Who Uses Jamf Pro?

Jamf is committed to enabling IT to empower end users and bring the legendary Apple experience to businesses, education institutions and government organizations via our Jamf Pro software.

What Is Jamf Pro?

Jamf Pro is a complete device management solution for IT pros to simplify the deployment, inventory and security of Macs, iPads, iPhones and Apple TVs. Designed to automate device management while driving end-user productivity, Jamf Pro is the EMM tool that delights IT pros and the users they support by delivering on the promise of unified endpoint management for Apple devices. The IT experience you want is within reach. Request a free trial and become an IT superhero today.

Jamf Pro Details

Jamf

https://www.jamf.com/

Founded 2002

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Jamf Pro pricing overview

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Jamf Pro does not have a free version but does offer a free trial.


Starting Price

Not provided by vendor See pricing details

Free Version

No

Free Trial

Jamf Pro deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • iPhone (Mobile)
  • iPad (Mobile)

Training Software

  • In Person
  • Videos

Jamf Pro Features

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Asset Management
  • Asset Tracking Software
  • Audit Management
  • Audit Trail
  • Barcode / Ticket Scanning
  • Change Management Software
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Contract/License Management
  • Cost Tracking
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Dashboard Creation
  • Data Import/Export
  • Data Visualization Software
  • Email Management Software
  • IT Asset Tracking
  • Incident Management Software
  • Inventory Management Software
  • Inventory Tracking
  • Knowledge Base Management
  • Maintenance Management Software
  • Maintenance Scheduling
  • Monitoring
  • Prioritization
  • Problem Management
  • Procurement Management
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Role-Based Permissions
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Supplier Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Task Management Software
  • Third Party Integrations
  • User Management
  • Workflow Management Software

View full list of IT Asset Management Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Audit Management
  • Audit Trail
  • Capacity Management
  • Change Management Software
  • Chat/Messaging
  • Compliance Management
  • Configurable Workflow
  • Configuration Management
  • Customizable Branding
  • Customizable Reports
  • Dashboard Software
  • Data Import/Export
  • Data Visualization Software
  • Event Logs
  • IT Asset Tracking
  • IT Reporting
  • IT, Server & Network Monitoring Software
  • Incident Management Software
  • Inventory Management Software
  • Issue Auditing
  • Knowledge Management Software
  • License Management Software
  • Maintenance Scheduling
  • Monitoring
  • Patch Management Software
  • Performance Metrics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting & Statistics
  • SSL Security
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Single Sign On Software
  • Task Management Software
  • Third Party Integrations
  • Ticket Management
  • Uptime Reporting
  • User Management
  • Workflow Management Software

View full list of IT Management Software

  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Application Management
  • Asset Management
  • Audit Management
  • Automatic User/Device Recognition
  • Compliance Management
  • Configuration Management
  • Content Management System (CMS) Software
  • Customizable Branding
  • Customizable Reports
  • Data Management Software
  • Deployment Management
  • Endpoint Management
  • Enrollments/Onboarding
  • Geolocation
  • IT Asset Tracking
  • Inventory Management Software
  • Kiosk Mode
  • Location Tracking
  • Mobile Content Management
  • Monitoring
  • Patch Management Software
  • Policy Management Software
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Update / Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Secure Data Storage
  • Security Management
  • Self Service Portal
  • Single Sign On Software
  • Software Management
  • Synchronization Scheduling
  • Third Party Integrations
  • Two-Factor Authentication
  • Usage Tracking/Analytics
  • User Management
  • Wireless Internet Access
  • Wireless Troubleshooting

View full list of Mobile Device Management Software

  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Anti Virus
  • Application Management
  • Approval Process Control
  • Audit Management
  • Automatic Backup
  • Automatic Patch Deployment
  • Automatic Scans
  • Compliance Management
  • Configuration Management
  • Customizable Branding
  • Customizable Reports
  • Customization
  • Dashboard Software
  • Event Logs
  • IT Asset Tracking
  • IT, Server & Network Monitoring Software
  • Inventory Management Software
  • Maintenance Scheduling
  • Monitoring
  • Network Wide Management
  • Patch Management Software
  • Patch Prioritization
  • Patch Testing
  • Policy Management Software
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Update / Installation
  • Reporting & Statistics
  • Risk Assessment
  • SSL Security
  • Scheduling Software
  • Secure Data Storage
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Third Party Integrations
  • Usage Tracking/Analytics
  • Vulnerability Scanning
  • Workflow Management Software

