--- description: Learn more about ROLLER pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ROLLER Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Point of Sale Software](/directory/20052/point-of-sale/software) > [ROLLER](/software/164715/roller) # ROLLER Canonical: https://www.capterra.ca/software/164715/roller Page: 1 / 7\ Next: [Next page](https://www.capterra.ca/software/164715/roller?page=2) > ROLLER is venue management software that offers ticketing, point of sale, payment processing, and operations tools for attractions. > > Verdict: Rated **4.2/5** by 145 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ROLLER? ROLLER is used by trampoline parks, family entertainment centers, amusement parks, water parks, museums, zoos, aquariums, rock climbing facilities, playcenters, and roller skating rinks. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 145 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ROLLER Software - **Location**: Sydney, Australia - **Founded**: 2010 ## Commercial Context - **Pricing model**: (Free Trial) - **Pricing Details**: ROLLER partners with over 2,600 attractions venues to help them sell more, save time, and deliver better experiences for their guests. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Argentina, Australia, Belgium, Canada, Colombia, Denmark, Egypt, Finland, France, Germany, Hong Kong SAR China, Ireland, Kenya, Kuwait, Luxembourg, Malaysia, Mexico, Netherlands, New Zealand, Norway and 11 more ## Features - Access Controls/Permissions - Accounting Integration - Alerts/Notifications - Attendee Management - Barcode/Ticket Scanning - Billing & Invoicing - Contact Management Software - Customer Accounts - Customer Data Management - Customer Database - Customizable Templates - Data Import/Export - Debit/Credit Card Processing - Digital Signature Software - Document Management Software - Document Storage - Dues Management - Email Management Software - Event Ticketing - Forms Management - In-Person Payments - Interaction Tracking - Inventory Management Software - Member Communication - Member Database - Member Types - Membership Management Software - Membership Renewals - Mobile Payments - Multiple Payment Options - Online Signing - PCI Compliance Software - Payment Fraud Prevention - Payment Processing Software - Promotions Management - QR Codes - Reporting/Analytics - Reservations Management - Returns Management - SMS Messaging - Sales Management - Searchable Database - Secure Data Storage - Segmentation - Social Promotion - Ticketing Software - Transaction Monitoring - Volunteer Management Software - Website Management - Workflow Management Software ... and 14 more features ## Integrations (15 total) - Brevo - Campaign Monitor by Marigold - Fresh KDS - Google Tag Manager 360 - InMoment - Klaviyo - Mailchimp - Microsoft Power BI - NetSuite - Ontraport - Sailthru - Tanda - Workforce.com - Xero - Yellow Dog Inventory ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Point of Sale Software](https://www.capterra.ca/directory/20052/point-of-sale/software) ## Related Categories - [Ticketing Software](https://www.capterra.ca/directory/30039/ticketing/software) - [CRM Software](https://www.capterra.ca/directory/2/customer-relationship-management/software) - [Event Management Software](https://www.capterra.ca/directory/20030/event-management/software) - [Point of Sale Software](https://www.capterra.ca/directory/20052/point-of-sale/software) - [Venue Management Software](https://www.capterra.ca/directory/30811/venue-management/software) ## Alternatives 1. [iVvy Venue Management](https://www.capterra.ca/software/141909/ivvy) — 4.6/5 (69 reviews) 2. [Perfect Venue](https://www.capterra.ca/software/1035127/perfect-venue) — 4.8/5 (76 reviews) 3. [Tripleseat](https://www.capterra.ca/software/118047/tripleseat) — 4.7/5 (573 reviews) 4. [events500i](https://www.capterra.ca/software/1039929/events500i) — 4.9/5 (22 reviews) 5. [AllBooked by Skedda](https://www.capterra.ca/software/1073834/AllBooked) — 4.8/5 (70 reviews) ## Reviews ### "Overall worth the value" — 3.0/5 > **Elisabeth** | *September 30, 2025* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: I really enjoy the easy to use nature of the POS machine and vending manager for all my staff. I also really enjoy how easy it is for a guest to purchase tickets through our online ticketing system. Customer support was a problem in the very beginning but the last year or so with the new system it seems to be a lot faster and we get answers a little bit quicker. > > **Cons**: We have had a lot of connection issues and payment processing problems over the last year. I also wish that the inventory reporting and