Compliance & CE

I couldn't have asked for better

Comments: No issues with this product. Wonderful customer service experts

Pros:

The program was easy to learn with some practice. It was easy to make corrections unlike other emr software

Cons:

The price was a little high for the software in my initial thought but with all that comes with it my mind was quickly changed.

Alternatives Considered: EpicCare EMR

I love MediaLab. One of the best software and easy to use. Customer Support is Excellent

Comments: We have been able to convert all our major documents into electronic document control format without having the need to carry paper manuals. Automatic reminders for reviews when they are due saves lot of time & reduces stress on managers. Ability to print employee reports for procedure review is also another great feature.

Pros:

Easy to navigate, set up and follow though to all the modules that are being offered - easyto set up, upload, review, print reports, add/delete users. It keeps track of EVERYTHING! I love it. It also allows to provide link to other departments in the hospital to review (read only access) to our manuals. It monitors, keeps track and send reminders, alerts as required. It also has multiple modules each organized so well with detail instruction manual on the side bar, which is fantastic. It has answers to everything. Inspection Proof module makes the life easy during inspection as it shows the changes in two versions - (in Red). Easy to attach all documents to responses. Continuing Education modules is also very well designed and set up. It offers tons of information. Great learning site!

Cons:

This software is made to perfection however, it would be good to have the ability to print the manual for each module that it offers. Also, one cannot do any edits inside the software but, a limited edit with permission could have been nice.

I used this program to prepare for the MLS(ASCP) board exam

Comments: Provided a different way to study besides just studying from the book. I enjoyed using LabCE.

Pros:

I love that the answers to questions are explained in depth and that it had questions that covered different areas of study such as hematology, chemistry, microbiology, etc. I also enjoyed the ability to select different types of mock quizzes, test, game mode was my favorite and that I could select the number of questions I wanted to answer.

Cons:

The size of the font, I would recommend increasing it. I also thought the size and quality of the images was poor. It was difficult to identify cell morphologies and biochemical reactions for some of the images.

Great platform

Comments: It's been great. It has imprved our quality and preparedness for inspections.

Pros:

All the CAP standards are uploaded and updated and made available to the department managers. Then all the answers (in whatever form they come in) can be entered, uploaded, linked etc so that when inspection time comes everything is already answered and readily available.

Cons:

The buttonw you need to press to print something. It's a small thing but they can make that a step or 2 faster

MediaLab offers multiple solutions for laboratories at reasonable prices.

Comments: Daily benefits - excellent document control system that did not require our IT department to set up, great system to maintain inspection readiness with Inspection Proof, ease of meeting continuing education requirements using the Continuing Education package. Overall, great system!

Pros:

Flexibility of the software, willingness of the company to make changes, continuous improvement and addition of new features. We use several modules and find that the system is flexible enough for us to create new ways to store and retrieve information rather than storing paper.

Cons:

It is sometimes difficult to know what needs to be created first and we went back to make changes in how we set up the document control system. It would be helpful to identify users who have really maximized the system and offer to have them share their ideas.