--- description: Learn more about Vertex pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Vertex Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Payroll Software](/directory/30202/payroll/software) > [Vertex](/software/160387/vertex-smb) # Vertex Canonical: https://www.capterra.ca/software/160387/vertex-smb Page: 1 / 4\ Next: [Next page](https://www.capterra.ca/software/160387/vertex-smb?page=2) > Vertex software enables tax determination, compliance and reporting, tax data management and document management. > > Verdict: Rated **4.3/5** by 75 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Vertex? Vertex leverages a 40-year singular focus on tax technology to develop solutions and services to support business growth for companies of all sizes around the world. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 75 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support Software | 4.0/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Vertex - **Location**: King of Prussia, US - **Founded**: 1978 ## Commercial Context - **Starting Price**: US$5,000.00 - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Albania, Andorra, Australia, Austria, Belarus, Belgium, Bosnia and Herzegovina, Brazil, Bulgaria, Canada, China, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany and 46 more ## Features - Approval Process Control - Audit Trail - Billing & Invoicing - Compliance Management - Corporate/Business - Data Import/Export - Document Management Software - Electronic Filing - Exemption Management - Payroll Management - Payroll Reporting - Reporting/Analytics - Sales Tax Management - Tax Calculation - Tax Compliance - Tax Filing - Tax Forms - Tax Management Software - Third-Party Integrations - Transaction Tracking - Value Added Tax (VAT) - Workflow Automation ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Payroll Software](https://www.capterra.ca/directory/30202/payroll/software) ## Related Categories - [Payroll Software](https://www.capterra.ca/directory/30202/payroll/software) - [Billing and Invoicing Software](https://www.capterra.ca/directory/30015/billing-and-invoicing/software) - [Sales Tax Software](https://www.capterra.ca/directory/30970/sales-tax/software) - [Corporate Tax Software](https://www.capterra.ca/directory/31560/corporate-tax/software) - [Tax Practice Management Software](https://www.capterra.ca/directory/31359/tax-practice-management/software) ## Alternatives 1. [Kintsugi](https://www.capterra.ca/software/1056509/kintsugi) — 4.8/5 (16 reviews) 2. [QuickBooks Online](https://www.capterra.ca/software/141374/quickbooks-online) — 4.3/5 (8511 reviews) 3. [Avalara](https://www.capterra.ca/software/75673/avatax) — 4.0/5 (357 reviews) 4. [hellotax](https://www.capterra.ca/software/187594/hellotax) — 4.7/5 (112 reviews) 5. [123 Sheets](https://www.capterra.ca/software/185126/123-sheets) — 4.7/5 (222 reviews) ## Reviews ### "Vertex tax" — 5.0/5 > **Val** | *January 15, 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: we using as tax engin for tax calculations, generating tax reports > > **Cons**: mapping to SAP and products category is limited > > great products, calculate taxes same time ----- ### "Vertex: A great tool to calculate cross border tax" — 5.0/5 > **Sumana** | *August 30, 2024* | Leisure, Travel & Tourism | Recommendation rating: 9.0/10 > > **Pros**: It's a very useful tax calculation tool useful for multiple countries like US, CA etc. with great customer support. > > **Cons**: 1. L1 support response quality should be little better. 2. Response time should be little lesser than what it is currently. > > It's a great experience to use Vertex as a tax calculation tool. It's customer support is also very efficient and dedicated. ----- ### "vertex a perfect tax calculation engine" — 5.0/5 > **Ayan** | *August 23, 2024* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: sales and procurement tax calculation, accurate tax measurement > > **Cons**: customer response should be quicker , reporting can be enhanced > > perfect product , accurate tax calculation ----- ### "Vertex shines in the Reports" — 5.0/5 > **Paul** | *November 20, 2018* | Retail | Recommendation rating: 9.0/10 > > **Pros**: The Tax reports/Returns are mostly spot on. I work on 220 returns which Vertex tracks, once I understood the States layouts and how well Vertex matches each, filing has become very easy > > **Cons**: Credits are always hard to track. Sometimes Vertex applies a credit and the State does not handle the credit the same way. Manual adjustment to the tax records which the tax returns calculate from are confusing Being able to "void" test data would be a plus. > > Easy of filing is a plus. Setting up custom tax categories has helped ----- ### "Reliable Tax Solution with Strong Regulatory Support" — 5.0/5 > **Rebecca** | *July 28, 2026* | Financial Services Software | Recommendation rating: 10.0/10 > > **Pros**: Vertex offers a reliable tax engine with strong ERP integration and automation capabilities that help improve accuracy and reduce manual effort. > > **Cons**: The support team can be slow to resolve tickets, particularly when issues require multiple follow-ups or escalation. Resolution times could be improved to provide a better overall customer experience. > > Vertex stays on top of changing tax laws and regulations, continually updating the system to adapt to new requirements. This helps ensure compliance and reduces the effort needed to manage regulatory changes. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.ca/software/160387/vertex-smb?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/160387/vertex-smb) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data