--- description: Learn more about 3CX pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: 3CX Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [3CX](/software/158704/3cx) # 3CX Canonical: https://www.capterra.ca/software/158704/3cx Page: 1 / 20\ Next: [Next page](https://www.capterra.ca/software/158704/3cx?page=2) > 3CX is an open standards IP PBX including video conferencing, live chat and mobile apps, suitable for any business size or industry. > > Verdict: Rated **4.4/5** by 465 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses 3CX? 3CX is an open standards IP PBX that offers complete unified communications solution suitable for any business size or industry. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 465 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.1/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: 3CX - **Location**: Nicosia, Cyprus - **Founded**: 2008 ## Commercial Context - **Starting Price**: $350.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: 1 year free. No credit card required - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, Chinese, Dutch, English, French, German, Italian, Polish, Russian, Spanish, Turkish - **Available Countries**: Albania, American Samoa, Andorra, Argentina, Aruba, Australia, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bolivia, Bosnia and Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, Cayman Islands and 93 more ## Features - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Audio Calls - Audio/Video Conferencing - Auto-Dialer - Automated Attendant - Automated Routing - Automatic Call Distribution - Autoresponders - CRM Software - Call Disposition - Call Logging - Call Monitoring - Call Recording Software - Call Reporting - Call Routing - Call Scripting - Call Tracking Software - Call Transfer - Chat/Messaging - Collaboration Tools - Communication Management - Conferencing - Contact Management Software - Customizable Branding - Customizable Reports - Dashboard Software - File Sharing Software - File Transfer - IVR - Mobile Access - Multi-Channel Communication - Multi-User Collaboration - Offline Form - PBX - Proactive Chat - Queue Management - Real-time Consumer-facing Chat - Recording - Reporting/Analytics - SIP Trunking - SMS Messaging - Search/Filter - Third-Party Integrations - Transcripts/Chat History - Transfers/Routing - Two-Way Audio & Video - VoIP Software - Voice Mail ... and 9 more features ## Integrations (21 total) - Act\! - Bitrix24 - ConnectWise CPQ - Dynamics 365 - Freshdesk - Freshsales - Gestionale sul Web - Google Contacts - HubSpot CRM - Jetpack - Kommo - Microsoft 365 - Microsoft Outlook - Microsoft Teams - MongoDB ... and 6 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Call Centre Software](https://www.capterra.ca/directory/30007/call-center/software) ## Related Categories - [Speech Analytics Software](https://www.capterra.ca/directory/32258/speech-analytics/software) - [Unified Communications Software](https://www.capterra.ca/directory/31035/unified-communications/software) - [Business Phone Systems Software](https://www.capterra.ca/directory/31101/business-phone-systems/software) - [Cloud PBX Software](https://www.capterra.ca/directory/31102/cloud-pbx/software) - [Team Communication Software](https://www.capterra.ca/directory/31033/team-communication/software) ## Alternatives 1. [Ringover](https://www.capterra.ca/software/169627/ringover) — 4.7/5 (862 reviews) 2. [800.com](https://www.capterra.ca/software/208208/800-com) — 4.7/5 (321 reviews) 3. [Nextiva](https://www.capterra.ca/software/175788/nextiva) — 4.6/5 (916 reviews) 4. [RingEX](https://www.capterra.ca/software/132178/ringcentral-mvp) — 4.2/5 (1201 reviews) 5. [Ultatel Cloud Business Phone System](https://www.capterra.ca/software/215555/clarity-business-phone-system) — 4.7/5 (41 reviews) ## Reviews ### "Easy and Useful but a lot of bugs" — 3.0/5 > **Verified Reviewer** | *June 14, 2024* | Warehousing | Recommendation rating: 6.0/10 > > **Pros**: It is convenient to use, pretty decent user interface. I love the dialer as it is similar to phones and no feature is hidden. > > **Cons**: I faced a lot of connectivity issues using VPN and also bluetooth connectivity issues with headphones. ----- ### "Very good and cost effective" — 4.0/5 > **Dennis** | *April 4, 2025* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: 3CX is very easy to set up and get going. The soft phone, web interface, and admin software are all well designed and easy to use. > > **Cons**: Unlike other VoIP / SIP based systems, to connect physical phones to 3CX you need to either have one of their phones that acts as an SBC or you need to set up an SBC in a small Linux VM. Other systems do not require this. > > Overall 3CX is very good and you can start out for foree. ----- ### "great phone system for remote team" — 4.0/5 > **Anna** | *November 23, 2023* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: works great to ensure we can stay away from call center features and have remote agents log in and control call flows. Covers most of our needs in digital phone service management for our clients > > **Cons**: some agents would see occasional status change, need to address connectivity issues sometimes, but overall works great. Would love to have an option to add to the same call more than 2 numbers. ----- ### "User friendly versatile communication" — 4.0/5 > **Rena** | *March 28, 2026* | Accounting Software | Recommendation rating: 8.0/10 > > **Pros**: I like the user friendly set up. They are also there with step by step instructions to help. I like the ability to forward calls to another office with ease. All there user manuals are available on the website. 2 factor authentication for the online platform is important, extra safety is always a good thing. > > **Cons**: The online platform should have more user settings. Also, maybe more detailed instructions from the very beginning would be great, because the initial set up instructions are vague and can be frustrating. > > Awesome. I had help setting up when I needed it. It works very well for our company which has 2 offices about an hour apart from each other. ----- ### "Great PBX software\!" — 5.0/5 > **Juan** | *November 24, 2025* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: Simultaneous calls licensing, customization, mobile apps. Esay of use and great integrations are the things I like the most. > > **Cons**: Sometimes 3CX is a little slow reacting to market requirements, necessary to stay on top. Just have to be patient. > > Best PBX software I have found (since 2017, every year). Great focus on security and value for money, and of course great deal of customization. ----- Page: 1 / 20\ Next: [Next page](https://www.capterra.ca/software/158704/3cx?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/158704/3cx) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data