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What Is Apex Loyalty?

The Award-Winning B2B Customer Engagement & Loyalty Platform.

Offering a range of innovative B2B marketing capabilities, Apex is transforming the way companies engage with their customers.

With Apex’s innovative loyalty platform incentivizing and rewarding your customers for their actions, we not only enhance customer loyalty but significantly boost sales.

Businesses experience a typical increase in sales of 15%.

Let's connect to discuss what Apex can deliver to elevate your business.

Who Uses Apex Loyalty?

CPG - FMCG - Retail - Petcare - Consumer Healthcare - Manufacturing - Wholesale -

Apex Loyalty Software - B2B Customer Engagement Program on Mobile Apps
Apex Loyalty Software - Points Pop-up for platform engagement
Apex Loyalty Software - Customer Based Business Targets & Rewarding to Drive Incremental Sales
Apex Loyalty Software - Unified B2B Solution. Customer Engagement / Loyalty & B2B Digital Online Ordering Management

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Reviews of Apex Loyalty

Average score

Overall
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.8
Value for Money
5.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
100%
Mirace Eda
Mirace Eda
Commercial Digitalization Manager in US
Verified LinkedIn User
Food & Beverages, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Thank you APEX Team!

5.0 last year

Comments: I have been working with the apex team for 3.5 years. Extremely agile and solution oriented team. Customer experience, loyalty product experiences are extremely good.

Pros:

They are very good at Loyalty campaign mechanics, gift catalog management and salesforce platform usage. The customer relations of the APEX team, which is always helpful and solution-oriented, are always dynamic and positive.

Cons:

Communication in development agendas can be complex. In new demands, it is necessary to proceed by simplifying the subject as much as possible.

Ezgi
Project Manager in Türkiye
Used the Software for: 1+ year
Reviewer Source

I believe this is one the most revolutionary channel loyalty software out there!

5.0 7 years ago

Pros:

Apex Loyalty does solve most of your pain points such as communicating with your independent channels and collecting insights and turning them into brand advocates. With Apex Loyalty you can also reward your channels for their sales transactions. While doing that, Apex makes it fun for the channels to be engaged in your loyalty program. Apex Loyalty is also very scalable and can be used in any industry from manufacturing to services and FMCG industry.

Cons:

I can only speak about the challenges of starting a successful channel loyalty program mechanics. Figuring out the details of your loyalty program usually takes more time then you would think.

Nisa Nur
Nisa Nur
CRM & Data Analytics Executive in Türkiye
Verified LinkedIn User
Food & Beverages, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Flexible and Easy Tool!

5.0 last year

Pros:

They have a very flexible tool and agile team, so it is very easy to work with them. It is very easy to take action and put the solution in place with them.

Cons:

Maybe there could be a hypercare process that we can make some additional developments during first a few months.

Seckin
Customer Management Executive in Switzerland
Tobacco, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Best tool to become loyalty Guru!

5.0 7 years ago

Pros:

It has lots of features to manage and engage your customers. Cluster based activities enables you to offer differentiated activities to your customers depending on your needs. User friendly admin panel is one of the key benefits. Seems like developed with lots of learnings; you have what you need to start your CRM without much effort.

Cons:

Surprisingly, there is nothing to complain about the software. All you need is to try and see how useful it is.

Mehmet
Business Analyst in Türkiye
Retail, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

It's the most useful and functioning loyalty software I've ever used. Great features!

5.0 7 years ago

Comments: Continous communication, engagement & improved business relationship with our partners

Pros:

- They provide live demos on demand - Flexible gamification options - Segmented content offering - Rewards ready catalogue featuring digital gift cards - Very appealing web portal look & feel - Being able to incentivize Sales activities as well as brand engagement