---
description: Learn more about Sinefa pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Sinefa Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Network Monitoring Software](/directory/30019/network-monitoring/software) > [Sinefa](/software/160557/sinefa)

# Sinefa

Canonical: https://www.capterra.ca/software/160557/sinefa

Page: 1 / 2\
Next: [Next page](https://www.capterra.ca/software/160557/sinefa?page=2)

> Sinefa enables IT to quickly pinpoint issues and deliver great digital experiences for all their users.
> 
> Verdict: Rated **5.0/5** by 8 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Sinefa?

Our customers range from F100 down to mid market across all industries.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 8 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 4.7/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Sinefa
- **Location**: Abbotsford, Australia
- **Founded**: 2011

## Commercial Context

- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: Standard, Enterprise and Telco/Cloud pricing are available.&#10;&#10;Contact Sinefa for detailed pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, United States

## Features

- Alerts/Escalation
- Alerts/Notifications
- Bandwidth Monitoring
- Baseline Manager
- Dashboard Software
- Data Visualization Software
- Diagnostic Tools
- IT, Server & Network Monitoring Software
- Monitoring
- Network Analysis
- Network Monitoring Software
- Performance Monitoring
- Real-Time Monitoring
- Reporting & Statistics
- Root Cause Analysis
- Uptime Reporting
- Web Traffic Reporting

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Network Monitoring Software](https://www.capterra.ca/directory/30019/network-monitoring/software)

## Related Categories

- [Network Monitoring Software](https://www.capterra.ca/directory/30019/network-monitoring/software)
- [Network Troubleshooting Software](https://www.capterra.ca/directory/31128/network-troubleshooting/software)
- [Application Performance Management Tools](https://www.capterra.ca/directory/30208/application-performance-management-software/software)
- [IT, Server & Network Monitoring Software](https://www.capterra.ca/directory/32713/server-monitoring/software)

## Alternatives

1. [Site24x7](https://www.capterra.ca/software/168192/site24x7) — 4.7/5 (344 reviews)
2. [New Relic](https://www.capterra.ca/software/118128/new-relic) — 4.5/5 (195 reviews)
3. [Obkio](https://www.capterra.ca/software/186876/obkio) — 4.9/5 (55 reviews)
4. [Datadog](https://www.capterra.ca/software/135453/datadog-cloud-monitoring) — 4.6/5 (357 reviews)
5. [Pulseway](https://www.capterra.ca/software/141792/pulseway) — 4.7/5 (310 reviews)

## Reviews

### "Easy to setup, with minimal skills. Has combined features not found in any single product." — 5.0/5

> **Steven** | *May 24, 2017* | Computer Networking | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to setup. Just plug it in, between your router and your network.&#10;Get useful data and analytics within minutes, that can be used to solve long standing issues which no-one is willing to take ownership of.&#10;Ability to go back in time and check logged information as to what was happening during a period where a user may have reported an issue to do with internet or WAN connectivity.&#10;Real time analytics, so you can make changes and apply fixes and see what affect it's had in real time.&#10;Easy to setup alerts based on triggers that anyone can program into the system.&#10;Great value for money, especially as it can drastically save money on underutilised links, and control traffic, negating un-necessary spend on upgrading links with more bandwidth.&#10;Ability to apply monitoring, filters and traffic rules across all devices at all managed sites, all at once.&#10;Web console accessible from anywhere, without any need to install software on a computer.&#10;Multiple metrics measured, like latency, jitter, error rate etc..&#10;Ability to measure traffic by type, by user, by internal host/external host, by site, by link, by conversation etc.. (has many views to pinpoint issues).&#10;Continuous improvements and new features, without ever needing to upgrade anything, and back end is in the cloud. (hence no need for onsite servers and software).
> 
> **Cons**: Non ability to define separate bandwidth rules on two links running through the same hardware box. (rarely an issue, for 95% of sites).&#10;Only one port set per device can measure health of link (errors, jitter etc.) where as both ports can measure traffic flow.
> 
> Fixed (diagnosed) ongoing issue with link we had for months within minutes.&#13;&#10;Allowed us to do the same for our clients, where they have "unsolvable" issues with internet connectivity.

-----

### "Best bandwidth Manager as a service cost efective and partner can use as a service" — 5.0/5

> **Pieter** | *May 25, 2017* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use , central management and reporting is awesome central management multi ten-dance. brilliant fault finding and network planing tool.&#10;Affordable necessity not linked to bandwidth. Effective tool to understand and manage any network. Visibility is key off the applications but more the visibility of the user experience is measured and control the performance not just old school utilization. Application acceleration technologies has run to a end and is not of any benefit to the application due to inscription at application  level compression has no value to application performance compered to bandwidth up grade cost it is now obsolete to accelerate
> 
> **Cons**: limited off-line capability. the need for internet access in high secure network is a problem sometimes . No policy scheduling - no fail over policy support.  Limited export timelines compared to reporting  - time line s
> 
> Infrastructure cost saving. Understand a slow performance of infrastructure fast. Cost saving. perfect capacity  planning. Improved working knowledge off the use of the infrastructure

-----

### "Overall very positive experience, Sinefa gives us the required visibility and control" — 5.0/5

> **Gerben** | *May 12, 2017* | Plastics | Recommendation rating: 9.0/10
> 
> **Pros**: We have installed Sinefa at more than 60 locations. It's very easy to implement, just install a probe (small box) between the network link you want to measure and control.&#13;&#10;Sinefa is fully cloud based, no further hardware is required. It will also automatically update and provide new features. &#13;&#10;Very flexible (only 3 types of probes), so you can grow with capacity without replacing probes. &#13;&#10;Traffic shaping is available so you can limit the amount of traffic an application can use. &#13;&#10;Supports SFLOW when inline implementation is not possible.&#13;&#10;Experienced support desk &#13;&#10;Low total cost of ownership with a flexible payment model
> 
> **Cons**: We would like a further integration with our firewalls. We now need to push all traffic trough the link and it would be nice if we can use direct firewall rules to monitor / shape the traffic. This is not a direct requiment but a nice to have feature.
> 
> Lower TCO on network links. Decrease of network incidents and a faster resolution time for incidents.

