What Is Productboard?

Productboard is the customer-driven product management system that empowers teams to get the right products to market, faster. It provides a complete solution for product teams to understand user needs, prioritize what to build next, align everyone on the roadmap, and engage with their customers. Productboard is easy to use, enables company-wide collaboration, and integrates into existing workflows. Over 6,000 organizations around the world use Productboard to build excellent products.

Who Uses Productboard?

Product managers, product teams, and product organizations from startup to enterprise

Where can Productboard be deployed?

Cloud-based
On-premise

About the vendor

  • Productboard
  • Located in San Francisco, US
  • Founded in 2014

Productboard support

  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Brazil, Canada, Czechia, Denmark and 12 others

Languages

English

Productboard pricing

Starting Price:

US$25.00/month
  • Yes, has free trial
  • Yes, has free version

Productboard has a free version and offers a free trial. Productboard paid version starts at US$25.00/month.

Pricing plans get a free trial

About the vendor

  • Productboard
  • Located in San Francisco, US
  • Founded in 2014

Productboard support

  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Brazil, Canada, Czechia, Denmark and 12 others

Languages

English

Productboard videos and images

Productboard Software - Organize and prioritize f
Productboard Software - Create timeline roadmaps
Productboard Software - Prioritize features using
Productboard Software - Share ideas you're consid
Productboard Software - Consolidate product ideas
View 6 more
Productboard video
Productboard Software - Organize and prioritize f
Productboard Software - Create timeline roadmaps
Productboard Software - Prioritize features using
Productboard Software - Share ideas you're consid
Productboard Software - Consolidate product ideas

Features of Productboard

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Planning
  • Activity Tracking
  • Activity/News Feed
  • Agile Methodologies
  • Alerts/Notifications
  • Assignment Management
  • Backlog Management
  • Bar Chart
  • Brainstorming
  • Client Portal
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Communication Management
  • Content Management System (CMS) Software
  • Create Subtasks
  • Customizable Branding
  • Customizable Templates
  • Dashboard Software
  • Data Import/Export
  • Data Integration
  • Dependency Tracking
  • Discussions / Forums
  • Document Management Software
  • Drag & Drop
  • Feedback Management
  • File Sharing Software
  • For IT Project Management
  • Gantt/Timeline View
  • Goal Setting / Tracking
  • Guest Access
  • Idea Management Software
  • Ideation
  • Issue Management
  • Kanban Board
  • Key Performance Indicators
  • Marketing Calendar
  • Milestone Tracking
  • Multi-Channel Data Collection
  • Negative Feedback Management
  • Notes Management
  • Percent-Complete Tracking
  • Polls/Voting
  • Portfolio Management
  • Prioritization
  • Process Modeling & Designing
  • Product Data Management Software
  • Product Lifecycle Management Software
  • Product Roadmapping
  • Progress Tracking
  • Project Planning Software
  • Project Planning/Scheduling
  • Project Scheduling
  • Project Tracking Software
  • Real Time Notifications
  • Recurring Tasks
  • Release Planning
  • Remote Access/Control
  • Remote Support Software
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Management Software
  • Resource Management Software
  • Roadmapping
  • Role-Based Permissions
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Single Sign On Software
  • Sprint Planning
  • Status Tracking
  • Surveys & Feedback
  • Tagging
  • Task Editing/Updating
  • Task Management Software
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Management Software
  • Templates
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking Software
  • User Management
  • Visual Workflow Management
  • Visualization
  • Web-based Deployment
  • Workflow Management Software

Alternatives to Productboard

Online spreadsheet making tool that helps in creating, editing & sharing spreadsheets in real-time through any PC, mobile or tablet.
Web-based app designed to store, create, and edit spreadsheets and documents online. Templates, charting and commenting are available.
Smartsheet is an online work execution platform empowering organizations of all sizes to plan, manage, automate, and report on work. Learn more about Smartsheet
ProductPlan roadmap software is the easiest way to plan, visualize, and communicate your product strategy. Learn more about ProductPlan
Leading B2B SaaS companies use Receptive to build winning products.
Flexible product management: Build an easy visual product roadmap everyone understands and solve problems, not ship features.
A visual collaboration tool that creates a shared perspective for your team on any project in a fun, flexible, and rewarding way. Learn more about Trello
Forecast your resources, visualize business goals, and keep all participants aligned using this project management solution.
GLIDR is a product management system that helps teams bring all of their product knowledge together in one place.