system was a bit more comprehensive. > > Overall, our experience is good with roller. However, there are some challenges that are still there that need to be overcome by the company such as noted above. ----- ### "Charitable Givings and Finance Manager" — 4.0/5 > **Abrar** | *September 23, 2025* | Museums & Institutions | Recommendation rating: 9.0/10 > > **Pros**: The UI, Intergrated Payments Processing and Customer facing ticketing experience is very seamless. Added fee feature. > > **Cons**: Gift card tracking is not accurate. Accounts receivable and deferred revenue breakdown is not available. Reports section has come a long way but needs more. > > In the past three years: customer support response times have reduced a lot. Everytime when we think about leaving roller, it releases an update and we like to use it. After the integrated payment processing was released it has been a breeze to use reconcile features. ----- ### "Great Support-Backed System for Managing Events and overall Business" — 5.0/5 > **Shweta** | *December 16, 2025* | Consumer Services | Recommendation rating: 9.0/10 > > **Pros**: What I liked most about ROLLER is its all-in-one functionality. It centralizes waivers, ticketing, memberships, party bookings, and POS into a single system, which helps streamline front desk operations. The real-time syncing of waivers and bookings reduces manual work and speeds up guest check-ins, especially during peak hours. The reporting tools are also useful for tracking sales and attendance, which supports better daily and operational decision-making. > > **Cons**: some workflows are not very intuitive, especially for new staff. Certain tasks such as modifying bookings, processing refunds, or switching between POS and booking screens require multiple steps and can be time-consuming during busy periods. Occasional system lag and delayed syncing also impact front-desk efficiency during peak hours. > > Overall, my experience with ROLLER as an Events Manager has been mixed but largely positive. The platform is strong for managing party and group bookings, tracking payments, and coordinating waivers, which helps keep event operations organized. Having bookings, guest details, and transactions in one system improves visibility and reduces manual follow-ups. However, during high-volume event days, some processes such as editing bookings, handling last-minute changes, and processing refunds can feel slow or overly complex. While ROLLER is a powerful system, certain workflows and reporting tools could be more intuitive and flexible to better support fast-paced event management. With improvements in speed, usability, and customization, it would be an even more effective tool for managing events efficiently. ----- ### "Awesome system, a few tweaks to make it perfect\!" — 5.0/5 > **Steve** | *December 18, 2025* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: Great customer service, the system is obviously built with business success in mind. It's easy to add products, including special event tickets, and things just make sense\! > > **Cons**: Sometimes have issues with guests using company cards, the system declines for some reason. Also need the ability to add more automated emails based on what the users want to send. > > Overall makes our business run smoother and faster, with less hiccups\! The booking system works great, and we haven't had a single double booking\! ----- ### "I Love Roller\!" — 5.0/5 > **Brin** | *September 18, 2025* | Museums & Institutions | Recommendation rating: 10.0/10 > > **Pros**: How easy it is to address payment issues (refunds, auto renewals) and the flexibility of making different products. I can get creative to meet the demands of my company when it comes to ticketing and tracking revenue. It has been so easy to train other staff on how to use and I always direct new hires to the training videos and help articles. > > **Cons**: The only gripe I have is debit transactions on memberships - sometimes people get visa debit confused with credit cards and this unfortunately makes their membership records with us a little bit funky. I do have a workaround for this in the meantime. This is a VERY specific issue and I can try to catch it when possible. > > It is the best multi-use POS, CRM and ticket management system I have come across. It has given me a lot of valuable experience that I can carry with me to other ventures in my career. The customer service has also been fantastic\! ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.ca/software/164715/roller?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/164715/roller) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data