---
description: Learn more about Mend pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Mend Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Telemedicine Software](/directory/30949/telemedicine/software) > [Mend](/software/165634/mend-app)

# Mend

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> Mend is an AI platform helping behavioral health organizations cut no-shows, fill schedules, and enhance patient engagement.
> 
> Verdict: Rated **4.6/5** by 920 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Mend?

Mend is used by CCBHCs, CMHCs, FQHCs, and outpatient behavioral health organizations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 920 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 4.6/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Mendfamily
- **Location**: Orlando, US
- **Founded**: 2014

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Launch MendFree or request a custom demo for MendEnterprise.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Puerto Rico, US Virgin Islands, United States

## Features

- Appointment Management
- Appointment Scheduling Software
- Automated Scheduling
- Billing & Invoicing
- Calendar Management
- Call Reminders
- Care Plan Management
- Charting
- Client Database
- Confirmations/Reminders
- Customizable Forms
- Document Management Software
- EMR/EHR
- Email Reminders
- For Medical Purposes
- HIPAA Compliant
- Health Record Access
- Initial Assessments
- Lab Results
- Medical Billing Software
- Mobile Access
- Multi-Location
- Multi-Provider Practice
- Online Forms
- Online Payments
- Online Scheduling
- Patient Education
- Patient Intake
- Patient Portal Software
- Patient Questionnaires
- Patient Records Management
- Payment Processing Software
- Practice Management
- Prescription Renewal
- Recurring Appointments
- Reminders
- Remote Treatment Planning
- Reporting & Statistics
- Reporting/Analytics
- Rescheduling
- SMS Messaging
- Secure Messaging
- Self Service Portal
- Telemedicine Software
- Therapy Notes
- Third-Party Integrations
- Treatment Planning
- Video Conferencing Software
- Website Integration

## Integrations (5 total)

- Axonius
- Bitbucket
- Elsevier Pure
- Jenkins
- TeamCity

## Support Options

- Email/Help Desk
- Knowledge Base Software

## Category

- [Telemedicine Software](https://www.capterra.ca/directory/30949/telemedicine/software)

## Related Categories

- [Telemedicine Software](https://www.capterra.ca/directory/30949/telemedicine/software)
- [Patient Scheduling Software](https://www.capterra.ca/directory/33315/patient-scheduling/software)
- [Patient Portal Software](https://www.capterra.ca/directory/30857/patient-portal/software)
- [Patient Management Software](https://www.capterra.ca/directory/30780/patient-management/software)
- [Patient Engagement Software](https://www.capterra.ca/directory/31085/patient-engagement/software)

## Alternatives

1. [Doxy.me](https://www.capterra.ca/software/158461/doxy-me) — 4.6/5 (1227 reviews)
2. [Carepatron](https://www.capterra.ca/software/195467/care-patron) — 4.4/5 (859 reviews)
3. [Tebra](https://www.capterra.ca/software/129169/tebra) — 3.9/5 (1385 reviews)
4. [athenaOne](https://www.capterra.ca/software/98735/athenaone) — 3.8/5 (913 reviews)
5. [Jane](https://www.capterra.ca/software/178984/jane-app) — 4.8/5 (536 reviews)

## Reviews

### "Establish care" — 5.0/5

> **Cheryl** | *April 13, 2025* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: The convenience and simplicity of the appointment
> 
> **Cons**: Everything went well.  I am happy with my experience
> 
> Great\!\!\! I am very happy with the experience

-----

### "Great platform" — 5.0/5

> **Trazie** | *April 3, 2025* | Medical Practice | Recommendation rating: 9.0/10
> 
> **Pros**: Feeling the personal touch with my provider and being able to laugh, maybe even cry if needed
> 
> **Cons**: I don’t really have any concerns about this platform
> 
> I’ve had a couple of appointments and they’ve been really good. I’m able to see them. They’re able to see me and it’s been great.

-----

### "Cold flu sickness" — 5.0/5

> **Shernika** | *March 21, 2025* | Education Management | Recommendation rating: 3.0/10
> 
> **Pros**: Very nice and informative about my illness
> 
> **Cons**: N/A nothing least like very informative about the visit
> 
> Enjoyed the visit was very thorough about my condition

-----

### "Great service" — 5.0/5

> **Tiffany** | *March 4, 2025* | Civic & Social Organization | Recommendation rating: 10.0/10
> 
> **Pros**: Was able to see as well as here and understand more
> 
> **Cons**: The lag in audio n video feed was slightly off
> 
> Great except the audio and video delays.

-----

### "Incredible listener , incredible advice" — 5.0/5

> **Evan** | *February 7, 2025* | Mental Health Care | Recommendation rating: 3.0/10
> 
> **Pros**: \[sensitive content hidden\] really listened, and that meant a lot to me.. I’ve been holding onto past traumas, and I feel he’s perfect for me to open up to.  It just depends on pricing because I’m really struggling financially.
> 
> **Cons**: \[sensitive content hidden\] listened to me, and complimented me on my level of awareness, willingness to open up , and he is going to try everything to figure out a way for me to take classes without it hurting my pockets..  10 out of 5 stars for him\!

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## Links

- [View on Capterra](https://www.capterra.ca/software/165634/mend-app)

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| de-CH | <https://www.capterra.ch/software/165634/mend-app> |
| en | <https://www.capterra.com/p/165634/Mend-App/> |
| en-AE | <https://www.capterra.ae/software/165634/mend-app> |
| en-AU | <https://www.capterra.com.au/software/165634/mend-app> |
| en-CA | <https://www.capterra.ca/software/165634/mend-app> |
| en-GB | <https://www.capterra.co.uk/software/165634/mend-app> |
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| en-IN | <https://www.capterra.in/software/165634/mend-app> |
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| es-DO | <https://www.capterra.do/software/165634/mend-app> |
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| fr-CA | <https://fr.capterra.ca/software/165634/mend-app> |
| fr-LU | <https://www.capterra.lu/software/165634/mend-app> |
| it | <https://www.capterra.it/software/165634/mend-app> |
| nl | <https://www.capterra.nl/software/165634/mend-app> |
| nl-BE | <https://www.capterra.be/software/165634/mend-app> |
| pt | <https://www.capterra.com.br/software/165634/mend-app> |
| pt-PT | <https://www.capterra.pt/software/165634/mend-app> |

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