What Is Google Docs?

Web-based app designed to store, create, and edit spreadsheets and documents online. Templates, charting and commenting are available.

Who Uses Google Docs?

Designed for businesses of sizes, it is a cloud-based document management system that helps teams collaborate, share, edit, chat, comment across multiple files in real-time.

Google Docs Details

Google

Founded in 2012

Google Docs videos and images

Google Docs video
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Google Docs Details

Google

Founded in 2012

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Starting price

US$6.00/month
US$13.49/month
US$10.00/month
US$5.00/month

Free Version

Free Version Yes
Free Version Yes
Free Version Yes
Free Version Yes

Free Trial

Free Trial No
Free Trial Yes
Free Trial Yes
Free Trial Yes

Google Docs deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software

Deployment

  • Cloud, SaaS, Web-based
  • Android (Mobile)

Training Software

  • Videos

Google Docs Features

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Content Management System (CMS) Software
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Digital Signature Software
  • Document Automation
  • Document Capture
  • Document Classification
  • Document Generation Software
  • Document Management Software
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Signature
  • Email Management Software
  • File Conversion
  • File Management
  • File Recovery
  • File Sharing Software
  • File Transfer
  • Forms Management
  • Full Text Search
  • Offline Access
  • Optical Character Recognition
  • Projections
  • Reporting & Statistics
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Tagging
  • Task Management Software
  • Template Management
  • Third Party Integrations
  • Version Control
  • Workflow Management Software

View full list of Document Management Software

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assignment Management
  • Business Process Automation
  • Calendar Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Customizable Templates
  • Data Import/Export
  • Database Creation
  • Document Generation Software
  • Document Management Software
  • Document Storage
  • Drag & Drop
  • Email Management Software
  • File Management
  • File Sharing Software
  • File Transfer
  • Notes Management
  • Office Suite
  • Presentation Tools
  • Prioritization
  • Progress Tracking
  • Project Management Software
  • Project Planning Software
  • Project Time Tracking
  • Project Tracking Software
  • Projections
  • Real Time Notifications
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • SSL Security
  • Scheduling Software
  • Search/Filter
  • Secure Data Storage
  • Single Sign On Software
  • Tagging
  • Task Management Software
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Team Chat
  • Third Party Integrations
  • To-Do List
  • Workflow Management Software

View full list of Productivity Software

Google Docs Alternatives

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Google Docs Reviews

Read all 25,655 reviews

Average score

Overall
4.7
Ease of Use
4.7
Customer Service Software
4.3
Features
4.5
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Ho'omana nathan H.
Ho'omana nathan H.
Visiting Assistant Professor
Higher Education Software, 5,001-10,000 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021-09-09

"Not perfect as a word processor, but the gold standard for collaboration"

Comments: Google Docs is the gold standard for document collaboration and sharing. You can send a link so that everyone always sees the latest file (instead of emails bouncing back and forth), you can give and get and accept feedback. Word is the better processor, but OneDrive is unreliable at best for filesharing and the collaborative features in OneDrive are just awful. For anything that will be seen by anyone but me, Google Docs is all I use.

Pros: Google Docs makes it SO easy to collaborate with others on documents, give, request, and incorporate comments, and share files that can be updated in realtime. For collaboration and sharing, Google Docs is the only platform I use.

Cons: As a word processor, it doesn't have all the great features that Word has. It's not ideal for creating a new document if you need a lot of formatting options (ESPECIALLY tables, which are a nightmare in Docs). Luckily, you can always just upload a document you've created in Word to Docs and it does a pretty good job keeping formatting.

  • Reviewer Source 
  • Reviewed on 2021-09-09
Kevin O.
Kevin O.
Owner/Artist/Designer
Apparel & Fashion, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021-09-14

"The Only Docs Program You Need"

Comments: I am working on a poetry book, 2 novels, and more and was overwhelmed at my computer totally crashing just because I was using my open-source editor/etc program and would not only waste acres of time but actually lose works because it didn't save then up to the point of crashing. This program never crashes but if my browser freezes, when it unfreezes, I am exactly back where I was with zero loss. And...it is free. And Google! Love Google!

