What Is NextMe?

NextME makes it simple for businesses to manage their waitlists and appointments to serve more customers. Track visits and wait times, engage your guests in real-time with a custom virtual waiting room, and grow your business like never before.

Who Uses NextMe?

Designed for businesses in restaurants, healthcare, dispensary, event management, veterinary, retail and more! The system can be customized to fit your needs.

NextMe Details

NextMe

Founded in 2015

NextMe Details

NextMe

Founded in 2015

NextMe videos and images

NextMe video
NextMe Software - Easily add guests manually or allow your guests to check in virtually, via QR code/website widget/ or kiosk. - thumbnail
NextMe Software - Your "Virtual Waiting Room" is completely customizable. Displaying the guests position in line, your menus, promotions, rewards programs, online inventory, merchandise, paperwork and more. - thumbnail
NextMe Software - Connect your account to as many devices as you want - thumbnail
NextMe Software - Learn how to use the app in 5 minutes or less - thumbnail
NextMe Software - Custom Analytics - thumbnail

Compare NextMe pricing with similar products

Starting price

US$50.00/month
N/A
US$14.00/month
US$100.00/month

Free Version

Free Version Yes
Free Version No
Free Version No
Free Version Yes

Free Trial

Free Trial Yes
Free Trial Yes
Free Trial Yes
Free Trial Yes

NextMe deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Mac (Desktop)
  • Windows (Desktop)
  • Linux (Desktop)
  • Chromebook (Desktop)
  • iPhone (Mobile)
  • iPad (Mobile)

Training Software

  • In Person
  • Live Online
  • Webinars
  • Documentation

Features of NextMe

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Electronic Payments
  • Email Management Software
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  • Email Reminders
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  • Event Scheduling
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  • Mobile Access
  • Multi-Location
  • Online Booking
  • Online Payments
  • Real Time Notifications
  • Real Time Reporting
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Room Booking
  • SMS Messaging
  • Scheduling Software
  • Social Media Integration
  • Third Party Integrations
  • Website Integration

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Reviews of NextMe

Read all 7 reviews

Average score

Overall
5
Ease of Use
5
Customer Service
4.9
Features
5
Value for Money
4.9

Reviews by score

5
7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Craig B.
General Manager in U.S.
Restaurants, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

We have a true partnership and they always think about our best interests

5 3 years ago

Comments: With NextME, the process has become more efficient, so we need a smaller staff. Customers who leave their reviews online say they love the new system because it's very organized and lets them plan their wait time outside the restaurant. Positive reviews, in turn, bring even more customers to our restaurant.

Pros:

We have long waits, so we were writing people's names on paper and then calling their names. That sometimes created chaos, especially in summer, when the wait was 70–90 people. We tried buzzers at one point, but people would take them with them and lose them, so it was a big cost to our business. We wanted to automate this service, so we needed a vendor to help us. NextME created an app to simplify and improve the customer experience. Now, we can use people's phone numbers to notify them by text when their table is ready. Besides, customers can see the updates regarding their place in line, so they don’t have to stay inside the restaurant. The new feature of the app enables customers to pre-order pizza. We can tag the customer who has placed a pre-order, which makes the table turnover time faster.

Cons:

We have a true partnership and they always think about our best interests. I can't think of anything.

Chris R.
General Manager in U.S.
Restaurants, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

The NextME app really allows us to do things that we weren't able to do before

5 3 years ago

Comments: Staff estimates of wait times have improved dramatically since the engagement began, resulting in a significant increase in customer retention. NextME’s responsiveness and openness to constructive feedback make them a valuable partner.

Pros:

We wanted an easier way to manage our customer wait times. We're a small place so we always have some sort of a wait, and we tend to have longer waits on the weekends. Our old system was clunky. We were looking for something streamlined and easy to use. NextME created a mobile application that takes the name and the phone number of the customer waiting for a table. The customer receives a text message letting them know where they are in line and a notification when their table is ready. We've been using NextME on an iPad since its launch. Someone from their team comes to the store to help install each new update. They help our host run through the update, make sure it’s understood, and find out if we have any input. The app also provides analytics to the back of the house after every shift.

Cons:

I can't really think of anything we dislike about the software. It's very user friendly and easy to learn.

Brian R.
Owner in U.S.
Restaurants, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Easy to use

5 2 weeks ago New

Pros:

Great app, so easy to use and takes about 10min to train an employee!

Cons:

Nothing, everything is so easy. I recommend to anyone

NextMe Response

last week

Thank you for your feedback and we're glad to hear it was easy for you and your team to get started with NextME!

Levi K.
Owner in U.S.
Restaurants, 11-50 Employees
Used the Software for: 1-5 months
Reviewer Source

Review

5 7 days ago New

Pros:

We use it for waitlists and reservations.

Cons:

Not a whole lot as of now. We will be using more of what you have to offer when we get busier and our business more announced.

Anne J.
General Manager in U.S.
Restaurants, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

They’re dedicated to product quality and customer service

5 3 years ago

Comments: NextME's automatic system had a seamless transition and currently promotes customer loyalty. The quality solution has had only minimal bugs. NextME is communicative and dedicated to providing comprehensive service. The team offers on-site assistance and resolves issues quickly.

Pros:

Customer retention metrics perform well, according to NextME’s daily and weekly analytics. The automated system is easy for customers because they’re always on their phones. Bugs have been minimal. They’re dedicated to product quality and customer service.

Cons:

There were issues early on, but that’s expected with any new project. NextME has been an amazing partner; they keep us updated and do quick turnarounds. Most problems resulted from poor internet connections. That isn’t NextME’s fault, but they still come in the restaurant to help.