--- description: Learn more about Salesforce Platform pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Salesforce Platform Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Application Development Software](/directory/30082/application-development/software) > [Salesforce Platform](/software/164356/app-cloud) # Salesforce Platform Canonical: https://www.capterra.ca/software/164356/app-cloud Page: 1 / 17\ Next: [Next page](https://www.capterra.ca/software/164356/app-cloud?page=2) > Build around the customer with AI-powered apps to create amazing experiences. > > Verdict: Rated **4.4/5** by 405 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Salesforce Platform? With Salesforce's multi-tenant cloud computing model we can serve the needs of companies of all sizes, in any industry. Our customers benefit from a shared main framework, while maintaining privacy. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 405 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support Software | 4.0/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: US$25.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Danish, Dutch, English, French, German, Italian, Spanish, Swedish - **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, India, Ireland, Israel, Italy, Japan, Netherlands, Norway, Portugal, Saudi Arabia, South Africa, Spain and 5 more ## Features - API - Access Controls/Permissions - Alerts/Notifications - Approval Process Control - Business Process Automation - Code Development - Code Editing - Collaboration Tools - Compatibility Testing - Dashboard Software - Data Management Software - Data Modeling - Data Security - Database Support - Debugging - Deployment Management - Document Management Software - Drag & Drop - For Developers - Graphical User Interface - Integrated Development Environment - Integrations Management - Iteration Management - No-Code - Reporting & Statistics - Reporting/Analytics - Task Management Software - Third-Party Integrations - Visual Modeling - Web/Mobile App Development - Workflow Configuration - Workflow Management Software ## Integrations (11 total) - Google Cloud - Marketo Sales Connect - Microsoft Outlook - Microsoft Power BI - QuickBooks Desktop - Salesforce Einstein - ServiceNow - Shopify - Slack - Tableau - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Application Development Software](https://www.capterra.ca/directory/30082/application-development/software) ## Related Categories - [Application Development Software](https://www.capterra.ca/directory/30082/application-development/software) - [Platform as a Service (PaaS) Software](https://www.capterra.ca/directory/32376/platform-as-a-service/software) - [App Building Software](https://www.capterra.ca/directory/32016/app-building/software) - [Workflow Management Software](https://www.capterra.ca/directory/30091/workflow-management/software) - [Mobility Software](https://www.capterra.ca/directory/30097/mobility/software) ## Alternatives 1. 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[Asana](https://www.capterra.ca/software/120550/asana-pm) — 4.5/5 (13638 reviews) ## Reviews ### "Invest a lot, get a lot" — 3.0/5 > **Yahya** | *November 17, 2025* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: Established solution with security, customer support channels and near unlimited versatility for customizing features and development flows. > > **Cons**: Value depends as features add up, code updates could be more seamless and rely on custom solutions with limitations out of the box. > > Overall, the out of box experience is pretty simple and it has a great ability to scale to meet needs and exceed project management expectations. This comes with a high-learning curve and investment into the platform over the ability and ease to transfer to other platforms ----- ### "Salesforce platform review" — 5.0/5 > **Mohammed Hareez** | *March 26, 2025* | Financial Services Software | Recommendation rating: 6.0/10 > > **Pros**: And the most I like about Salesforce platformers is easy to track notes for the customers > > **Cons**: the least I like about Salesforce platformers it's not well organized > > My overall experience with Salesforce platform is wonderful ----- ### "Poor. The licensing and maintenance costs are high relative to the value received." — 2.0/5 > **Rose Marie** | *July 25, 2026* | Real Estate | Recommendation rating: 3.0/10 > > **Pros**: Salesforce Platform offers a wide range of features and extensive customization options. It has strong integration capabilities and can support complex business processes when implemented correctly. > > **Cons**: The platform is overly complex, expensive, and requires significant technical expertise to use effectively. Many basic tasks feel unnecessarily complicated, and frequent updates can introduce new issues or require additional configuration. Customer support was inconsistent, and resolving problems often took longer than expected. The overall value didn't justify the ongoing costs for our needs. > > My experience with Salesforce Platform was disappointing. While it's a powerful platform on paper, the learning curve is steep, implementation is time-consuming, and maintaining the system requires continuous effort and resources. We encountered bugs, confusing workflows, and automation that didn't always behave as expected without extensive troubleshooting. Deployments and updates often required more planning than anticipated, and support was not always helpful in resolving issues quickly. For organizations with large budgets and dedicated administrators, it may be a good fit, but for many businesses, the complexity and cost outweigh the benefits. ----- ### "Excellent Features, but Cost Was a Challenge" — 3.0/5 > **Bill** | *July 15, 2026* | Information Technology & Services | Recommendation rating: 6.0/10 > > **Pros**: What I like most about Salesforce Platform is how customizable and easy it is to adapt to different business needs. It helps keep everything organized in one place, makes it easier to automate everyday tasks, and gives teams better visibility into customer information and processes. > > **Cons**: The biggest drawback for a small business is the cost. Salesforce can become expensive as you add more users, features, and additional tools. While the platform offers a lot of functionality, smaller teams may find it difficult to justify the investment compared to more affordable options. > > Our overall experience with Salesforce Platform was positive. We used it for about two years and found it to be a powerful and reliable tool for managing customer information, workflows, and business processes. However, as our needs grew, the overall cost became difficult to justify for our business, which led us to switch to a more affordable solution. ----- ### "Salesforce Platform Super powerful for customer relationship, customizable, system workflows, dashboards and automations for organization." — 5.0/5 > **Dionne Joy** | *December 27, 2025* | Higher Education Software | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about Salesforce Platform, great ability to bring everything together in one place. Love the task managing, customer support and provides value for money. Its biggest strength is customization, code updates, development and code management. You can tailor almost every part of the system — workflows, dashboards, automations, and even entire apps, without needing deep technical skills. and provides great security. > > **Cons**: What I liked Least about Salesforce Platform is it can be a little complex and require lots of learning for users. Salesforce Platform is powerful, but that power comes with complexity. The interface can feel overwhelming at first, especially for new users. There’s also a steep learning curve and mastering the platform often requires training or certification. Another drawback is cost. > > My overall experience with Salesforce Platform has been very positive. It’s a robust, flexible system that can transform how teams manage customer relationships, automate processes, and analyze data. Once you get past the initial learning curve, it becomes an incredibly valuable tool that supports efficiency and growth ----- Page: 1 / 17\ Next: [Next page](https://www.capterra.ca/software/164356/app-cloud?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/164356/app-cloud) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data