--- description: Learn more about MatrixCare Senior Living Facility pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: MatrixCare Senior Living Facility Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Assisted Living Software](/directory/10034/assisted-living/software) > [MatrixCare Senior Living Facility](/software/165450/matrixcare) # MatrixCare Senior Living Facility Canonical: https://www.capterra.ca/software/165450/matrixcare Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/165450/matrixcare?page=2) > Designed to meet your unique workflows and your residents’ needs, enhancing collaboration and improving outcomes. > > Verdict: Rated **3.3/5** by 14 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses MatrixCare Senior Living Facility? Our software suite is designed for the unique business workflow requirements and the end-to-end needs of individuals who live in senior living. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.3/5** | 14 Reviews | | Ease of Use | 3.5/5 | Based on overall reviews | | Customer Support Software | 2.9/5 | Based on overall reviews | | Value for Money | 1.8/5 | Based on overall reviews | | Features | 3.5/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: ResMed - **Location**: Bloomington, US - **Founded**: 2002 ## Commercial Context - **Pricing Details**: $300 minimum per care setting per month, plus implementation - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - Assessment Management - Care Plan Management - Charting - Communication Management - Compliance Management - Incident Management Software - Meal/Nutrition Management - Medical Billing Software - Medication History - Patient Records Management - Point of Care System - Reporting & Statistics - Staff Management ## Integrations (3 total) - Aline - OnShift - Vena ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Assisted Living Software](https://www.capterra.ca/directory/10034/assisted-living/software) ## Alternatives 1. [Senior Living Core Platform](https://www.capterra.ca/software/209867/senior-living-core-platform) — 4.7/5 (63 reviews) 2. [Yardi Senior Living Suite](https://www.capterra.ca/software/164514/yardi-senior-living-suite) — 4.2/5 (11 reviews) 3. [ECP](https://www.capterra.ca/software/90493/ecp) — 4.7/5 (152 reviews) 4. [Eldermark](https://www.capterra.ca/software/79030/service-minder) — 4.6/5 (37 reviews) 5. [Therap](https://www.capterra.ca/software/124101/therap) — 4.7/5 (77 reviews) ## Reviews ### "MatrixCare Senior Living Review" — 4.0/5 > **Daniel** | *March 21, 2025* | Health, Wellness & Fitness | Recommendation rating: 6.0/10 > > **Pros**: Inclusive software platform for admissions, clinical applications, and business office suite. > > **Cons**: Somewhat cumbersome to use. Not always user intuitive. > > Overall the product works well for senior care facility. Could use some improvement in layout and functionality. ----- ### "Not a fan of the software" — 1.0/5 > **Sonja** | *September 28, 2024* | Hospital & Health Care | Recommendation rating: 0.0/10 > > **Pros**: I do not like any of the functionality of Matrix care > > **Cons**: I do not like any part and it is difficult to navigate > > Poor. Not a fan of any part. Not user froendly ----- ### "Used Matrix for our customer billing provider. Does what it is supposed to do." — 4.0/5 > **Andrew** | *April 19, 2018* > > **Pros**: High availability of the software, minimal downtime for upgrades. They are always current on all medicaid rules / regulations. > > **Cons**: System is not very easy to customize, and if you need a custom report, it is very expensive to have done. They will not let you self host their platform, which makes data access very difficult. ----- ### "New Client - Inpatient Hospice Clinician User" — 4.0/5 > **Natalie** | *July 24, 2014* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: The support we have received from the Brightree team during our training and implementation process has been great. The best thing about this product from an inpatient hospice standpoint is the ability to document in the Agency Front Office via the internet site. From a home hospice standpoint, this system also gives the clinician the ability to document in the CPOC software, which does not require internet access. We provide both inpatient and home hospice services, so the ability for clinicians to view patient documentation from both divisions is very beneficial. This ability can also be limited depending on the user, if needed. The securities that the Brightree Software system provides are very efficient. Also, the Communicate tool, which is a HIPAA-compliant messaging tool in that can be downloaded on your iPhone or Android has been very beneficial. > > **Cons**: As far as inpatient hospice, there are definitely some improvements that could be made to this software. However, Brightree has been great with helping us problem solve, as well as trying to make these improvements in the system happen on their end. ----- ### "First Customer of the product" — 4.5/5 > **Wendy** | *August 12, 2014* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: The financial stability and innovative culture of Brightree have accelerated the development of their EMR product into a leading edge cloud-based solution. > > **Cons**: The future iterations of the Brightree EMR solution need to integrate more seamlessly with some of the other major software vendors in the healthcare vertical. This integration is critical in the areas of disease management, telemedicine, and data analytics. The scheduling component is by far the weakest area of the Brightree EMR product. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/165450/matrixcare?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/165450/matrixcare) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Structured Data