Limble

Reliability starts with a good CMMS.

Pros:

Limble has been instrumental in implementing a maintenance reliability program here at RIE. As a power user and for the operators submitting work requests, the Limble system is user-friendly. I like that anyone can submit a work request without needing to log into Limble, and I like that the requestors get updates on the work requests they submit. Customer service for Limble is remarkable, and my CSM [sensitive content hidden] always answers my questions in a very timely fashion. [sensitive content hidden]did an excellent job teaching me the ropes of Limble, and I am very pleased to have those training recordings and all the great training on Limble's YouTube channel.

Cons:

I have not found anything I dislike about Limble. It is extremely customizable, so if there is something you don't like or you want to add something, you are more than likely able to change/add those things in Limble.

Alternatives Considered: MaintainX and UpKeep

Reasons for Switching to Limble: One of the biggest reasons I chose Limble was the stellar customer service reviews. I entered the quest for a CMMS, thinking I knew what I wanted. When I started reviewing the three systems, Limble was not at the top of my list. Another reason I chose Limble was because of the all-in pricing. I don't have to pay extra for training/implementation.

Microgrid Networks Limble Review

Comments: Good software for my purpose. Not complicated use cases.

Pros:

Good User interface, easy to use, good customer service.

Cons:

Hierarchy options - Need "family tree" style and linkable children

Alternatives Considered: Maximo

Reasons for Switching to Limble: for our use case didn't need overly complicated tracking for the price.

Slow, Buggy, Unreliable, Tedious

Comments: I don't enjoy using it, especially for the price I'd rather just go back to using greasy pieces of paper. But I'm not the one who makes those decisions, I'm just the one who has to slog through trying to use Limble every day.

Pros:

UI is mostly straightforward. Communication through Limble between mechanics and drivers is generally smooth. Desktop/web use is slightly better than the app.

Cons:

Immense amount of wasted time logging back in and reloading work orders as Limble is constantly closing or reporting an error that requires refreshing. Also huge wasted time putting parts in a work order multiple times as they often don't save. Parts that are confirmed on a WO will sometimes not be taken from inventory. Parts search page is terrible, the part you're looking for will appear as you type in the number but the list resets itself before you can click on the part. Comments will often not save at all or save with words in different order than typed. Generally frustrating and feels tedious to use. Automatically playing a meme GIF after closing a WO/PM feels childish and patronizing, with the icing on the cake being an error message appearing when you press the button to turn it off.

Simply the Best

Comments: My experience with Limble is extremely positive. Especially with the outstanding support of [sensitive content hidden] methodically guiding my team through the configuration. The approach he takes builds upon the previous time spent. There are so many configuration options to choose from but he puts you at ease and works through it with you.

Pros:

Limble is very flexible and customizable software that we can tailor to our specific site needs. What I love most about Limble is the coaching received from Customer Success Manager [sensitive content hidden]. His friendly approach is very methodical and laid back training my team through the software and configuration stage. His knowledge is impeccable and knows the ins and outs of the system. He even introduced us to features we've never even thought of using! On top of the coaching sessions, he's always available for questions outside of our scheduled meetings!

Cons:

I have not encountered any CON's with Limble

Alternatives Considered: Work Planner

Reasons for Switching to Limble: While not only seeming the most robust, it allowed financial tracking of repairs and downed equipment. We were also promised a implementation success coach and [sensitive content hidden] absolutely delivered.

Best supported CMMS system I have used in 20 years, hands down.

Comments: I love using Limble, easy to set up, very versatile, and there is always someone to help if you have any questions. They also provide Youtube links to demonstrate how to accomplish the more complex setups. Custom dashboards make getting the information your facility cares about easy.

Pros:

The response time when you have a problem is less than a minute. I'm a facility manager and come in usually before 6am and I can still get a response from a real person. I have never had an issue left unresolved for more than a day, and usually it is fixed within minutes.

Cons:

It has some compatibility issues with Firefox, but those are solved by refreshing the cache.