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Dentrix Enterprise
What Is Dentrix Enterprise?
The comprehensive solution for large groups, DSOs, and community health centers. Built to meet enterprise market needs, Dentrix Enterprise helps your organization succeed. It boasts a relational SQL database on top of the award-winning workflow of Dentrix to centralize data and streamline complexity. If you seek to fully centralize management or create interoperability with medical software, the robust features and functionality of Dentrix Enterprise can help you get to the next level.
Who Uses Dentrix Enterprise?
Dentrix Enterprise is dental practice management software for multilocation and group private practices, DSOs, community and federally qualified health centers, and institutional dental organizations.
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Reviews of Dentrix Enterprise
Highly effective dental software
Comments: We love the options to bundle services and the services just keep improving in their features offered.
Pros:
So many features not even sure we use to full capacity yet. Helpful customer service when you get a knowledgeable person. Sales reps have excellent response time, etc.
Cons:
Since Covid customer service wait times are way to long.
Dentrix Enterprise
Comments: Excellent software for the price. The support is not the best, but the software is reliable and simple to use.
Pros:
Easy and user friendly. Easy to train staff with. User-interface is simple and not complicated. Billing and creation of claims is easiest on this platform.
Cons:
Confirmation/reminders and all communications with clients is unreliable. We have contracted with a third party company to ensure proper delivery.
Dentrix Review
Comments: It worked well when and for the time period we needed it to.
Pros:
User friendly platform. Had everything that was needed.
Cons:
Outdated. Had to have multiple windows open to finish one task.
Perfect for multiple offices
Comments: When we went from one practice to the second practice it became obvious to me that we needed something different then the ability to remote into the other offices computer to see what the numbers were for the day. We were beginning to lose touch with the new office. We looked for multiple solutions to our problem and demoed multiple software packages. After finding Enterprise, there was not a close second. Its ability to jump from clinic to clinic was amazing. The reporting gave us the solution we were looking for. I wanted something that put as much emphasis on the business of dentistry as it did dentistry itself. We now have the ability to stay macro and look at all our clinics (5) as a whole or, with the click of a button, drill down to the micro and find out what our areas of opportunity are with a single line item in a clinic. Without this software, we would not be in the place we are today and would not be looking to expand anymore.
Pros:
The ability to jump from clinic to clinic as well as the reports that it allows you to pull out of the system.
Cons:
The transition from core Dentrix to Enterprise is somewhat difficult for the clinic staff due to the "visual effects" not being there. This are in a little different place. But once they get used to the new placement, they appreciate the simplicity.
Henry Schein One Response
8 years ago
Thanks for your review Michael!
User for almost 10 years
Comments: Great!
Pros:
DXE is a great EHR for dental practices that are FQHC or have multiple sites. It has wonderful features and is user friendly. Their customer support is wonderful, easy to use and can even be accessed online via chat. User conference is great! I do wish there was more user groups to connect, but overall it is an amazing event to learn and expand knowledge of program.
Cons:
Reporting is clunky at times, especially pulling UDS information. Wish updates were more frequent.