Pros: I can say immediately, that it is free! Moreover, I have been using an open-source program for decades that was the same and better than the most popular for all of my writing and document needs. I had not used Google Docs much, honestly, till the last couple of years as I thought it was perhaps too simple for my needs. Wow! I was wrong, wrong, wrong! It is a bit simpler, yes, but exactly what I need. Additionally, the fact that I don't ever have to save anything at all -- it is automatic, makes all the difference in the world. Online, offline, it is a writer's dream and equally great for business.

Cons: On my tablet, it is easy to get into and write or edit but I cannot seem to find all the functionalities such as the fonts I need to change to for certain projects. I found it by accident after several minutes and then couldn't find it again. However, I am sure it is only because of the app on the tablet, which is totally new to me, and that I just need to familiarize myself more. On my pc/laptop, neither have that issue at all.

  • Reviewer Source 
  • Reviewed on 2021-09-14
Oliver M.
Graduate Research Associate
Higher Education Software, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 2021-09-17

"Google Docs: bulletproof collaboration, passable document/content generation"

Comments: Collaborating on medium-length documents with multiple sections and moderately complex formatting is now a breeze in Google Docs. All team members can work on the same document in real-time with little fuss and few issues. Complex formatting may still require export to other software prior to final output. However, for the most part Google Docs just "works"

Pros: Intuitive layout, integration with other Google services/offerings and hosting in the cloud make Google Docs arguably the best way for small teams with far-flung members to quickly generate collaborative documents. Four years ago, using Google Docs to author, edit and review documents was a nonstarter due to missing features found in word processing software. Today, many such features have been implemented, such that quick and easy collaboration using Google Docs warrants overlooking remaining "holes" with respect to features.

Cons: Working with long documents containing complex section-dependent formatting is still a huge issue. More flexibility in the definition and application of styles is in order. As is more granular control over numbered lists to allow section-based dynamic numbering of figures and tables, for example.

  • Reviewer Source 
  • Reviewed on 2021-09-17
Arshad R.
M.S Student
Higher Education Software, 501-1,000 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021-09-27

"Google Docs"

Comments: Google Docs is an excellent document software, and I love it for the accessibility it provides by saving files on the servers which is very useful for students and researchers who use different computers o other devices at home and on campus to access their files.

Pros: Google Docs is a light weight but powerful document manager read or write documents. It is available to everyone without any fee and is compatible with all computer and smartphone operating systems. It is by default integrated with Google Drive due to which your files automatically saves on Google servers, hence enabling you to access them from anywhere on any device provided you have internet connectivity. Also it is completely compatible with MS Word, thus you can easily share files among them. It also auto saves what you as you write therefore you don't have to worry if your software or device encountere any intteruption. Along with that, you can easily format text, document, use autocorrect and other prominent word features in it.

Cons: As the files are saved to the server by default, and if you haven't saved an offline copy to your device, it can be a problem sometimes if you need a document in absence of internet connectivity. So it needs to save the file both to the device and Google drive by default.

  • Reviewer Source 
  • Reviewed on 2021-09-27
Maaz K.
Maaz K.
Student
Computer Software, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2021-09-12

"Google Docs."

Comments: I love using Google docs, primarily for its ability to save file online which enables me to retrieve it anywhere and in any device just by logging in to my Gmail, and it offers almost all the vital editing tools that are offered in other prominent Word programs.

Pros: Google Docs is a good document manager for editing and reading word document. It is easy to use and is absolutely free. It saves docs on Google Drive and syncs with your Gmail id just like other Google apps, which makes you able to access your files from anywhere and any device just by logging in to your Gmail account. It also performs spell check of your documents and correct any mistakes. Yo can also conduct in-app google search about a word. It also has a great alternate word choice predictor that offers suitable words or synonyms when needed. You can also download documents to your device for offline access. It also support transcribing or voice typing. Along with that, it also counts the number of words in a document.

Cons: I find Google Docs very useful and apt. The only bad thing about it that I personally observed is that when writing a docum6on Google Docs it saves to the server only and not to the device by default, which sometimes is annoying if you are trying to access that document in absence of internet connectivity.

  • Reviewer Source 
  • Reviewed on 2021-09-12