--- description: Learn more about edrone pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: edrone Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [edrone](/software/160829/edrone) # edrone Canonical: https://www.capterra.ca/software/160829/edrone Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/160829/edrone?page=2) > edrone is a CRM and Marketing Automation tool for e-commerce, using AI to automate, engage customers, and boost sales. > > Verdict: Rated **4.4/5** by 7 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses edrone? edrone is a tool dedicated to medium and small e-commerce businesses ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 7 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.7/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: edrone - **Location**: Kraków, Poland - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$50.00 - **Pricing model**: Other (Free version available) - **Pricing Details**: edrone is a CRM and Marketing Automation system specifically designed for online stores. Our mission is to provide e-commerce businesses with cutting-edge, AI-powered solutions that automate store operations, engage customers, and significantly boost sales. With edrone, you gain access to a comprehensive suite of tools, regardless of your contact list size: 20+ Marketing Automation Scenarios - Recover Abandoned Cart - After Sale - Viewed products - Personalized Recommendations - Cross-Selling Customer Base Expansion Tools - Pop-ups - Banners - Web Layers On-site Solutions - Social Proof Widgets - Smart Recommendations Advanced Segmentation - Create custom automation scenarios - 360° Customer Profiles and CRM Section - Multichannel Inbox – consolidate messages from various platforms - Product Analytics ...and many other features crafted with e-commerce in mind. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, Polish, Portuguese, Spanish - **Available Countries**: Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Falkland Islands, French Guiana, Guyana, Paraguay, Peru, Poland, Suriname, Uruguay, Venezuela ## Features - Activity Dashboard - CRM Software - Campaign Analytics - Campaign Management Software - Contact Management Software - Conversion Tracking - Data Import/Export - Email Management Software - Email Marketing Software - Interaction Tracking - Lead Management Software - Marketing Automation Software - Multi-Channel Marketing - Quotes/Estimates - ROI Tracking - Reporting/Analytics - Segmentation - Template Management - Third-Party Integrations - Website Visitor Tracking ## Integrations (11 total) - IdoSell - Magento BI - OpenCart - PrestaShop - Shopify - Shopware - Sitecore - Spree - Tray - VTEX - WooCommerce ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [CRM Software](https://www.capterra.ca/directory/2/customer-relationship-management/software) ## Related Categories - [CRM Software](https://www.capterra.ca/directory/2/customer-relationship-management/software) - [Marketing Automation Software](https://www.capterra.ca/directory/6/marketing-automation/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4451 reviews) 2. [Salesforce Sales Cloud](https://www.capterra.ca/software/61368/salesforce) — 4.4/5 (18768 reviews) 3. [Zoho CRM](https://www.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 4. [Meritto](https://www.capterra.ca/software/1011572/comprehensive-admission-suite) — 4.6/5 (616 reviews) 5. [Kylas Sales CRM](https://www.capterra.ca/software/210630/kylas) — 4.8/5 (573 reviews) ## Reviews ### "A great CRM for small and medium-sized online shops" — 5.0/5 > **Piotr** | *July 15, 2022* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Great onboarding in the field of tool implementation and its operation. Several packages depending on your needs. A number of the most important functionalities that increase sales (marketing automation, abandoned carts, cross-selling and up-selling, product recommendations, newsletters with personalized content, popups...). > > **Cons**: Limited segmentation possibilities within the proposed activities. Fewer possibilities than competing tools. Nevertheless, it is perfectly suitable for small and medium-sized online stores. > > Edrone has undergone major modifications over the past few years, creating many new and practical functionalities. I believe that the price-quality ratio of the tool is excellent and the very high level of support deserves attention. Edrone is able to realistically increase conversion and thus generate more sales. I recommend it for small and medium-sized online stores\! ----- ### "Effective tool for MA, Customer Service and Onsite" — 5.0/5 > **Magdalena** | *January 14, 2022* | Security & Investigations | Recommendation rating: 10.0/10 > > **Pros**: Deep analytics, ready to use tool and marketing automation scenarios, valuable and advanced reports with a comprehensive view of the store’s vital metrics, variety of solutions and constant development of the system. > > **Cons**: We have no objections about the software. > > The huge advantage is the ease of integration. The tool is also easy to use, and the panel is very intuitive. Edrone has a very committed and helpful customer service department - with such support you can always count on help at the highest level. ----- ### "They keep it simple and that's really ok" — 3.0/5 > **Filip** | *July 11, 2017* | Human Resources | Recommendation rating: 9.0/10 > > **Pros**: Simplicity. It makes it easier to immerse in the world of marketing automation. Newsletter editor is really user friendly( esp. copy/paste feature) Great customer support > > **Cons**: No possibility to display people who unsubscribed No possibility to send newsletter to people based on their previous campaign activity. Thus you cannot send again a newsletter only to people who haven't opened the newsletter the first time > > Marketing automation ----- ### "Best of available" — 5.0/5 > **Tomasz** | *May 27, 2019* | Internet | Recommendation rating: 9.0/10 > > **Pros**: Easy to use. Simple to manage. Nice outlook. > > **Cons**: No big complaining. Really it is a very good software :) > > I treat edron like a normal company employee. However, I have more confidence in him. He does not get sick, he works 24 hours and he fulfills all my requests. In addition, he can take care of those clients that I would never reach. He understands their needs and automatically provides them with what they are looking for. ----- ### "Great tool for smart recommendations" — 5.0/5 > **Karolina** | *July 10, 2022* | Retail | Recommendation rating: 10.0/10 > > **Pros**: -very easy implementation -intuitive panel -many ways to get to customer (email, SMS, Whats'up, webpush...) -possibility to send some discount coupons for abandoned carts -free trial version -great customer service > > **Cons**: Very good software for not such big money - no cons for now. > > Edrone is a very good software which give us many possibilities to get to customers. It is very easy to use so you don't spend hours to set some scenarios. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/160829/edrone?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/160829/edrone) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pl | | | pt | | | pt-PT | | ----- ## Structured Data