--- description: Learn more about Splashtop pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Splashtop Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Remote Desktop Software](/directory/31955/remote-desktop/software) > [Splashtop](/software/162972/splashtop-business-access) # Splashtop Canonical: https://www.capterra.ca/software/162972/splashtop-business-access Page: 1 / 30\ Next: [Next page](https://www.capterra.ca/software/162972/splashtop-business-access?page=2) > Splashtop provides remote access and support for business professionals and IT teams. > > Verdict: Rated **4.7/5** by 730 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Splashtop? Users in any type of business or organization who need to remotely access their work and/or home computers, or remotely support clients' computers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 730 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Splashtop - **Location**: San Jose, US - **Founded**: 2006 ## Commercial Context - **Starting Price**: $7.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: $6.00 per month for Remote Access Solo (billed annually at $72/year) $8.25 per user per month for Remote Access Pro, (billed annually at $99/year) $13.00 per user per month for Remote Access Performance, (billed annually at $149/year) Starting at $22 per technician per month for Remote Support SOS Splashtop Enterprise (contact us) Autonomous Endpoint Management (contact us) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, French, German, Japanese, Portuguese, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus and 221 more ## Features - Access Controls/Permissions - Alerts/Notifications - Backup and Recovery - Chat/Messaging - Collaboration Tools - Configuration Management - Dashboard Software - File Sharing Software - File Transfer - IT Asset Tracking - IT Reporting - Issue Management - Live Chat Software - Maintenance Scheduling - Mobile Access - Multiple Monitor Access - Real-Time Chat - Real-Time Monitoring - Real-Time Notifications - Remote Access/Control - Remote Monitoring & Management - Remote Support Software - Screen Recording Software - Screen Sharing Software - Session Recording - Task Management Software - Troubleshooting - Unattended Access ## Integrations (8 total) - Atera - Autotask PSA - IBM Security MaaS360 - Ivanti Neurons for MDM - Naverisk - NinjaOne - ServiceNow - Spiceworks Cloud Help Desk ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Remote Desktop Software](https://www.capterra.ca/directory/31955/remote-desktop/software) ## Related Categories - [Remote Work Software](https://www.capterra.ca/directory/31855/remote-work/software) - [Remote Desktop Software](https://www.capterra.ca/directory/31955/remote-desktop/software) - [Managed Service Providers (MSP) Software](https://www.capterra.ca/directory/30921/msp/software) - [IT Management Software](https://www.capterra.ca/directory/10001/it-management/software) - [Remote Support Software](https://www.capterra.ca/directory/30928/remote-support/software) ## Alternatives 1. [Zoho Assist](https://www.capterra.ca/software/181775/zoho-assist) — 4.7/5 (1374 reviews) 2. [Pulseway](https://www.capterra.ca/software/141792/pulseway) — 4.7/5 (310 reviews) 3. [TeamViewer ONE](https://www.capterra.ca/software/122252/teamviewer) — 4.6/5 (11620 reviews) 4. [AnyDesk](https://www.capterra.ca/software/149595/anydesk) — 4.6/5 (1781 reviews) 5. [RemotePC](https://www.capterra.ca/software/173304/remotepc) — 4.7/5 (583 reviews) ## Reviews ### "Splashtop became Crashtop" — 2.0/5 > **Daniel** | *December 20, 2025* | Computer & Network Security | Recommendation rating: 0.0/10 > > **Pros**: It's easy to deploy. The interface is smooth. It has wonderful features. It's fairly easy to manage. > > **Cons**: It's CPU intensive on both the client and technician device (so far the worse we've seen, higher than GoToAssist that is/was Java based). Since their latest update 3.8.0.1 it has gotten worse. It has become difficult to connect to a remote device (you get the circling, formerly hourglass, image going forever until you close the window and try another 2 to 6 times before connecting or giving up depending on the individual). It crashes so often that, internally, it has become known as Crashtop. Even after shelling out several thousands of dollars management has decided to eat their loss and move to another platform as they were facing a revolt by technicians claiming they would go on sick leave rather than having to use the tool. I'm sure, as you know, your mileage will vary. Here ==\> it has been ostracized. Their support used to be decent but as of late it became rather useless. You'd get the get same canned answers as if you'd be corresponding with a chatbot more or less expecting this level of support. > > It was fairly wonderful upon initial implementation (after GoToAssist after being railroaded into GoToRemote and telling us they were sunsetting the product) then it went from good to bad to worse after update iterations. In the last month it has become nearly unusable by a many of us. It would either not connect unless you are patient to wait a few minutes, close it, start it, and repeat the process between 2 to 6 times. Then after a little while of using, it would become unresponsive or literally crash on you and close all existing session and you'd have to start all over again. A major source of frustration when you are under pressure to resolve issues remotely. Their support became bad with time. ----- ### "Ease of Accesa" — 4.0/5 > **Kaila** | *September 27, 2025* | Real Estate | Recommendation rating: 7.0/10 > > **Pros**: It was convenient for resolving connection issues between internal networks for employees to ease access > > **Cons**: Splashtop was a little bit of a Learning Curve, and sometimes had connectivity hurdles/limited access > > Splashtop was relatively easy to use for solving an internal network access issue with my employer and seemed easy enough for IT to set up ----- ### "Splashtop Review" — 5.0/5 > **Kyle** | *December 19, 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Splashtop is very responsive and never glitchy or choppy. Splashtop has cool advanced features for computer connectivity on the remote end. > > **Cons**: Nothing comes to mind. I have never had any issues with the software. > > Splashtop is critical for our remote support solutions and has never failed us even in the most strenuous situations. ----- ### "Amazing program for giving me access to my work from home or on the road\!" — 5.0/5 > **Mila** | *March 19, 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I love the access to all of my work documents etc. even when I am away. It allows me to work remotely much easier\! > > **Cons**: It can sometimes lag a little, or shut down unexpectedly but overall the program is great and I recommend it\! > > Love the freedom it gives me to work from home or on the road. I dont feel so tied to the office, because I can log straight onto my work computer from home\! ----- ### "A solid remote access option while others get worse." — 5.0/5 > **James** | *December 30, 2025* | Media Production | Recommendation rating: 9.0/10 > > **Pros**: Obviously it works. The connections are fast, plenty of options (that actually work, turning the speed option on actually makes a difference on a slow connection). So far support has been fine but a good note from me is I haven't needed to reach out to support all that much, things work. The management system is also straightforward, was able to get up and running quickly. Also the price is good value and something I did like about the company is they simply don't offer a "free" option thus sidestepping the ability for scammers to use the system. Oh and they also really only do remote access and not a dozen other things. They seem focused on core business and I appreciate that. > > **Cons**: The deployment system is a little sparse, only a few options. Also would prefer is SSO was not gate-kept behind the Enterprise version. The biggest issue I had was just buying the thing, the purchase page is a little confusing with different options that overlap but makes you feel like you need more than you do. > > I came into a team that was using a single Parsec account to manage multiple systems which is not a good place to be in. In a previous job I had done a similar deployment with Teamviewer only today to find out they have really dropped the ball. Splashtop hit the budget value and the feature requirements and it was easy to get rolling. My team from technicians to salespeople was able to "figure it out" quickly and now they wonder what we'd do without it. ----- Page: 1 / 30\ Next: [Next page](https://www.capterra.ca/software/162972/splashtop-business-access?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/162972/splashtop-business-access) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data