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Canada Local product
Instaff

Instaff

Canada Local product

What Is Instaff?

Empower your organization with a branded, customizable online employee self-service portal powered by InStaff. InStaff portals act as a central hub for organizations and their employees; send and store documents digitally, including PDF paystubs from any payroll system, track time and PTO requests, make announcements, & more. Save your payroll, HR and other company administrators countless hours of tedious manual paper processing by leveraging InStaff to go electronic with document distribution.

Who Uses Instaff?

Organizations looking to digitalize or streamline outdated processes as simply as possible. InStaff users are found in all industries and company sizes.

Instaff Software - InStaff Paystubs Online
Instaff Software - 2
Instaff Software - 3
Instaff Software - 4
Instaff Software - 5

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Reviews of Instaff

Average score

Overall
4.6
Ease of Use
4.5
Customer Service
4.7
Features
4.5
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
67%
4
31%
2
2%
Trevor
Controller in
Verified LinkedIn User
Packaging & Containers, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Paystub Perfection

5.0 5 years ago

Comments: The staff are professional and know there stuff. Any issues I have had have been addressed extremely quickly.

Pros:

This software is an absolute breeze to use. We were looking for a solution without breaking the bank or outsourcing our payroll function. InStaff provided a perfect solution that allowed us to stop printing out pay advice and upload them to the cloud for our employees to see their information on a self-serve basis. Overall, this is the exact solution we were looking for, and its easier to use that I anticipated!

Cons:

Nothing - its exactly what we needed. Couldn't have asked for a better solution.

Lauren
Controller in US
Automotive, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Central/Hi-Tech Auto Groups

5.0 2 years ago

Comments: Great experience! Very responsive. Easy to implement and use

Pros:

Huge time saver for us with the paycheck and commission sheet uploads. We are looking forward to the W2s as well. People have really liked the time off as well.

Cons:

Currently it still keeps my email address in the search box so I have to clear that out every time I need to search for an employee.

InStaff Response

2 years ago

Hi Lauren, we appreciate your review and feedback! The search box and email address issue has been patched, please give it a try. If you still have issues feel free to reach out support or your account manager.

Jennifer
Payroll in US
Automotive, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Needs some things changed

2.0 2 years ago

Comments: needs changes for sure

Pros:

easy set up to log in and view paystubs. I dont like that I cant lable what I am up[loading htough and seperate by folder

Cons:

YOU HAVE TO FILTER OUT TERMED PEOPLE EVERY SINGLE TIME. We have high turnover and every time you need to manage a user you have to filter out the termed. This is way too time consuming

InStaff Response

2 years ago

Hi Jennifer, we've added a feature that let's you filter out inactive employees by default. You can reach out to your account manager, or have an admin user set it (via Admin > Portal Settings). Hope this helps!

Karen
Office Manager in Canada
Financial Services Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent product; a real time saver

5.0 5 years ago

Comments: Using Instaff has significantly reduced time spent issuing & filing paystubs & T4s.
Historical information is stored in one place and easy to retrieve.
We have experienced notable savings on time, paper, storage & filing

Pros:

the software is easy to use, errors are easily corrected & support from Instaff is readily available.

Cons:

There is a time stamp in the history that doesn't match up to real time. I find that very puzzling.

InStaff Response

5 years ago

Thanks for the kind words Karen! As for the timestamp issue, your account's timezone settings were not set up. We've fixed that for you so the timestamps should show correctly now. -- The InStaff Team

Indu
Payroll coordinator in Canada
Railroad Manufacture, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

User friendly

5.0 5 years ago

Pros:

Very friendly user Easy to follow steps Easy to send invitations Easy to upload pay documents Simple

Cons:

When uploading pay Documents, need to Refresh It should be automatic Rather than a need to refresh

InStaff Response

5 years ago

Hi Indu, We appreciate your feedback. We've taken your suggestion and we're happy to say you no longer have to refresh the pay document upload page. It will automatically update the statuses once ready. Thanks! The InStaff Team