have volunteered over 20 years checking in client shoppers at Micah 6 Food Pantry in Austin, Texas. We initially kept records of registered shoppers and their visits to the pantry using an Excel spread sheet program that suited our purposes. When required by the Central Texas Food Bank (formerly Capital Area Food Bank) in Austin to use Oasis Insight to register and record shoppers, we became burdened with its singularly inefficient design that impairs our operation and interactions with client shoppers. We typically check in at least 140 shoppers in one hour on Thursday evenings and another 120 or more on Saturday mornings, each within a period of one to one and a half hours. To search for and locate each shopper's record and add a record of a shopping visit requires a minimum of eight keystrokes and mouse clicks. We assign a unique four character alphanumeric code for each shopper, yet when we search that code, which we have entered in the Identification Number/Number field, we do not get an immediate display of that one person's record, but a display of the name, which we then have to click to display that record. We record only one type of Assistance - "Food:Pantry Assistance", which is displayed as a default, allowing entry of number of pounds, which we do not record, but use an average weight for all shoppers." Yet, we have to click Assistance in the right margin, then click "Add Assistance, then click "Add" (continued below) > > (continued from above) … in that window in order to record one shopping visit. When first required to use this software, we asked if it was possible to set and use default settings to reduce the number of keyboard/mouse interactions and was told it was not possible. Most recently, I sent a message to Oasis asking if the red banner warning that the USDA Eligibility Expiration Date had expired (a decided improvement) could be altered so that the same display that reads "Almost Due" could have its background color changed (a simple code change) to yellow to allow readily distinguishing these alerts to support different actions with clients, I received no response. ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.ca/software/165737/oasis-insight?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/165737/oasis-insight) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data