---
description: Learn more about OnSIP pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: OnSIP Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/30940/voip/software) > [OnSIP](/software/158706/onsip)

# OnSIP

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> Customize your VoIP communications with OnSIP’s easy-to-use solution. No Contracts Required. US-based support. Free phones for 5+ Users
> 
> Verdict: Rated **4.7/5** by 78 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses OnSIP?

Customize your VoIP communications with OnSIP’s easy-to-use solution. Add features when you need. No Contracts Required. Award-winning, US-based support. Free phones for 5+ Users. Free  trial.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 78 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 4.9/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Junction Networks
- **Location**: New York, US
- **Founded**: 2004

## Commercial Context

- **Starting Price**: US$18.95
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: OnSIP is offered across three pricing plans, outlined below. 

•	Unlimited: 18.95 per month per person. 
•	Basic: $49.95 per month per account + 2.9 cent per minute
•	Sayso Website Chat: Free

It also offers three add-ons, outlined below: 

•	Inbound Bridge: $1.95 + 0.5 ¢ per minute
•	On net conference suite: $19.95
•	Queues+ reporting dashboard: $14.95 per seat
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United Kingdom, United States

## Features

- Activity Dashboard
- Alerts/Notifications
- Automated Attendant
- Automatic Call Distribution
- Call Center Management
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording Software
- Call Reporting
- Call Routing
- Call Screening
- Call Tracking Software
- Call Transfer
- Caller ID
- Communication Management
- Conferencing
- Contact Management Software
- Customizable Reports
- PBX
- Queue Management
- Reporting & Statistics
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- Third-Party Integrations
- Virtual Extensions
- Voice Mail

## Integrations (3 total)

- HubSpot CRM
- Odoo
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [VoIP Software](https://www.capterra.ca/directory/30940/voip/software)

## Related Categories

- [VoIP Software](https://www.capterra.ca/directory/30940/voip/software)
- [Business Phone Systems Software](https://www.capterra.ca/directory/31101/business-phone-systems/software)
- [Cloud PBX Software](https://www.capterra.ca/directory/31102/cloud-pbx/software)
- [Softphone Software](https://www.capterra.ca/directory/31029/softphone/software)

## Alternatives

1. [3CX](https://www.capterra.ca/software/158704/3cx) — 4.4/5 (467 reviews)
2. [Ringover](https://www.capterra.ca/software/169627/ringover) — 4.7/5 (884 reviews)
3. [800.com](https://www.capterra.ca/software/208208/800-com) — 4.7/5 (360 reviews)
4. [Nextiva](https://www.capterra.ca/software/175788/nextiva) — 4.6/5 (919 reviews)
5. [RingEX](https://www.capterra.ca/software/132178/ringcentral-mvp) — 4.2/5 (1205 reviews)

## Reviews

### "Great VoIP solution for a small business" — 5.0/5

> **Hyun** | *December 10, 2025* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: Solid, reliable system with great call quality.  Easy system to manage as an administrator.  OnSIP support team is quick to respond with solutions.  They are a top-notch team\!
> 
> **Cons**: One complaint is the inability to pre-configure the holiday calendar.  This has to be manually configured, and sometimes we might forget to reset it back to regular hours.
> 
> Overall, OnSIP has been a dependable VoIP solution for us. It does what we need it to do, it’s easy to manage, and it supports the way our team works. If you’re looking for a straightforward, flexible, and affordable phone system, it’s your best bet.

-----

### "Onsip is great" — 5.0/5

> **Heather** | *September 17, 2025* | Accounting Software | Recommendation rating: 10.0/10
> 
> **Pros**: Onsip is very user friendly and the customer service is great. You can call support and actually talk to a person in the USA. The online portal is user freindly also.
> 
> **Cons**: I can not think of a con. When we changed over to them, they were great. I had a dedicated person to help me.

-----

### "Customer Service is the BEST\!" — 5.0/5

> **Kelsey** | *January 29, 2026* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Their customer support is absolutely amazing. The team is responsive, knowledgeable, and always willing to go above and beyond to help resolve any issue quickly and professionally.
> 
> **Cons**: Honestly, I don’t have anything negative to say about OnSIP. Our experience has been consistently positive, and any questions or concerns we’ve had were handled promptly by support.
> 
> 10/10 experience overall. OnSIP has been reliable, easy to use, and backed by outstanding customer support, making it a great solution for our communication needs.

-----

### "Great Customer Service/Solutions" — 5.0/5

> **Maribel** | *December 9, 2025* | Religious Institutions | Recommendation rating: 10.0/10
> 
> **Pros**: Communication and learning curve. The menu is there, but the support to learn the menus and issues in the situation was excellent
> 
> **Cons**: Nothing, I believe they are in the right course in training for the issues you may have. Professional, personal, courteous, and aware of the situation. Great training.
> 
> I had so many questions, from reports to finding different issues of our own, and it was such an amazing support.

-----

### "Phone Support" — 5.0/5

> **Silvia** | *January 10, 2026* | Accounting Software | Recommendation rating: 10.0/10
> 
> **Pros**: The phone support was exceptional in my call today.  I had questions about updating the phone lines, adding an 800 number that worked immediately \& assisted me in call forwarding \& connecting my answering service to our
> 
> **Cons**: Your phone support is very knowledgeable \& I was able to speak to a person.  The phone support was able to guide me in clear English.
> 
> Great people with extensive knowledge of the phone system. It was easy to ask my questions and receive easy instructions.

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## Links

- [View on Capterra](https://www.capterra.ca/software/158706/onsip)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/158706/OnSIP/> |
| en-AE | <https://www.capterra.ae/software/158706/onsip> |
| en-AU | <https://www.capterra.com.au/software/158706/onsip> |
| en-CA | <https://www.capterra.ca/software/158706/onsip> |
| en-GB | <https://www.capterra.co.uk/software/158706/onsip> |
| en-IE | <https://www.capterra.ie/software/158706/onsip> |
| en-IL | <https://www.capterra.co.il/software/158706/onsip> |
| en-IN | <https://www.capterra.in/software/158706/onsip> |
| en-NZ | <https://www.capterra.co.nz/software/158706/onsip> |
| en-SG | <https://www.capterra.com.sg/software/158706/onsip> |
| en-ZA | <https://www.capterra.co.za/software/158706/onsip> |
| fr | <https://www.capterra.fr/software/158706/onsip> |
| fr-BE | <https://fr.capterra.be/software/158706/onsip> |
| fr-CA | <https://fr.capterra.ca/software/158706/onsip> |
| fr-LU | <https://www.capterra.lu/software/158706/onsip> |

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