-----

### "Excellent product providing simple human readable information and a means to act on this." — 5.0/5

> **Bernhard** | *June 9, 2017* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Simple interface&#13;&#10;Data rolled in to logical groups which is easy to understand by people who do not have a degree in IT&#13;&#10;great workflow to see different data sets&#13;&#10;The ability to actually act on the data via the shaping &#13;&#10;Simple installation and management of the system for our own use and when supporting customers who use this product
> 
> **Cons**: For the heavy technical enterprise use some of the detail is not available&#13;&#10;latency graphs are not available
> 
> Our business has a much more consistent internet experience since we have been able to identify what application and users have been using and/or abusing the link. This along with the ability to shape traffic has stopped the finger pointing, scheduling simple tasks to be done after hours and saved us spending on continual line upgrades to try to solve internet user experience issues.

-----

### "Solved our network contention issues almost immediately" — 5.0/5

> **Larrie** | *June 23, 2017* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Great visibility across multiple networks all in one pane of glass. Single policy push to all sites and the ability to manage point to point bandwidth between sites and compare performance in each office as well as comparing to available regionally based public probes.
> 
> Bandwidth management insights and detailed reporting and measurement of our networks

-----

Page: 1 / 2\
Next: [Next page](https://www.capterra.ca/software/160557/sinefa?page=2)

## Links

- [View on Capterra](https://www.capterra.ca/software/160557/sinefa)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/160557/Sinefa/> |
| en-AE | <https://www.capterra.ae/software/160557/sinefa> |
| en-AU | <https://www.capterra.com.au/software/160557/sinefa> |
| en-CA | <https://www.capterra.ca/software/160557/sinefa> |
| en-GB | <https://www.capterra.co.uk/software/160557/sinefa> |
| en-IE | <https://www.capterra.ie/software/160557/sinefa> |
| en-IL | <https://www.capterra.co.il/software/160557/sinefa> |
| en-IN | <https://www.capterra.in/software/160557/sinefa> |
| en-NZ | <https://www.capterra.co.nz/software/160557/sinefa> |
| en-SG | <https://www.capterra.com.sg/software/160557/sinefa> |
| en-ZA | <https://www.capterra.co.za/software/160557/sinefa> |
| es | <https://www.capterra.es/software/160557/sinefa> |
| es-AR | <https://www.capterra.com.ar/software/160557/sinefa> |
| es-CL | <https://www.capterra.cl/software/160557/sinefa> |
| es-CO | <https://www.capterra.co/software/160557/sinefa> |
| es-CR | <https://www.capterra.co.cr/software/160557/sinefa> |
| es-DO | <https://www.capterra.do/software/160557/sinefa> |
| es-EC | <https://www.capterra.ec/software/160557/sinefa> |
| es-MX | <https://www.capterra.mx/software/160557/sinefa> |
| es-PA | <https://www.capterra.com.pa/software/160557/sinefa> |
| es-PE | <https://www.capterra.pe/software/160557/sinefa> |
| fr | <https://www.capterra.fr/software/160557/sinefa> |
| fr-BE | <https://fr.capterra.be/software/160557/sinefa> |
| fr-CA | <https://fr.capterra.ca/software/160557/sinefa> |
| fr-LU | <https://www.capterra.lu/software/160557/sinefa> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ca","url":"https://www.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.ca/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"Sinefa","description":"Sinefa enables IT to quickly pinpoint issues and deliver great digital experiences for all their users.\n\nSinefa scores the digital experience of applications for every enterprise user wherever they are. Looking into all the components of the digital performance (user, network, real traffic, application, cloud) Sinefa delivers insights that anyone can understand.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c7a030e4-8f5c-495d-be14-55a26d256efc.png","url":"https://www.capterra.ca/software/160557/sinefa","@type":"SoftwareApplication","@id":"https://www.capterra.ca/software/160557/sinefa#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":8},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios"},{"@type":"FAQPage","@id":"https://www.capterra.ca/software/160557/sinefa#faqs","mainEntity":[{"name":"What Is Sinefa?","@type":"Question","acceptedAnswer":{"text":"Sinefa enables IT to quickly pinpoint issues and deliver great digital experiences for all their users.Sinefa scores the digital experience of applications for every enterprise user wherever they are. Looking into all the components of the digital performance (user, network, real traffic, application, cloud) Sinefa delivers insights that anyone can understand.","@type":"Answer"}},{"name":"Who Uses Sinefa?","@type":"Question","acceptedAnswer":{"text":"Our customers range from F100 down to mid market across all industries.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Network Monitoring Software","position":2,"item":"/directory/30019/network-monitoring/software","@type":"ListItem"},{"name":"Sinefa","position":3,"item":"/software/160557/sinefa","@type":"ListItem"}],"@id":"https://www.capterra.ca/software/160557/sinefa#breadcrumblist"}]}
</script>
