---
description: Learn more about CSOne pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: CSOne Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Service Dispatch Software](/directory/30059/service-dispatch/software) > [CSOne](/software/160092/csone)

# CSOne

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> The field service software “CSOne” will make your field service more efficient and profitable.
> 
> Verdict: Rated **4.6/5** by 20 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses CSOne?

Field service for industrial machines, medical equipment, boiler/chiller/compressors, HVAC, food processors, store and facility maintenance, fleet maintenance, etc.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 20 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.4/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: CSOne
- **Location**: Tokoyo, Japan
- **Founded**: 2006

## Commercial Context

- **Starting Price**: US$240.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: min 3 users
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Japanese
- **Available Countries**: Australia, Belgium, Canada, Denmark, Finland, France, Germany, Ireland, Italy, Japan, Mexico, Netherlands, New Zealand, Philippines, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland and 4 more

## Features

- Billing & Invoicing
- CRM Software
- Contact Database
- Customer Database
- Data Import/Export
- Dispatch Management
- Electronic Signature
- Forecasting
- GPS
- Inspection Management
- Inventory Management Software
- Job Management
- Maintenance Scheduling
- Mobile Access
- Payment Collection in the Field
- Preventive Maintenance Software
- Quotes/Estimates
- Real-Time Updates
- Reporting & Statistics
- Routing
- Scheduling Software
- Service History
- Task Management Software
- Third-Party Integrations
- Warranty Tracking
- Work Order Management
- Workflow Management Software

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Service Dispatch Software](https://www.capterra.ca/directory/30059/service-dispatch/software)

## Related Categories

- [Service Dispatch Software](https://www.capterra.ca/directory/30059/service-dispatch/software)
- [Field Service Management Software](https://www.capterra.ca/directory/10009/field-service-management/software)
- [CRM Software](https://www.capterra.ca/directory/2/customer-relationship-management/software)
- [Enterprise Resource Planning Software](https://www.capterra.ca/directory/9/enterprise-resource-planning/software)
- [Equipment Maintenance Software](https://www.capterra.ca/directory/30103/equipment-maintenance/software)

## Alternatives

1. [MaintainX](https://www.capterra.ca/software/179296/getmaintainx) — 4.8/5 (1015 reviews)
2. [Limble](https://www.capterra.ca/software/162600/limble-cmms) — 4.8/5 (739 reviews)
3. [Fracttal One](https://www.capterra.ca/software/159911/fracttal) — 4.6/5 (1773 reviews)
4. [Jobber](https://www.capterra.ca/software/127994/jobber) — 4.6/5 (1420 reviews)
5. [Connecteam](https://www.capterra.ca/software/153140/connecteam) — 4.6/5 (5060 reviews)

## Reviews

### "シンプルで分かりやすいユーザーインターフェース" — 5.0/5

> **皓章** | *July 19, 2023* | Construction | Recommendation rating: 9.0/10
> 
> **Pros**: 情報のアウトプットに際し、自由に必要項目の加除や並び替え等ができ、アウトプットが容易、かつ、見やすい点です。難しいインターフェースは社内導入・運用の妨げになり兼ねませんが、その心配はなかったです。また、自由にインターフェースを操作できるだけでなく、定型のフォーマットも予め準備されているため、一からインターフェースを作りこむ必要がなく、時間を短縮して導入することができました。
> 
> **Cons**: 報告書フォーマットをユーザー側でカスタマイズできない点です。（有償でメーカーに依頼するこことはできます。）ある程度のところまでは、ユーザー側でカスタマイズできるようになっていると更によいかと思います。

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### "最高の客先管理システム" — 5.0/5

> **Anonymous User** | *July 19, 2023* | Construction | Recommendation rating: 9.0/10
> 
> **Pros**: 客先への対応履歴を引合、作業、報告までオールインワンで残すことができ、かつ、それを分かりやすい形で出力が可能です。上記、ステータス管理と導入機器の管理までできます。
> 
> **Cons**: 報告書のカスタマイズ性を向上させてほしいです。

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### "業務効率化にも役立っており満足。" — 4.0/5

> **Anonymous User** | *May 7, 2024* | Medical Devices | Recommendation rating: 9.0/10
> 
> **Pros**: 定期点検項目のプルダウン化や極力入力する手間を減らせ以前勤務していた会社よりもCSOneの導入により非常に作業効率化が出来ていると感じました。
また拡張性も高く項目の変更や追加等にも柔軟に対応可能で日々使用感が良くなっている点に非常に満足させて頂いてます。
> 
> **Cons**: 点検周期などを設定した際、翌日にならないと受付が作成出来ない点が少しラグがあり何とかなればなと思う事があります。
> 
> 概ね使用をしてる中で不満等無く業務効率に役立っているので非常に満足しています。
都度社内で修正箇所等を検討の上これからも使いやすいツールとして末永く使用出来ればと思いますので宜しくお願い致します。

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### "サービスマンのスケジュールを可視化" — 5.0/5

> **Anonymous User** | *April 11, 2023* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: 複数サービスマンのスケジュールをまとめて確認できるので見やすい。ドラッグ＆ドロップで日程調整できる。サービスマン個人のスケジュールも確認可能。
> 
> **Cons**: 特定のサービスマンを並べて見れるようにしてほしい。
> 
> システムのレスポンスがよく、サービス業務に必要な機能が揃っている。あまり他にないシステム。

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### "いつもご支援いただきありがとうございます。" — 5.0/5

> **裕志** | *October 4, 2022* | Medical Devices | Recommendation rating: 8.0/10
> 
> **Pros**: 導入目的は携帯性と作業報告書のクラウド管理が容易に行える事が決め手となり使用後もいい感触があります。しかし、最も良い点は導入後のサポートでした。運用の相談から不具合対応等担当の方が親身になって対応してくれておりとても好感が持てます。
今後ともよろしくお願いいたします。
> 
> **Cons**: 今まで複写用紙での作業報告書を使用していたことから一部のメンバーより（パソコン使用が不得手の方）より苦手意識からの声が上がります。主に履歴の閲覧やリスト表示等のパソコン上での操作が必要とする項目です。個人的には不満点はありません。
> 
> ①作業報告書が紙→電子となった事による管理面での改善と環境面に配慮した活動が可能となった。
②対応履歴、保守契約等の今まで別のアプリおよびエクセルで管理していた内容を集約できた。

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## Links

- [View on Capterra](https://www.capterra.ca/software/160092/csone)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/160092/CSOne/> |
| en-AE | <https://www.capterra.ae/software/160092/csone> |
| en-AU | <https://www.capterra.com.au/software/160092/csone> |
| en-CA | <https://www.capterra.ca/software/160092/csone> |
| en-GB | <https://www.capterra.co.uk/software/160092/csone> |
| en-IE | <https://www.capterra.ie/software/160092/csone> |
| en-IL | <https://www.capterra.co.il/software/160092/csone> |
| en-IN | <https://www.capterra.in/software/160092/csone> |
| en-NZ | <https://www.capterra.co.nz/software/160092/csone> |
| en-SG | <https://www.capterra.com.sg/software/160092/csone> |
| en-ZA | <https://www.capterra.co.za/software/160092/csone> |
| ja | <https://www.capterra.jp/software/160092/csone> |

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