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QReserve

QReserve

Canada Local product

What Is QReserve?

Flexible and user-friendly scheduling and management for equipment, labs, meeting rooms, amenities, fitness centers, people, and more while providing a wide range of scheduling rules, reporting, and financial capabilities.

Who Uses QReserve?

Research centers, labs, core facilities, equipment loaning libraries, digital labs, studios, co-working spaces, offices, condominiums, parks & recreation centers, & more.

QReserve Software - Interactive booking kiosks, live map/floorplan booking, check-in/out procedures & actual usage tracking
QReserve Software - Make your booking experience user-friendly & easy
QReserve Software - Send invoices or quotes quickly & easily right from QReserve, with the ability to collect payment online & in-person for an even more seamless process
QReserve Software - Access & download numerous reports that provide unprecedented data for better knowledge & decision making
QReserve Software - Manage equipment loans & track inventory, check-in/out equipment with integrated barcode reader support, send automated overdue emails & much more

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Reviews of QReserve

Average score

Overall
4.9
Ease of Use
4.6
Customer Service
4.9
Features
4.7
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
94%
4
6%
Kim
Programs and Operations Manager in Canada
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Hub350 use of QReserve

5.0 last week New

Comments: Overall, QReserve has worked very well for us. The team is great and we love how customized the platform can be. They are always available to set up a meeting and discuss our questions and solve our needs. We love that it is a product that has been created in Ontario, Canada.

Pros:

QReserve is a great platform for our company's use for guests to reserve work spaces and meeting rooms, or request to use our event space. The QReserve team is so wonderful to work with during set-up and as we have grown, they have been able to help support changes to make the platform work with us. They are very knowledgeable and can make many customizations that will work best for you.

Cons:

The only negative comment we have heard, is from new users, who find it difficult to navigate the first time booking.

James
Mass Spectrometry Facility Manager in UK
Research, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Flexible and feature rich booking and assett management software

5.0 last year

Comments: Overall excellent we've been able to solve most complex problems with resource managment that we've struggled with previously.

Pros:

QReserve provides a simple pricing structure with all features available as standard. The web interface is really clean and user-fiendly both on mobile and desktop which was important for our users. The flexibility of the resource and user management is excellent a fully functioning API is available to interface with other software systems and QReseve have even developed their own scripting languange which enables complex calendar booking rules to be implemented where needed. We paid a setup fee which was well worth it as we were up and running within a couple of weeks across ten research cores in our Faculty. Ongoing support has been excellent with quick responses, regular updates to fix bugs and add many new features. We don't yet have SAP integration but implementation of this system has save our finance office two days per month in staff time when processing access charges. QReserve has also setup multiple customisable reports for us to work with our internal processes.

Cons:

Everything is excellent but it worth saying as this is a fully featured and flexible software there is a learning curve at the beginning when working with and setting up complex resources however if you do have issues the customer support is really good.

Erin
Principal Site Manager in US
Research, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

QReserve Review

5.0 last year

Pros:

I really like how customizable it is to make sure our clients are able to enter all their information when scheduling tasks.

Cons:

Notification emails get lost in junk mail occasionally.

Brian
Director of Employee Resources & Operations in US
Facilities Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Game Changer

5.0 last year

Comments: Working with the team at QReserve has been exceptional. They have been so responsive to our unique needs and have worked with us to build a system that has helped us grow as a small business. We can't recommend this team enough!

Pros:

This software has allowed us to grow our base of clients and help to keep track of their usage and billing. It has saved us hours of time each day with regards to reporting usage and monitoring accounts receivable.

Cons:

With our unique situation as a rehearsal studio, we had to work with the team to get us to a point where the system would benefit us. We are still working at getting our system as efficient and robust as we need.

Celia
Principal Site Manager in US
Biotechnology, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

QReserve for reservations and scheduling

5.0 last year

Comments: Easy to use reservation and scheduling software.

Pros:

It is easy to make and see the reservations for rooms and equipment

Cons:

When a client modifies their already submitted request, it would be nice to see a reminder notification on my administrator dashboard. I do receive an email notification of the modification, but those emails do not provide the details of the request/modification, just the alert.