---
description: Learn more about OptimoRoute pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: OptimoRoute Pricing, Reviews & Features - Capterra Canada 2026
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# OptimoRoute

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> OptimoRoute is the \#1 route optimization and route planning platform for delivery, field service, and logistics companies.
> 
> Verdict: Rated **4.6/5** by 268 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses OptimoRoute?

Over 3,500 of the world’s most recognizable delivery, field service, and logistics companies use OptimoRoute to save hundreds of hours in operational efficiency and thousands of dollars in fuel costs.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 268 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 4.6/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: OptimoRoute
- **Location**: Palo Alto, US
- **Founded**: 2012

## Commercial Context

- **Starting Price**: US$35.10
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: A 30-day free trial is available.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Croatian, English, French, German, Russian, Spanish, Thai
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- 3PL Management
- Alerts/Notifications
- Customer Management
- Delivery Tracking
- Demand Forecasting
- Dispatch Management
- Driver Management
- Electronic Signature
- Employee Management
- Fleet Management Software
- GPS
- Import/Export Management
- Inventory Management Software
- Job Management
- Label Printing
- Live Driver Tracking
- Mileage Tracking
- Mobile Access
- Mobile Signature Capture
- Order Entry Software
- Order Management Software
- Performance Metrics
- Real-Time Updates
- Reporting & Statistics
- Reporting/Analytics
- Route Optimization
- Routing
- Scheduling Software
- Service History
- Status Tracking
- Technician Management
- Third-Party Integrations
- Traceability
- Warehouse Management Software
- Work Order Management

## Integrations (6 total)

- Dynamics 365
- NetSuite
- Oracle Fusion Cloud ERP
- Salesforce Platform
- Shopify
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Logistics Software](https://www.capterra.ca/directory/30081/logistics/software)

## Related Categories

- [Logistics Software](https://www.capterra.ca/directory/30081/logistics/software)
- [Route Planning Software](https://www.capterra.ca/directory/30944/route-planning/software)
- [Field Service Management Software](https://www.capterra.ca/directory/10009/field-service-management/software)
- [Food Service Distribution Software](https://www.capterra.ca/directory/20024/food-service-distribution/software)
- [Food Delivery Software](https://www.capterra.ca/directory/30861/food-delivery/software)

## Alternatives

1. [Elite EXTRA](https://www.capterra.ca/software/131389/elite-extra) — 4.7/5 (388 reviews)
2. [Jobber](https://www.capterra.ca/software/127994/jobber) — 4.6/5 (1487 reviews)
3. [Spoke Dispatch](https://www.capterra.ca/software/210604/Spoke) — 4.8/5 (105 reviews)
4. [Samsara](https://www.capterra.ca/software/167543/samsara-for-fleets-0-00-6-23) — 4.5/5 (1034 reviews)
5. [Driv.in](https://www.capterra.ca/software/147906/driv-in) — 4.7/5 (150 reviews)

## Reviews

### "GREAT APP TO USE FOR DELIVERIES/SERVICES" — 4.0/5

> **Leanne** | *December 20, 2025* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: LOVE the tracking and location on it, as I am the owner of a snow clearing company and we use it to show customers who are away that their property is being cleared.  The tracking also allows customers to see when you are on the way and exactly where you are.  The Data Management is great, because it allows you to go back and see the proof by way of pictures, but also helps when I do the monthly billing.  This was also such an easy program to learn so there was no steep learning curve.  Great value for your money\!
> 
> **Cons**: Wish it could integrate an accounting program so it could be automatically set up to generate invoices based on time spent at properties.

