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What Is RoverPass?

RoverPass provides RV park and campground owners with the best Central Reservation System tools that are designed for managing, tracking, and optimizing all of their business needs. Through cloud-based booking software, campground owners can accept reservations online, over the phone, or in-person and track availability, all in one place. Professional marketing tools are also available to help campground and RV parks succeed online.

Who Uses RoverPass?

Property owners, and campground and RV park owners who are looking for reservation management software and the campers or guests who are looking to book campsites.

Where can RoverPass be deployed?

Cloud-based
On-premise

About the vendor

  • RoverPass
  • Located in Austin, US
  • Founded in 2014

RoverPass support

  • Phone Support
  • Chat

Countries available

Australia, Canada, United States

Languages

English

RoverPass pricing

Starting Price:

US$3.00/month
  • No free trial
  • No free version

RoverPass does not have a free version and does not offer a free trial. RoverPass paid version starts at US$3.00/month.

About the vendor

  • RoverPass
  • Located in Austin, US
  • Founded in 2014

RoverPass support

  • Phone Support
  • Chat

Countries available

Australia, Canada, United States

Languages

English

RoverPass videos and images

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Features of RoverPass

  • Alerts/Notifications
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • CRM Software
  • Calendar Management
  • Channel Management Software
  • Contact Management Software
  • Customer Database
  • Guest Check-in/Check-out
  • Guest Communications
  • Online Booking
  • Online Reservations
  • Point of Sale (POS)
  • Rate Management
  • Ratings/Reviews
  • Reporting & Statistics
  • Reservations Management
  • Revenue Management Software
  • Site Maps
  • Site Reservation Management
  • Utility Billing Software
  • Website Integration

Alternatives to RoverPass

OpenCampground is your all-in-one solution for efficient RV Park, Campground, Mobile Home, and Hospitality management.
A simple to use reservation management software that helps campground owners handle reservations, online bookings, and payments.
Optimize your property with an easy-to-use PMS, OTA channel manager, booking engine, automated email marketing, text messaging & more!
Just pick a template, then customize fonts, colors, and content to match your style.
Powerful campground and RV park reservation management system with revenue-driving features and the best customer support included. Learn more about Campspot
All-in-one Property Management System for hospitality businesses to save time, increase revenue and improve guest satisfaction.
Newbook is a connected hospitality management solution empowering accommodation operators to enhance their business.
Flexible and scalable cloud-based reservation management system for campgrounds, National Parks, RV parks, RV resorts, and marinas.
RezExpert is a fully featured Reservation & Property Management system suitable for any business that needs to manage reservations

Reviews of RoverPass

Average score

Overall
4.5
Ease of Use
4.4
Customer Service
4.7
Features
4.2
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
67%
4
27%
3
2%
1
4%
Emily
Sales and Property Manager in US
Hospitality, Self Employed
Used the Software for: 1+ year
Reviewer Source

We love RoverPass!

5.0 3 weeks ago New

Pros:

RoverPass has been one of the best decisions/investments we have made. It is extremely user friendly and the customer service is unmatched, both of those things are extremely important to us!

Cons:

There are a couple features I have suggested that would be hugely helpful for us, like mass communication to guests, that have been warmly received but not implemented yet.

Alternatives Considered: Campspot

Kiley
Marketing Director in US
Recreational Facilities & Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Give Roverpass a shot!

5.0 3 years ago

Comments: I would 100% recommend using RoverPass for your booking needs.

Pros:

I love working with RoverPass. Their customer service is outstanding and the software itself is very user friendly.

Cons:

There are a few things that I would love to see and a few that I will not mention because I know that they are in the works. I would like to see the option to use promo codes available and I would also love for customers to be able to book multiple campsites in one transaction.

Tomas
Director in US
Hospitality, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Poor service and inferior product

1.0 3 weeks ago New

Pros:

It’s online and includes store inventory.

Cons:

No customer service, limited capabilities, you will have to manually enter credit card numbers FOR EVERY SINGLE TRANSACTION!! staff wastes more time manually entering guest info and entering credit card numbers. There’s no way to provide employee discounts or enter deposits. They will charge you for monthly reports. There is no phone number for customer service.

Suzanne
Owner in US
Recreational Facilities & Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Great Way to Run Our Two RV Parks

5.0 4 years ago

Pros:

Roverpass made our calendar much more efficient without the fear of double booking. It is easy to use and implement into our two parks. Instant booking has been great for our customers. We currently do it at no extra expense to the customers and we absorb the fees. There are always upgrades and the staff has always been there for me when I've had difficulties. Also another perk is that when I see an issue that affects us, Roverpass has found fixes and has gotten back to us immediately. With the Covid-19, and ensuing chaos and cancellations I have had the best customer experience with Karla and many others trying to figure things out. I felt really taken care of during a difficult time. Since we have two parks now, one we are running directly and one by work campers, I can access both easily if there are problems or questions. New features are being introduced frequently, and they have all been bonuses for us, including being able to charge customers for wood and other items.

Cons:

I did give 4 stars for functionality, because this is a work in progress. There are a few snags that are easily worked around, that I know a few fixes will make use easier. For instance, if you go to a future date and do something, the computer will automatically go back to the current date. For tracking financials, it is great for credit card use, but when we get cash, it has been difficult. I know these are things are what Rover Pass is working on and I'm glad to be a part of it.

Tammy
Owner in US
Hospitality, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Impressed!

5.0 4 years ago

Comments: The biggest benefit of using RoverPass is almost eliminating phone calls for RV reservations. This has freed up a lot of time for my staff and me.

Pros:

What I like most about this software is the ability to look at it quickly and get all the information I need to book a reservation or reject it. I have had guests tell me it was very simple to fill out the information to book a room or an RV site.

Cons:

There are two things that I believe could be improved upon with this software. First, I would like to be able to integrate it with Booking.com and Airbnb, then tie it into my own booking calendar. Second, I have had several guests have to cancel and are very upset when the fees are not refunded....all they tend to see is "full refund if cancelled".... with in however many days. If there was a way to emphasize the fees would not be refunded it would make life a bit easier:)

RoverPass Response

4 years ago

Hi Tammy. Thank you for taking the time to provide your feedback. At this time, we are not able to integrate with other services- however, we do have a new Reservation Management System we'd be happy to share with you! This allows you to keep track of all your reservations in one place and view your availability in realtime. And, as always, it's free! Please reach out to us, and we would be happy to provide you with more information. We do our best to make our cancellation as clear as possible throughout the reservation request process, but we do understand that sometimes there is a little confusion. I will pass along your feedback to see if we can come up with something that makes our policy a little more clear. I appreciate you taking this time to provide your feedback, and appreciate you sharing the positive experiences you have had. Thanks!