Reviews of Productboard

Average score

Overall
4.7
Ease of Use
4.4
Customer Service
4.7
Features
4.4
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
75%
4
24%
3
1%
1
1%
Kaan
Product Manager in Turkey
Information Technology & Services, 51-200 Employees
Used the Software for: 1-5 months
Reviewer Source

A simple yet powerful tool for managing and communicating the product roadmap

5.0 3 years ago

Comments: Productboard did enable us to create a manageable, customer value driven product roadmap that is in alignment with our corporate objectives and product vision. The communication of our product roadmap to different stakeholders is much easier now thanks to the customizable and stunning views.

Pros:

Productboard has a very easy to use user interface, but still manages to provide you the functionality of customizable views with its powerful aggregations, filters, tags and view options. With the insights feature of productboard, it is very easy to parse the ideas and requirements of customers to product features and keep track of the customer demand for each feature in detail. The beautiful roadmap views which you can export for presentations are also a real timesaver.

Cons:

An internal file viewer for common file formats (e.g. pdf, doc, xls) is needed for attachments. It would be preferred if the internal insights could be seperated from customer insights when calculating the user impact score which we utilize to measure the customer demand of features.

Alternatives Considered: Jira, OpenProject and monday.com

Reasons for Choosing Productboard: We could not maintain our product roadmap in a structured way. The release and objective models of productboard were really useful for managing and presenting the data for us.

Switched From: monday.com

Reasons for Switching to Productboard: The simple to use interface despite the underlying complex features and aggregations was the biggest selling point for us.

Joshua
Joshua
CTO in US
Verified LinkedIn User
Events Services, 11-50 Employees
Used the Software for: 1-5 months
Reviewer Source

Alas! We found our product management solution

5.0 3 years ago

Comments: Over the past two years, we've tried about every product management solution under the sun. While many have been good, we hadn't found the best solution for *us* (a small team, 3 product people, 5 engineers). This is the first solution that's been adopted by the entire team, a big part due to the easy shared inbox for customer insights.

Pros:

In order of benefit, here's what I like most so far about Productboard: (1) Aggregating product insights / customer requirements across all of our inboxes + Slack into one place (2) Ability to build a quarterly roadmap w/ existing tickets in Jira + w/ ability to write new features back to Jira as tickets (3) Ability to outline all of the components of our platform w/ features under each component - something we've never had before.

Cons:

Some small nit-picks around interactions (eg. bulk selecting rows), but so far customer support has responded instantly to guide me in right direction.

Alternatives Considered: ProductPlan and ProdPad

Reasons for Choosing Productboard: After trying many other solutions we resorted back to spreadsheets. Ultimately, it becomes managed chaos in spreadsheets, so we knew we needed something to fit our growing team. We went back to demoing solutions and productboard fit our needs best.

Switched From: Google Sheets

Reasons for Switching to Productboard: See above. All were good, but productboard wound up fitting our specific needs the best. The quick support during our trial period helped seal the deal.

Eric
Eric
Chief Product Officer in US
Verified LinkedIn User
Computer Software, 11-50 Employees
Used the Software for: 1-5 months
Reviewer Source

Simplest way for sophisticated insight consolidation, prioritization, and roadmap management

5.0 3 years ago

Comments: We had an alignment and communication problem that we had to solve. Plain and simply, productboard gives us a clear way to communicate and collaborate on our product roadmap. And gives our team insight into how we think about and prioritize initiatives.

Pros:

Consolidating insights from myself, our customers, and our team. I also really like the different views I can create and ways I can prioritize things by release and various scores. The public feedback forum is also really, really nice. Then the beautiful roadmap view is just icing on the cake.

Cons:

Doesn't integrate to Clubhouse, which we are moving to from JIRA. We also didn't use the JIRA integration because we were on New JIRA. Which is why we are now on Clubhouse, which I'll save for another review. Also, I feel there are a couple of elements missing when looking at reporting and ongoing maintenance of tickets... but that's hard, and is probably something they're thinking about.

