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What Is Smoobu?

Smoobu is the All-in-One Software for Short-Term & Vacation Rentals.

Smoobu syncs all your booking portals, such as Airbnb, Booking.com, VRBO, Trip.com, Agoda etc, automatically, so you no longer need to worry about double bookings and manual prices.

One subscription, all tools. Channel Manager, PMS, Website Builder, Booking Engine, Unified Inbox, Online Check-In, as well as a Dedicated Guest Guide that will make your reviews go up.

Try Smoobu Pro for 14 days. No credit card required.

Who Uses Smoobu?

We are serving vacation rental owners all over the world. We are focussing on independent landlords and agencies with up to 50 units.

Where can Smoobu be deployed?

Cloud-based
On-premise

About the vendor

  • Smoobu
  • Located in Berlin, Germany
  • Founded in 2014

Smoobu support

  • Phone Support
  • Chat

Countries available

Andorra, Argentina, Australia, Austria, Belgium and 47 others

Languages

English, French, German, Italian, Portuguese and 1 others

Smoobu pricing

Starting Price:

US$23.62/month
  • Yes, has free trial
  • Yes, has free version

Smoobu has a free version and offers a free trial. Smoobu paid version starts at US$23.62/month.

Pricing plans get a free trial

About the vendor

  • Smoobu
  • Located in Berlin, Germany
  • Founded in 2014

Smoobu support

  • Phone Support
  • Chat

Countries available

Andorra, Argentina, Australia, Austria, Belgium and 47 others

Languages

English, French, German, Italian, Portuguese and 1 others

Smoobu videos and images

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Features of Smoobu

  • Accounting Software
  • Booking Management
  • Booking Notes
  • CRM Software
  • Calendar Management
  • Campaign Management Software
  • Channel Analytics
  • Channel Management Software
  • Communication Management
  • Contact Management Software
  • Customer Support Software
  • Document Management Software
  • Dynamic Pricing
  • Employee Management
  • GDS/OTA Integration
  • Guest Experience Management
  • Incentive Management
  • Inventory Control Software
  • Lead Management Software
  • Maintenance Management Software
  • Marketing Automation Software
  • Multi-Channel Management
  • Online Booking
  • Online Payments
  • Opportunity Management
  • Order Management Software
  • Partner Management
  • Payment Processing Software
  • Point of Sale (POS)
  • Rate Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Response Management
  • Review Monitoring
  • Review Notification
  • Tenant Tracking
  • Third-Party Integrations

Alternatives to Smoobu

Take advantage of our sale! Get up to 40% off Yearly Professional and Ultimate Plans including free onboarding.
The leading hospitality technology platform for short-term rental businesses with 4+ listings. Learn more about Guesty
Travelnest is your home for hosting. Be seen on 30+ top channels, supercharge your listing and boost bookings.
Octorate is the easy-to-use All-in-One Cloud Management System for Hotels, B&Bs, and Vacation Rentals.
Avirato is a reservation management software that includes PMS, POS, revenue management, booking engine and channel management.
For rental property owners and managers on Airbnb, Booking.com, and Vrbo who want to win back their time from routine tasks Learn more about Hospitable.com
Rentals United is the ultimate vacation rental software that helps your Property Management business grow their revenue by 21%.
Holidu connects hosts and guests to create a reliably positive experience of hosting and booking vacation rentals.
Manage hundreds of listings. All-in-one software solution for managing vacation rentals on Airbnb, Booking.com, Expedia, Vrbo and more.

Reviews of Smoobu

Average score

Overall
4.5
Ease of Use
4.5
Customer Service
4.5
Features
4.4
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Stefano
Stefano
Owner in Italy
Verified LinkedIn User
Hospitality, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

best management software around for vacation rentals

5.0 4 years ago

Comments: made my life easier, and automatized many processes that were manual before. and it's still cheap!

Pros:

The simplicity of setup and use, great performances, money for value, made life easier Exceptional Italian customer support!

Cons:

some minor features, compared to other software, were still missing, but they are minor and I know the Dev team keep working to improve

Rebecca
Manager in US
Hospitality, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Everything you need in a PMS

5.0 2 months ago New

Comments: This is a great PMS. I haven’t had any glitches or issues with it which is one of the most important things. It does everything I need it to do. I have recommended it to many people and have used it for several clients as a booking engine on their direct rental sites.

Pros:

I have used Smoobu for 4 years now for my 6 listings and use it as a booking engine on my own website. It works wonderfully. I love the ease of use as a user and to set up. It has many great features from the automated guest messages, guidebook, booking engine, etc. I have used for several client’s websites as well.

Cons:

There are a couple features I wish it had, mostly to do with pricing/discount options to offer so I could offer the same options that I do on Airbnb. I wish that you could set up discounts fo specific dates. Unfortunately any discounts set up apply to all dates. I do wish the pricing sync with VRBO had been fixed by now.

