---
description: Learn more about Kibo eCommerce pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Kibo eCommerce Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [eCommerce Platforms](/directory/3/ecommerce/software) > [Kibo eCommerce](/software/159925/kibo-ecommerce)

# Kibo eCommerce

Canonical: https://www.capterra.ca/software/159925/kibo-ecommerce

> Kibo is the world's leading order management system that is made for scale and adapts to your business needs.
> 
> Verdict: Rated **4.3/5** by 4 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Kibo eCommerce?

High growth B2C and B2B retailers and brands primarily in high-end fashion, automotive or hardware industries. The ideal customer is generating $100M+ in total revenue.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 4 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 3.5/5 | Based on overall reviews |
| Value for Money | 3.5/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Kibo
- **Founded**: 2004

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Please contact Kibo Software directly for pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- CRM Software
- Catalog Management
- Channel Management Software
- Customer Touchpoints
- Inventory Management Software
- Inventory Optimization Software
- Inventory Tracking
- Marketplace Integration
- Mobile Access
- Multi-Channel Marketing
- Order Management Software
- Promotions Management
- Reporting & Statistics
- Reporting/Analytics
- Returns Management
- Reviews Management
- SEO Management
- Shipping Management
- Shopping Cart Software
- Web/Mobile App Development
- Website Management
- eCommerce Management

## Integrations (5 total)

- Adobe Acrobat Reader
- Adyen
- Elevate
- PayPal
- authorize.net

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [eCommerce Platforms](https://www.capterra.ca/directory/3/ecommerce/software)

## Related Categories

- [eCommerce Platforms](https://www.capterra.ca/directory/3/ecommerce/software)
- [Multi-Channel eCommerce Software](https://www.capterra.ca/directory/31281/multi-channel-ecommerce/software)
- [Headless eCommerce Platform Software](https://www.capterra.ca/directory/32175/headless-ecommerce-platform/software)
- [B2B eCommerce Platform Software](https://www.capterra.ca/directory/31821/b2b-ecommerce-platform/software)

## Alternatives

1. [Adobe Commerce](https://www.capterra.ca/software/83890/magento-commerce) — 4.3/5 (655 reviews)
2. [B2B Wave](https://www.capterra.ca/software/133836/b2b-wave) — 4.9/5 (51 reviews)
3. [Wholesale Suite](https://www.capterra.ca/software/204219/wholesale-suite) — 4.9/5 (88 reviews)
4. [Shopamine](https://www.capterra.ca/software/1048652/shopamine) — 5.0/5 (30 reviews)
5. [Salesforce Commerce Cloud](https://www.capterra.ca/software/180822/salesforce-commerce-cloud) — 4.6/5 (97 reviews)

## Reviews

### "Positive review" — 4.0/5

> **Galateya** | *September 15, 2024* | Computer Networking | Recommendation rating: 8.0/10
> 
> **Pros**: The platform is easy to use and the order management was easy
> 
> **Cons**: Sometimes the processed refunds got stuck and caused customers problems
> 
> My overall experience with Kibo is positive

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### "12 years of experience with this reliable platform" — 5.0/5

> **Verified Reviewer** | *October 28, 2019* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: Reliable, trustworthy software to build our 5 ecommerce sites on.&#10;Hosted platform means someone else is constantly monitoring the performance and hardware needs of our sites.&#10;Out of box features are smooth, polished and easy to use.
> 
> **Cons**: Customizations for specific business needs can take time and money to accomplish.&#10;Support lately (Kibo, not Marketlive) has been disappointing.
> 
> Overall, a great platform for hosting multiple sites in a single admin with ease.&#10;Very reliable and a great partner.&#10;Professional features and an exceptional integration/migration team.&#10;The only real complaint we have is our most recent experiences with support.

-----

### "KIBO  was fine until we found something better" — 3.0/5

> **Christine** | *September 27, 2019* | Plastics | Recommendation rating: 4.0/10
> 
> **Pros**: Straight forward platform, integrated into our website with ease. We have our own developers so the process was fairly seamless. This is great for basic usage within an e-commerce platform.
> 
> **Cons**: API integration was not what we were looking for - Platform did not provide the ability to communicate with our Marketing or ERP software

-----

### "Customer for 6 years" — 5.0/5

> **Maria** | *October 25, 2019* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: Very intuitive, robust, comprehensive and most of all solid in performance and security. Fairly easy to add in partner functionality in marketing or other areas over the years.
> 
> **Cons**: For the version we were on there were several modules. That can be a good thing or a bad thing, but depending on how many parts you need, the costs could add up quickly.
> 
> Kibo is on top of industry best practices and near cutting if not leading edge technology. We never felt like we needed to push Kibo to add this or that -  they brought it to market.

## Links

- [View on Capterra](https://www.capterra.ca/software/159925/kibo-ecommerce)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/245050/Kibo-eCommerce/> |
| en-AE | <https://www.capterra.ae/software/159925/kibo-ecommerce> |
| en-AU | <https://www.capterra.com.au/software/159925/kibo-ecommerce> |
| en-CA | <https://www.capterra.ca/software/159925/kibo-ecommerce> |
| en-GB | <https://www.capterra.co.uk/software/159925/kibo-ecommerce> |
| en-IE | <https://www.capterra.ie/software/159925/kibo-ecommerce> |
| en-IL | <https://www.capterra.co.il/software/159925/kibo-ecommerce> |
| en-IN | <https://www.capterra.in/software/159925/kibo-ecommerce> |
| en-NZ | <https://www.capterra.co.nz/software/159925/kibo-ecommerce> |
| en-SG | <https://www.capterra.com.sg/software/159925/kibo-ecommerce> |
| en-ZA | <https://www.capterra.co.za/software/159925/kibo-ecommerce> |

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