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LeadMaster
LeadMaster Overview:
What Is LeadMaster?
Competitive prices for small to medium businesses (3-250 employees) with an intuitive design that's easy to use and personalized for your particular vertical. White Label included. LeadMaster helps you understand where leads are coming from, analyze effective marketing reports, collect and track leads, and move them through the sales cycle with automated actions. Includes power features like email marketing, landing pages, and marketing automation. Track information with real time dashboards.
Who Uses LeadMaster?
Because of the ability to customize the system, LeadMaster is used in virtually every industry - Finance, Manufacturing, Insurance, Education, Healthcare, Real Estate, Mortgage, Services...
Where can LeadMaster be deployed?
Cloud-based
On-premise
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Overall rating
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Based on 36 reviews
Reviews sentiment
Positive
75%
Neutral
22%
Negative
3%
Starting Price
US$10.00
Per User, Per Month
Free trial
About the vendor
- LeadMaster
- Located in Roswell, US
- Founded in 1998
LeadMaster support
- Phone Support
- Chat
Countries available
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Australia, Canada, China, India, United Kingdom
Countries available
Countries where the product is available. Note: Customer support may not be accessible in that country.
- Australia
- Canada
- China
- India
- United Kingdom
- United States
Languages
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Chinese, English, Spanish
Features of LeadMaster
Other great alternatives to LeadMaster
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Reporting/Analytics
Top rated features
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Support Ticket Management
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Lead Management Software
Capterra verified reviews for LeadMaster
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Overall rating
Based on 36 reviews
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Carl
Insurance Software, 11–50 Employees
Used the Software for: 2+ years
Source: SoftwareAdvice
"Great Product for the price!"
October 11, 2017
Pros:
Emailing and prospect tracking are the best features. It has a tone of features that I am yet to understand.
Cons:
The program is not as easy to navigate as others, but well worth the price!I would recommend it to others.
Reviewer Source
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Kelly
Admin Asst
Mechanical or Industrial Engineering, 11–50 Employees
Used the Software for: 1+ year
Source: SoftwareAdvice
"We really only use LeadMaster as a contact data base."
September 28, 2017
I was sold on this product by the sales rep. He has always been very helpful. The program has many features we do not utilize, and while the salesman understood that, the customer service department performing set up did not.
Pros:
The search feature. The ability to send mass emails and the feedback, i.e., did not open, asked to be taken off list, etc.
Cons:
I have not found the tutorials to be very helpful. I would prefer written instructions - I can skip the parts I don't need, easier to go over something I didn't understand, available to review while performing the steps.
There is rarely a tutorial I need available, or if it is available, I'm not sure where to find it. FAQs would also be very helpful.
Reviewer Source
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Jennifer
Canada
Management Consulting
Used the Software for: Not provided
Source: SoftwareAdvice
"Pleased with Customization"
March 4, 2014
Pros:
I appreciate the attention to the individual needs of the client and patience throughout set up. I am also pleased with the level of customization the product offers and its ability to connect tasks and appointments with calendars.
Cons:
Its not really a complaint, but it is a huge challenge to determine what your needs as a business are and how to set that up within the system. Without that focus and end goal for how the product will work for you, it's easy to wind up making aimless adjustments to the system.
In regards to LeadMaster specifically, sometimes the help function doesn't work or the help pages accessed through the system are too general. While there are tutorials on the website and library microsite, some of them seem a tad outdated or do not function. This hasn't been a huge problem if you have a rep available to assist you with finding the answer to your questions.
Reviewer Source
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Mary
Sales Manager
Electrical/Electronic Manufacturing, 11–50 Employees
Used the Software for: 1+ year
Source: SoftwareAdvice
"This is my first time choosing a CRM database"
September 27, 2017
Pros:
User friendly data entry processes. Once we have settled into using this product it has been very helpful with monitoring our customer calls.
Cons:
Not enough time was spent on matching our needs to the systems capabilities. Not enough time was spent researching what our needs were or would hope to be in the future. Part of the challenge was my naivete about CRM databases.
Reviewer Source
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Jamie
Marketing Director
Medical Practice, 201–500 Employees
Used the Software for: 1-5 months
Source: SoftwareAdvice
"Leadmaster has been a huge asset to our marketing department."
October 30, 2017
This CRM has helped streamline our marketing efforts and provide more accountability to my team.
Pros:
Their customer service is the best I've ever had. I have only ever dealt with one person, she has been beyond wonderful with me and my team. I'm not tech savvy at all; I tell him what I need and she finds a way to get it done. I also have a wide age range of reps and they all find the app very easy to use. I looked at several CRM's and for the price, Leadmaster was the perfect fit for us.
Cons:
The layout of some of the reports could be better. The app is a tad "clunky" and we did have one glitch on the app that took weeks to fix.
Reviewer Source
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