View full list of Patch Management Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Anti Virus
  • Asset Management
  • Audit Management
  • Audit Trail
  • Automatic Backup
  • Compliance Management
  • Configuration Management
  • Customizable Branding
  • Customizable Reports
  • Deployment Management
  • Event Logs
  • For MSPs
  • IT Asset Management Software
  • IT Asset Tracking
  • IT, Server & Network Monitoring Software
  • Inventory Management Software
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multiple User Accounts
  • Network Monitoring Software
  • Patch Management Software
  • Policy Management Software
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Alerts
  • Real-time Updates
  • Remediation Management
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Service Level Agreement (SLA) Management
  • Summary Reports
  • Support Ticket Management
  • Task Management Software
  • Task Scheduling
  • Third Party Integrations
  • Uptime Reporting
  • Usage Tracking/Analytics
  • User Management
  • Vulnerability Scanning
  • Workflow Management Software

View full list of Remote Monitoring and Management Software

Jamf Pro Alternatives

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Jamf Pro Reviews

Read all reviews

Overall rating

4.7/5

Average score

Ease of Use 4.4
Customer Service Software 4.7
Features 4.6
Value for Money 4.5

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Daniel S.
Customer Success Manager
Individual & Family Services, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2019-09-27

"the best MDM for Apple devices"

Comments: using to manage multiple iPads at multiple locations and keep software up to date

Pros: Works seamlessly with Apple devices and software, easy to deploy, easy to manage multiple devices in multiple locations.

Cons: a little difficult to learn, if you've never used an MDM before, but it's not too bad once you get it set up

  • Reviewer Source 
  • Reviewed on 2019-09-27
Andrew C.
IT Support
Computer Software, 10,000+ Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2019-10-17

"Best Management Software on the Market!"

Pros: This software allows you to manage several computers as well as iPads from it's friendly user interface. We've implemented it successfully in our schools (over 20 locations) and it is a tremendous help. We've been able to use this software to deploy programs and applications without having to hand install them on multiple computers/iPads..it's a HUGE time saver.

Cons: There really isn't too much to not like about this software. Their support team is friendly/knowledgeable, they stand by their product, and it is easy to use.

  • Reviewer Source 
  • Reviewed on 2019-10-17
Mike P.
Senior Specialist - Web Content
Consumer Electronics, 501-1,000 Employees
Used the Software for: 6-12 months
  • Overall Rating
    1 /5
  • Ease of Use
    1 /5
  • Features & Functionality
    1 /5
  • Customer Support Software
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 2020-02-06

"Terrible User Experience - Would Not Recommend to Admins and Companies"

Comments: I think our admins use it as a user administration tool for corporate security, but it's super inefficient and highly frustrating to use. It actually makes my work processes super inefficient, because i'm constantly batting weird errors and frustrating password resets.

Pros: Nothing. The software is meant to be a sort of user management software for companies, but the user experience is one of the worst I have experienced in my life.

Cons: The running processes bog down your work machine and the security reset protocol (at least for my organization) is very frustrating. It doesn't work, our passwords need to be reset every 90 days, and we're supposed to get a notification to do this, but it doesn't happen, so every 90 days, I physically go to see our internal IT department. In addition, the process runs constantly, so it drains your battery.

  • Reviewer Source 
  • Reviewed on 2020-02-06
Michael N.
Technology Support & Training Specialist
Education Management, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2020-08-04

"JAMF puts the flow in device management workflows."

Comments: Jamf is an indispensable tool for device management. It puts the flow in the workflow and makes large scale deployments manageable by a small staff with various skill sets.

Pros: Jamf provides me the ability to amplify my efforts of making task ready machines, where ever, and whenever needed.

Cons: I'd like a GUI option to replicate the actual device screen so I can have teachers manage devices in real-time to maximize contact time.

  • Reviewer Source 
  • Reviewed on 2020-08-04
Dwight B.
Director of Technology
Education Management, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2020-08-04

"Solid Performing MDM"

Comments: We've been pleased to be a JAMF Pro customer over the past several years. Their software is robust, reliable, and has made the management of our iOS, Mac OS, and tvOS devices a breeze!

Pros: It just works! JAMF gives use the peace of mind knowing our devices are receiving the appropriate profiles and configurations when needed.

Cons: Slight learning curve for users new to the MDM arena.

  • Reviewer Source 
  • Reviewed on 2020-08-04