Alternatives Considered: Aha!

Reasons for Choosing Productboard: Well, JIRA isn't really a great tool for roadmap planning and prioritization. So the reality is that we _needed_ to do more strategic product planning, and JIRA didn't cut it.

Switched From: Jira

Reasons for Switching to Productboard: Aha! was simply just too much software for what we needed. productboard gave us exactly what we needed at our stage, and was more intuitive to pick up and get going.

Jeff
Product Strategist in US
Computer Software, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Fills a major hole in most product development toolbelts

5.0 3 years ago

Comments: Most product and project management tools focus on 3 views: roadmap of what's ahead, kanban view of what's currently in motion, and backlog of all the things you could possibly do. What's majorly lacking in almost all of these tools is the toolset to effectively prioritize the items that go into each of those views. What you're left with is a giant list of things to do and a lot of supplemental tools (xls files, gannt tools, etc.) to try and do prioritization work. The whole point of product development is to figure out what the highest value things could be getting worked on and when/why, and thus, by focusing on "here's what is being worked on" over "here's what we should be working on and why", many other tools largely miss the mark. ProductBoard's tools are custom built to solve the prioritization problem - you can choose company objectives, track customer segments & customers, score features by value/effort, and then slice & dice these things all sorts of different ways in order to best determine the right work to focus on when. At its core, it feels like software that was designed by and for product managers, which is refreshing when compared to other tools in the space that feel like they were designed for the abstract goal of "getting things done".

Pros:

* At it's core, it's just a well designed & enjoyable piece of software to use every day. * Its prioritization toolset allows you to effectively sort/filter/schedule features along all sorts of different dimensions in a way that no other tool I've seen allows for. * Its "insights" inbox allows you to way more effectively manage the influx of requests/feedback than other tools.

Cons:

* Though the tool is easy to use, getting started can be tricky because of needing to figure out how best to map your product to the very flexible data model that ProductBoard allows for. * I wish it had more integrations and/or a public api for syncing engineering tasks - it connects to the big ones (Jira/Pivotal/Trello) really nicely, but many folks use other tools.

Alternatives Considered: Jira, Trello, ClickUp, Wrike, Aha!, Asana, Shortcut and ProdPad

Reasons for Choosing Productboard: Aha actually does try and solve a similar problem to ProductBoard (i.e. more focus on planning than on execution), but in my experience, it's both harder / less enjoyable to use and less flexible when it comes to the things that matter to PMs.

Switched From: Aha!

Reasons for Switching to Productboard: There are a slew of tools in the project & product planning space that are fine project management tools (here are lists of tasks by status) but clearly miss the mark when it comes to product management (here are tools to help you plan and prioritize).

Marc
Product Manager in UK
Information Technology & Services, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source

It's simply a joy to use every single day!

5.0 3 years ago

Comments: ProductBoard helps our multiple teams stay aligned. We have visibility of what each team is working on and can quickly see where there are overlaps. It helps us keep feedback all in one place and not lost across endless Google Docs/Sheets

Pros:

The design and UX of the app makes using ProductBoard on a daily basis super easy and enjoyable. Creating custom views that you can call up when you need to is great. But the most powerful part of ProductBoard is being able to highlight specific parts of a users feedback and easily attaching it to the relevant feature idea, while still being able to jump to the full feedback if you need more context. On top of that the Portal view for customers is beautiful and we've found that this really encourages users to provide more detailed feedback, instead of some other solutions out there that just relies on voting

Cons:

Not much! There's only a small number of features that would help improve things. Critically the ability to hook up to something like Segment to push more live customer data across. Also being able to have conversations directly to customers would help smooth out those times when you need that extra bit of detail on their insight to truly understand their pain.

Alternatives Considered: ProdPad

Reasons for Choosing Productboard: At the time Receptive worked a bit like a Forum, where users could read each others comments. This became quite hard to maintain and if there wasn't a response it from the product team it would give the impression to the user that we didn't care.

Switched From: Receptive

Reasons for Switching to Productboard: It was more aligned with the way we do things at Veeqo.