What Is Backlog?

Backlog is the all-in-one online project management tool for task management, version control, and bug tracking. Bringing together the organizational benefits of project management with the power and convenience of code management, Backlog enhances team collaboration across organizations large and small. Plan work, track progress, and release code updates right in Backlog. Core features include subtasking, custom statuses, kanban-style boards, Gantt charts, burndown charts, Git & SVN, and wikis.

Who Uses Backlog?

With project management, bug tracking, wikis, and Git rolled into one, easy-to-use platform, Backlog provides the powerful features development teams need under a clean UI that anyone can use.

Backlog Details

Nulab

Founded in 2004

Backlog pricing

Starting Price:

US$35.00/month
  • Yes, has free trial
  • Yes, has free version

Backlog has a free version and offers a free trial. Backlog paid version starts at US$35.00/month.

Pricing plans get a free trial

Backlog Details

Nulab

Founded in 2004

Backlog videos and images

Backlog video
Backlog Software - kanban-style boards - thumbnail
Backlog Software - gantt chart - thumbnail
Backlog Software - code review - thumbnail
Backlog Software - wiki collaboration notes - thumbnail
Backlog Software - creating issue - thumbnail

Backlog deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training Software

  • Live Online
  • Documentation

Features of Backlog

  • @mentions
  • API
  • Access Controls/Permissions
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  • Activity Tracking
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  • Alerts/Notifications
  • Assignment Management
  • Backlog Management
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Reviews of Backlog

Read all 77 reviews

Average score

Overall
4.5
Ease of Use
4.5
Customer Service
4.3
Features
4.3
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Ivan B.
Ivan B.
Managing Consultant in Czechia
Verified LinkedIn User
Information Technology & Services, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

backlog.com better than many "Goliath" systems

5 3 years ago

Comments: We use backlog.com as overall tracking and project management tool for our projects, support tasks and maintenance activities that we provide to our customer. We selected backlog.com after evaluating many other tools (like Jira, Pivotal tracker etc.) and backlog.com became the clear winner. Why ? Because this tool combine together the best features of all other tool while still being neat and straightforward. Backlog.com has been proving it at our daily use for 1 year approximately. Well done. Thank you.

Pros:

neat design supporting easy of use all necessary functions available on-click excellent for agile approach clear and easy administration of projects, people etc. integration with email and MS Excel (exports) subtasking no-time to get started and leverage the tool by users fast and responsive design standalone application for iOS

Cons:

nothing essential maybe more storage space included in plans better numbering of subtasks (to include number of parent issue)

Akhilesh M.
Akhilesh M.
Software Test Engineer in India
Verified LinkedIn User
Telecommunications, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source

Backlog has your back!

4 2 years ago

Comments: The product is clutter-free and any features that are added have simple use cases and helps in easier implementation. A good user interface to avoid daily hassles involved in bug/defect reporting daily as a tester.

Pros:

Bug identification and creation have never been simpler. Its unique way to describe and categorize the issue at hand is well sorted and makes for a clean and understandable user experience.

Cons:

There might be issues that are created and assigned by parts and during bug/defect identification and creation, assigning these bugs should have an option to assign multiple members instead of single-member.

Alternatives Considered: Jira

Reasons for Choosing Backlog: It was very difficult to track and monitor, the interface was confusing.

Switched From: Basecamp

Reasons for Switching to Backlog: Bang for the buck!

Đặng H.
QA in Vietnam
Computer Software, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source

Backlog need to be changed and improved

2 3 years ago

Comments: Sorry but the truth is inconvenience for me. I hope Backlog can do more for me and my project.
I can't have the statistics I want at Home, I can't see overall my project ...
I Hope Backlog can be developed and help us more in the future.

Pros:

The color of issue can be changed, I can customize the characteristics of issue for each project.

Cons:

when I filter all issue of project , it shows parents issue and sub-issue. If I click on the arrow, which is head of parent issue, Backlog shows all of sub-issue of that parent issue, which are showed before. So many issues are showed twice. It can make me confused. I think Backlog shoud list parent issue and issue has no parent issue. About issue has parent issue, you can hide and when user click on the arrow, it can be showed. Thank you

Yongjin L.
Commercial Pre-Sales in South Korea
Internet, 1,001-5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

A fan of Backlog

5 last year

Comments: using for issue tracking, and regular meeting agenda / minutes at WIKI space.

Pros:

The best tool with easy UI for users, and comparatively reasonable price!

Cons:

Not sure how to backup all the contents and versioning if I should move to another platform.

Alternatives Considered: Jira

Reasons for Choosing Backlog: reasonable price and easy to use.

Switched From: Jira

Reasons for Switching to Backlog: instant payment when I want to use. Pay-as-you-Go.

Miguel F.
Miguel F.
CEO in U.S.
Verified LinkedIn User
Information Technology & Services, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Well designed and extremely easy to use

5 3 years ago

Comments: Tracking software issues across a dispersed organization. Worked great!

Pros:

Intuitive software that you can use without instruction. Upon sign-on immediately see what has recently happened and easy to click on items needing your attention. Great way to organize and collaborate on issues with a diverse team in different locations.

Cons:

Not much I didn't like. Perhaps the ability to add a custom field or a more fine-grained priority field (Low, Medium, High) so as to make sure people are looking next at the most pressing issue.