QReserve

Easy to use and easy to implement

Comments: Equipment booking and management is much easier compared to running everything from different excel sheets, outlook calendars, etc. User feedback has been excellent so we're very happy with this system.

Pros:

Our lab booking was run off of outlook/sharepoint calendars which became problematic as our site expanded, such as bookings not syncing or double-bookings. QReserve provided the solution to these issues and more with usage reports. The ease-of-use is a key feature and very little training (if any) was required for users to start using. Managing resources and users is also very easy from an admin point-of-view and the customisation of each resource is fantastic.

Cons:

Very little to complain about. Any ideas we have had for improvement, QReserve have welcomed the feedback and added features in their updates.

Flexible and feature rich booking and assett management software

Comments: Overall excellent we've been able to solve most complex problems with resource managment that we've struggled with previously.

Pros:

QReserve provides a simple pricing structure with all features available as standard. The web interface is really clean and user-fiendly both on mobile and desktop which was important for our users. The flexibility of the resource and user management is excellent a fully functioning API is available to interface with other software systems and QReseve have even developed their own scripting languange which enables complex calendar booking rules to be implemented where needed. We paid a setup fee which was well worth it as we were up and running within a couple of weeks across ten research cores in our Faculty. Ongoing support has been excellent with quick responses, regular updates to fix bugs and add many new features. We don't yet have SAP integration but implementation of this system has save our finance office two days per month in staff time when processing access charges. QReserve has also setup multiple customisable reports for us to work with our internal processes.

Cons:

Everything is excellent but it worth saying as this is a fully featured and flexible software there is a learning curve at the beginning when working with and setting up complex resources however if you do have issues the customer support is really good.

QReserve Review

Pros:

I really like how customizable it is to make sure our clients are able to enter all their information when scheduling tasks.

Cons:

Notification emails get lost in junk mail occasionally.

Game Changer

Comments: Working with the team at QReserve has been exceptional. They have been so responsive to our unique needs and have worked with us to build a system that has helped us grow as a small business. We can't recommend this team enough!

Pros:

This software has allowed us to grow our base of clients and help to keep track of their usage and billing. It has saved us hours of time each day with regards to reporting usage and monitoring accounts receivable.

Cons:

With our unique situation as a rehearsal studio, we had to work with the team to get us to a point where the system would benefit us. We are still working at getting our system as efficient and robust as we need.

QReserve for reservations and scheduling

Comments: Easy to use reservation and scheduling software.

Pros:

It is easy to make and see the reservations for rooms and equipment

Cons:

When a client modifies their already submitted request, it would be nice to see a reminder notification on my administrator dashboard. I do receive an email notification of the modification, but those emails do not provide the details of the request/modification, just the alert.