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What Is SOS Inventory?

SOS Inventory is the premier Inventory, Order Management and Manufacturing app built specifically for QuickBooks Online. SOS Inventory allows small and medium-sized companies to manage operations more efficiently while synchronizing financial data with QuickBooks Online. SOS adds literally hundreds of capabilities to QuickBooks Online.

Who Uses SOS Inventory?

SOS Inventory specializes in small to medium-sized businesses. Current businesses using SOS Inventory include aircraft manufacturers, food processors, craft beer distributors, resellers, etc.

SOS Inventory Software - Create a New Rental
SOS Inventory Software - Rental Return
SOS Inventory Software - Lot Tracking Features
SOS Inventory Software - Process Transaction

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Reviews of SOS Inventory

Average score

Overall
4.4
Ease of Use
4.2
Customer Service
4.4
Features
4.3
Value for Money
4.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
56%
4
33%
3
11%
Keith
Keith
Manager in US
Verified LinkedIn User
Financial Services Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Inventory Improvement Product

5.0 last year

Comments: SOS Inventory is an invoice management platform that manage not only your sales transactions but it can integrate all monthly sales with your inventory and supply systems.

Pros:

They have a variety of shipping methods. My favorite is the DHL option, which allow distributors to ship merchandise worldwide. It also integrates with other apps such as Shopify and Big Commerce.

Cons:

I have no complaints about the software.

Michele
administrtor in US
Mechanical or Industrial Engineering, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

getting started

4.0 4 years ago

Comments: so far, it's been interesting, but, I feel it's going to take care of our needs fabulously after installation is complete, once again, I wouldn't have been able to do it without the help of [SENSITIVE CONTENT HIDDEN].

Pros:

so far it looks good, still learning EXCELLENT help from [SENSITIVE CONTENT HIDDEN] and all others I spoke with

Cons:

the transition, was very confusing - but, [SENSITIVE CONTENT HIDDEN] was AWESOME with helping me get things going. I would not have been able to use this software if it weren't for him, i would have given up.

Meghan
Executive Director in US
Education Management, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

Not for small businesses

3.0 last month New

Comments: I had high hopes exploring this resource would save me time each month, but I found the system difficult to navigate so it actually took more of my time.

Pros:

The ease of set up was nice, but after that I didn't like much of anything.

Cons:

The price was a bit high for a non profit and honestly wasn't comfortable with the platform.

Anne
Project Manager in US
Electrical/Electronic Manufacturing, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Great software that syncs with QuickBooks, is easy to navigate with top notch support!

4.0 7 years ago

Comments: We now have systems for our small business. We have much more of a handle on cost vs. pricing. We like that the system syncs with our newly acquired QBO accounting system. We may begin to use G Suite because attaching documents seems to make more sense within that system. We have saved time and money and have an entire staff that feels very comfortable using the software.

Pros:

This software is easy to navigate and is visually appealing. All functions can be done from the menu bar at top or menu bar down the side. The different aspects of the software are set up in a way that makes sense. The Purchasing Menu includes Vendors, POs, Item Receipts, Returns to Vendors. The Sales Menu includes Customers, Estimates, Sales Orders, Invoices, Sales Receipts. Inventory includes Items, Transfers, Serials, Adjustments, Lots. Fulfillment includes Pick Tickets and Shipment. Within SOS, one can create Form Templates and Customer Fields. Within User Administrations privileges can be applied. Also included are Dashboard, Calendar and Reports. Because the system is so robust, we are recognizing, as a customer manufacturer, that inventory is less important to us, but estimates, jobs (we call projects) and the ability to sync with QBO is what we value the most about SOS. The support team at SOS will work with me personally to get our workflow to work within the SOS system. They are so easy to talk with by phone, an email support is also fantastic. I get my questions answered almost immediately. I am very pleased.

Cons:

I love this software. I have very little negative to say. Because we are a custom manufacturer, our processes are unique, which makes no software out there perfect for us. Customer support easily worked with us to make SOS fit our workflow. There have been just a few glitches, but the support team immediately gets with their coders to correct these.

Andrea
CEO in US
Dairy, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great software lots of features, a little complex

5.0 last year

Comments: Great customer service and knowledgeable staff. used the system for years before closing the biz

Pros:

Good price in comparison to others, very customizable and integrated. If you are a super advanced user, this is an amazing system. I think we only used about 30% of its capacity

Cons:

So very many features and things to point and select that having a pro set it up would be better. One wrong pointer and your whole books are screwed up. Not very intuitive