-----

### "A Game-Changer for Our Delivery Operations: over 30% more deliveries thanks to smarter routing." — 5.0/5

> **Alejandra** | *September 3, 2025* | Wholesale | Recommendation rating: 10.0/10
> 
> **Pros**: What I appreciate most is the ability to optimize our resources — allowing us to reduce our operational costs, and increase over 30% the number of deliveries with the same fleet.&#10;&#10;We can plan ahead and allocate our resources more efficiently. Optimo Route provides accurate estimates of total working hours and travel distances, enabling us to calculate costs and test different scenarios to identify the most effective solutions.
> 
> **Cons**: I only have identified two cons, which are very minimal as we can use other options to make sure to get the functionality:&#10;&#10;1. We have to provide the phone / email of the customer, while importing the orders, instead being pulled from the Locations Data Base (already in Optimo Route).   That information is used to notify the customers (delivery time notification and proof of delivery).&#10;&#10;2. We can not delete any order on "live" (meaning the routes running in that same day), so we need to contact the driver and ask them to "reject" or "fail" the order, to avoid the cancelled orders to keep showing up in the route (impacting the distance and working hours).
> 
> We are a delivery company, and since implementing OptimoRoute, we've seen a significant improvement in our operations. The platform has allowed us to easily schedule routes for our drivers, optimize our fleet, and increase our weekly deliveries by over 30%. Without a doubt, this has been one of the best investments we've made as a company.&#10;&#10;The ability to track drivers in real time has been incredibly valuable for resolving issues quickly and ensuring smooth operations throughout the day. The reporting features are also very helpful — we regularly monitor distances traveled, working hours, completed calls, and products delivered. Plus, being able to export data enables us to carry out even deeper performance analysis.&#10;&#10;Both the admin interface and the driver app are very user-friendly and intuitive. Features like drag-and-drop route changes make it easy to adapt on the fly.&#10;&#10;Overall, OptimoRoute has played a key role in streamlining our logistics and improving efficiency across the board. We highly recommend it to any company looking to optimize their delivery operations.

-----

### "2nd Wave Waste Services (Owner)" — 5.0/5

> **Monte** | *April 18, 2026* | Logistics & Supply Chain | Recommendation rating: 10.0/10
> 
> **Pros**: reliable routing system that is easy to add/ remove stops&#10;... and is easy to 'replicate' regular stops week after week. &#10;&#10; The GPS searchable history has also proven invaluable to answer customer's inquiries
> 
> **Cons**: 1) I would like to have the "driver's notes" appear at the TOP of the info on the driver's tablet - for the driver to see readily&#10;...rather than the "customer's email/ID"  and "duration" &#10;&#10;2)  the APP on the tablet closes every time it "navigates" via google maps and has to be re-opened every single time.  :(
> 
> This program is why I bought the company.&#10;   interfaces well with Google maps for directions. The pin can be adjusted to precise location (ie Back Alley instead of front street (default for Google maps),&#10;   It is easy to re-arrange the route as necessary

-----

### "Great software, reasonable cost" — 4.0/5

> **Neil** | *March 21, 2026* | Food & Beverages | Recommendation rating: 9.0/10
> 
> **Pros**: Optimoroute is easy to use, and many improvements over the years, makes that much more so. Drag and drop capability is an example.
> 
> **Cons**: The cost - even though compared to many others, it is relatively lower cost, it is really the only thing I can look less favourably on (yes, I'm from Canada).
> 
> It's been good overall. I did have the option to plan 2 routes, but had to reduce it to 1, because of a cost increase that happened a year or two ago.

-----

### "Great product for Dispatching multiple vehicles\!" — 5.0/5

> **Janelle** | *February 28, 2026* | Construction | Recommendation rating: 9.0/10
> 
> **Pros**: Ease of use, the flexibility of the product. The visual side of where the trucks are, whether they are ahead or behind schedule is nice to see. Also the customer texts when the driver is on the way is nice.
> 
> **Cons**: Sometimes, support isn't as quick as I like to move, but I make it work. The reporting side of the program, I wish I could customize further.
> 
> Nothing but great, we have been using for for 3 plus years now. It has been easy to train new staff on it, our drivers seem to like the app side of it.

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