18 years helping Canadian businesses
choose better software
NextMe
What Is NextMe?
NextMe is a modern virtual waiting room that makes it simple for businesses to manage their waitlist and serve more customers. Eliminate long lines and create amazing first impressions, all while saving money on outdated technology.
Designed to help organizations of all kinds seamlessly manage customer flow, NextMe's award-winning queue management solution is recognized for being incredibly intuitive, easy to train, and loved by customers and businesses alike. Retain over 30% more customers, boost online reviews, and engage with your waiting customers in real-time with NextMe's powerful virtual waiting room.
Who Uses NextMe?
NextMe is designed for any business with a wait. Trusted in over 30 verticals, including restaurants, events, healthcare, cannabis dispensaries, veterinary, education, government, retail, and more.
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Reviews of NextMe
Recommended!
Comments: Support and staff are excellent to work with from [sensitive content hidden] on down! [sensitive content hidden] & Thanks for a great service.
Pros:
NextME first helped our municipality help get city services running again during the pandemic; keeping our staff and customers safe as possible during spacing precautions. Now after the pandemic, our customers and staff like it better than the old take a number and wait around old school way.
Cons:
It is very dependent upon network connectivity so make sure you have a sold and secure network or the app will not refresh in a timely manner.
NextMe Response
2 years ago
Thank you for your positive feedback! We're always happy to help and glad to hear our waitlist solution is still adding value to your team and customers beyond the pandemic!
Alternatives Considered:
Ally Urgent Vet Care
Comments: Customer Service with NextMe has been really great. John looks into any issues and follows up appropriately.
Pros:
It is user friendly. It does not take long to train the staff on.
Cons:
It does not integrate into our software.
NextMe Response
4 months ago
Thank you for the positive feedback! We'll be focusing on 3rd party integrations soon (i.e. PIMS) so we'll make sure to follow up accordingly
Hot Laps Sign Up
Comments: Great customer service by John.
Pros:
That it's ready to go not much modification is needed
Cons:
That couldn't have a cap for the queues we made. Which would have allowed consumers to sign up on their own for certain queues.
NextMe Response
2 years ago
Thank you for your feedback! We're glad to hear your team enjoyed NextMe's easy setup process and customer support. Regarding capping the number of guests per queue, we have a new version of NextMe that includes this feature request. Please don't hesitate to reach out to your account representative to help you get started. Thank you again for your honest feedback and we look forward to working with you again in the near future!
GREAT EXPERIENCE
Comments: The best thing about it was John Yi actually visited our event place to make sure if everything is doing well which is super helpful.
Pros:
John did an amazing demo with our team to show how to use it! Super easy to use.
Cons:
It was super easy to use for everyone and makes our event so smooth.
Alternatives Considered:
Great app for events!
Comments: My company hosted a fan convention with 800+ people and we used NextME to implement a waitlist into our celebrity autograph lines. It 100% transformed the convention game for us, and it removed the unnecessary waiting times that attendees were expecting. It also kept our autograph room calm and organized.
Pros:
This product was very easy and intuitive! We were able to teach it to our volunteers quickly. We also loved the customization of adding multiple list types. It works very well for our event.
Cons:
There wasn’t anything I disliked about the software. Maybe the ability to remove the quoted time would be nice, but it was great.