Alternatives Considered: Guesty For Hosts and Lodgify

Reasons for Choosing Smoobu: My previous software was clunky and a bit limited. The booking engine didn’t work very well.

Switched From: Planyo

Reasons for Switching to Smoobu: The price was better and the customer support was great as I could call and talk to someone (this is not the case anymore).

Patricia
Owner in US
Hospitality, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Did not work for my Vacation Rentals

1.0 4 years ago

Comments: I used this software about every minute of the free software trail, switching both my airbnb and vrbo 5 listings from current software to Smoobu. what a nightmare. I've been using Bookerville which is loaded with features, but doesn't quite have the smooth look of Smoobu. Instead of throwing my efforts into Bookerville, I thought all Softwares were the same.... No they are not. My Smoobu experience had be fall in LOVE with Bookerville and take the effort to expand my use of their numerous fully developed features. Describe my overall experience with Smoobu? Above all it convinced me that I had the best vacation software in Bookerville over all its competition.

Pros:

Very attractive. It has a very clean feel to it and nicely visual

Cons:

There were quite a few issues that I thought they may over time address, but I'd have to say the absolutely most shocking shortcoming of this software was an inability for guest who comes to your website to get an itemized quote. I actually called and arranged a VERY early morning conference call with this European based company.... and this is just one of the crazy, head scratching things about this software. It allows you to imbed a link from them to your own company website for guests to get a quote; but this is a total quote.... No itemized quote. So if you've got a $1000 refundable deposit, guests don't know that, its just this HUGE total, without details on cleaning fee, taxes, options, refundable deposit, etc. From here, the guests can contact you for the itemized quote and book. What the heck? why can't they book on line? why can't they see an itemized quote? This is just one of the things that Smoobu knew hosts would want, but that they didn't bother to do right.... and unfortunately one of so many half way done things .... I guess so they could add it to their feature list, but it is completely useless. Just having an itemized quote and booking the guest later would have been a huge help, but they couldn't be bothered to do this.... and with refundable deposits in one HUGE total ... hosts will have to clutter their websites with explanations.

Smoobu Response

4 years ago

Dear Patricia, thanks for your review! I quickly checked all your tickets and I understand where you are coming from. What you are looking for is a high end agency solution that can cover all your details for your business. we are however targeting owners and we are providing a very affordable solution. So indeed our software may not be what you need. But please also note that a product you are looking for will cost you a multiple of Smoobu. Also e.g. if you want to put a deposit you can add it to the extras that will not be displayed in the overall costs of the booking. So for your main point there is actually a solution we can offer. Wishing you all the best Philipp

Daniel
Manager in Belgium
Hospitality, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Full featured, user-friendly and very stable

5.0 3 years ago

Comments: When your business depends on a software you really need to be able to talk to a real person in case you hit a wall. The people at Smoobu are always there for you whenever you need help. 5 stars !

Pros:

Smoobu allows to pull in different airbnb and booking accounts into one software environment. As a property management company specialised in short term rental this was the software to manage our business. The setup was quick. The software is very easy to use. Smoobu allows to program automatically sent personalised messages to guests. Airbnb has now added this feature but the Smoobu version works better. When a booking comes in 3 days before the guests arrival but the message is programmed to be sent 6 days in advance than airbnb does not send the message, but Smoobu does ! When handling numerous client accounts it is nearly impossible to handle client communication without a channel manager. Smoobu has worked without any glitches, it is as reliable as a Mercedes-Benz !

Cons:

Nothing really. I have no negative comments.

Alternatives Considered: Tokeet

Reasons for Switching to Smoobu: We were convinced by the responsiveness of the sales team and the ease of use of the software. We had tried Tokeet on a trial basis, not convinced. Many channel manager software companies promise you wonderful returns if you just plug in into as many channels as possible. That is an empty promise.

Anya
Business Owner in South Africa
Leisure, Travel & Tourism, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Smoobu Is a valuable tool

5.0 4 years ago

Comments: It is always a pleasure to work with the Smoobu team. I have even managed to contribute to the upgrades in features with some of my suggestions....which shows that the dev team is dedicated to producing a product that suits their client's needs.

Pros:

I love that you are able to create a booking tool and website from the portal, and customise the bookings from various portals that are clearly identifiable by colour coding.

Cons:

It would be great if there was more API integrations automatically available to all portals - especially in South Africa.

Alternatives Considered: ReservationKey and Guesty

Reasons for Choosing Smoobu: I found it far too cantankerous and clunky to work with. Smoobu is super simple and effective for my needs. I have more than one cottage on one property and quite a few other properties, all owned by different owners. It's been easy to put them all onto one portal so that I have an eye of everything happening in my short term holiday rentals and cleaning business

Switched From: NightsBridge

Reasons for Switching to Smoobu: I liked Smoobu because of the versatility and ease of use. Also, Smoobu provided payments and invoicing in my local currency.