--- description: Learn more about Cloudbeds pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Cloudbeds Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Hospitality Property Management Software](/directory/20031/hospitality-property-management/software) > [Cloudbeds](/software/158839/cloudbeds) # Cloudbeds Canonical: https://www.capterra.ca/software/158839/cloudbeds Page: 1 / 15\ Next: [Next page](https://www.capterra.ca/software/158839/cloudbeds?page=2) > The intelligent growth engine built to free hotelier ambition. > > Verdict: Rated **4.3/5** by 338 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Cloudbeds? Cloudbeds is hospitality’s only intelligent growth engine — a unified platform powering operations, revenue, distribution, and guest experience for ambitious hoteliers in 150+ countries. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 338 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support Software | 4.0/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Cloudbeds - **Location**: San Diego, US - **Founded**: 2012 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Personalized pricing quotes are available on request. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, Portuguese, Spanish - **Available Countries**: Albania, Argentina, Aruba, Australia, Austria, Barbados, Belgium, Belize, Brazil, Bulgaria, Canada, Chile, Colombia, Costa Rica, Croatia, Cyprus, Czechia, Denmark, Ecuador, El Salvador and 40 more ## Features - Activity Dashboard - Billing & Invoicing - Booking Management - Booking Notes - CRM Software - Calendar Management - Campaign Management Software - Channel Analytics - Channel Management Software - Customer Support Software - Dynamic Pricing - For Hostel/Dorm Managers - Front Desk Management - GDS/OTA Integration - Group Reservations - Guest Experience Management - Housekeeping Management - Incentive Management - Inventory Control Software - Inventory Management Software - Marketing Automation Software - Multi-Channel Distribution - Multi-Channel Management - Online Booking - Order Management Software - Partner Management - Payment Processing Software - Performance Metrics - Pipeline Management - Point of Sale (POS) - Promotions Management - Rate Management - Registration Management - Rental Property Management Software - Reporting & Statistics - Reporting/Analytics - Reservations Management - Revenue Management Software - Room Inventory - Third-Party Integrations ## Integrations (13 total) - Alchemer - Capsule - Constant Contact - Dropbox Business - Dropbox Sign - Gmail - Google Analytics 360 - Google Docs - Mailchimp - Salesforce Sales Cloud - SugarCRM - SurveyMonkey - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Hospitality Property Management Software](https://www.capterra.ca/directory/20031/hospitality-property-management/software) ## Related Categories - [Hospitality Property Management Software](https://www.capterra.ca/directory/20031/hospitality-property-management/software) - [Reservations Software](https://www.capterra.ca/directory/20032/reservations/software) - [Channel Management Software](https://www.capterra.ca/directory/30678/channel-management/software) - [Hostel Management Software](https://www.capterra.ca/directory/31457/hostel-management/software) - [Hotel Channel Management Software](https://www.capterra.ca/directory/31615/hotel-channel-management/software) ## Alternatives 1. [Guesty](https://www.capterra.ca/software/159377/guesty) — 4.4/5 (465 reviews) 2. [Hostaway](https://www.capterra.ca/software/152433/hostaway) — 4.8/5 (1524 reviews) 3. [Lodgify](https://www.capterra.ca/software/131924/lodgify) — 4.5/5 (1282 reviews) 4. [eZee Centrix](https://www.capterra.ca/software/141727/ezee-centrix) — 4.7/5 (345 reviews) 5. [Amenitiz](https://www.capterra.ca/software/183836/amenitiz) — 4.3/5 (238 reviews) ## Reviews ### "Garbage, look elsewhere..." — 1.0/5 > **Navraj** | *March 11, 2025* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: Cleaner ui to read. Nothing else positive to say. > > **Cons**: Garbage ui experience. Not setup to support basic steps of service for any hotel business. The worst reporting system I have every worked with. Over 50 reports that most cannot date range, give accurate information, and they display as double ledger instead of line items making it infuriating even for accountants. Technical support is non existent. Worked with about a dozen and only of them could actually help with issues. Won’t get a timely response, have to pay extra to get someone on the phone. I am in the process of transferring to a different company. These guys are absolute garbage. > > Sales rep are not explicit liars, but are useless to ask questions. Onboarders are the only ones that know the product but your not allowed to talk to them after onboarding. Technical support is trash. Reports are useless. Company is junk. ----- ### "Cloudsbeds is an everyday use for our company\!" — 4.0/5 > **kris** | *October 23, 2019* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: Cloudbeds is a great program that we use to manage all of our asset in the hospitality work environment. For managing a hotel Cloudbeds makes the job a lot easier, all rooms easily organized and accessible and it even links up with other programs to allowed instant booking. Even does jobs for us like automate e-mails and responses. I recommend Cloudbeds\! > > **Cons**: The only real problem we have found with Cloudbeds was there was a bit of a steep learning curve. Also there was things that we needed and the program didn't offer BUT we contacted the support team and they would implement it into the program\!\! > > We use Cloudbeds everyday, it helps keep our business organized and easily accessible for all of our staff. ----- ### "Looks nice but buggy updates and non existant tech support" — 1.0/5 > **Henk** | *July 22, 2025* | Hospitality | Recommendation rating: 1.0/10 > > **Pros**: The onboarding is ok and in the beginning it looks realy nice. Until you start using it....Basic functionality is ok. > > **Cons**: The customer support sounds really friendly but does absolutely nothing. As soon as a thing is more than a basic problem they do not know how to handle it, create a ticket and that ticket gets succed into a black hole of non existent technical support. Release introduce new problems that never get solved. Bugs in the software are marked as a wish and published on their online community where people can share their wishes for changes. I have never seen any of those request being picked up and translated into an update. > > Basic functionality ok, but the rest......sucks. Every extra thing you want is an extra fee or even better an external party providing it with another fee.... ----- ### "Great software, awful service" — 2.0/5 > **Axel** | *April 2, 2025* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: We got a chance to evaluate Cloudbeds and it looked like it was feature rich. > > **Cons**: Unfortunately we got nowhere with Cloudbeds due to their awful sales team. They are rude and condescending. Since sales is very much the face of the company we decided to go elsewhere. I don't recommend doing business with this company. > > We tried to evaluate Cloudbeds three times. We were interested because it's feature rich. However, each time we were met with a sales person that was so awful that we were unable to sign up. Basically, they use dirty sales tactics, telling us we had to sign up that day or else the price would go up by 30%. ----- ### "Terrible company" — 1.0/5 > **Reece** | *February 28, 2025* | Real Estate | Recommendation rating: 0.0/10 > > **Pros**: I didn’t like Cloudbeds service at all They lied on several occasions to get my business and after I asked to cancel my first week in (when they doubled the price I agreed to) they refused to refund me > > **Cons**: Terrible service. \[sensitive content hidden\] refused to honour my requests > > 1/20 I’d rate them lower if it was possible ----- Page: 1 / 15\ Next: [Next page](https://www.capterra.ca/software/158839/cloudbeds?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/158839/cloudbeds) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data