---
description: Learn more about Doxy.me pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Doxy.me Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Telemedicine Software](/directory/30949/telemedicine/software) > [Doxy.me](/software/158461/doxy-me)

# Doxy.me

Canonical: https://www.capterra.ca/software/158461/doxy-me

Page: 1 / 50\
Next: [Next page](https://www.capterra.ca/software/158461/doxy-me?page=2)

> Doxy.me enables healthcare organizations to provide virtual care that's easily accessible to everyone, everywhere, on any device.
> 
> Verdict: Rated **4.6/5** by 1226 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Doxy.me?

All healthcare professionals

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 1226 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support Software | 4.5/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Doxy.me
- **Location**: Rochester, US
- **Founded**: 2014

## Commercial Context

- **Starting Price**: US$35.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Doxy.me is available for free at the basic level and scales across two pricing plans: Professional and Clinic.&#10;&#10;Monthly Professional Plan: $35/mo&#10;Monthly Clinic Plan:  starts at $50/mo for 1 provider&#10;Annual Professional Plan: $29/mo&#10;Annual Clinic Plan:  starts at $42/mo for 1 provider
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Albania, Andorra, Argentina, Australia, Austria, Belarus, Belgium, Bolivia, Bosnia and Herzegovina, Brazil, Bulgaria, Canada, Chile, Colombia, Croatia, Cyprus, Czechia, Denmark, Ecuador, Estonia and 54 more

## Features

- Appointment Scheduling Software
- Billing & Invoicing
- Confirmations/Reminders
- For Medical Purposes
- HIPAA Compliant
- Multi-Provider Practice
- Online Forms
- Payment Processing Software
- Remote Treatment Planning
- Self Service Portal
- Video Conferencing Software

## Integrations (4 total)

- Cloudflare
- Okta
- Stripe
- eClinicalWorks

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Telemedicine Software](https://www.capterra.ca/directory/30949/telemedicine/software)

## Alternatives

1. [Mend](https://www.capterra.ca/software/165634/mend-app) — 4.6/5 (920 reviews)
2. [Carepatron](https://www.capterra.ca/software/195467/care-patron) — 4.4/5 (858 reviews)
3. [Teladoc Health](https://www.capterra.ca/software/190055/teladoc) — 2.5/5 (90 reviews)
4. [TherapyNotes, LLC](https://www.capterra.ca/software/118981/therapynotes-com) — 4.7/5 (963 reviews)
5. [Jane](https://www.capterra.ca/software/178984/jane-app) — 4.8/5 (514 reviews)

## Reviews

### "My go-to platform" — 5.0/5

> **Susan** | *July 16, 2024* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Appreciate that it adhere's to high standards.
> 
> **Cons**: Still learning about some of the features.

-----

### "Doxy is an integral part of my business" — 5.0/5

> **Cassandra** | *September 18, 2025* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: i have been using doxy.me since around 2018, and it has been so helpful.  the free version meets my needs, so it feels like its a huge asset to my business.  whenever i have needed help, customer support was super quick to respond to me. it is so intuitive, so the learning curve was low, which helped when the pandemic happened, and all of my clients had to move to telehealth.
> 
> **Cons**: i use it daily, and its super helpful.  sometimes it giltches, and everytime i start a call there is feedback that takes about 30 seconds to even out.
> 
> i love doxy and have been using it every time i work for the last 5 years\!  my practice is completely telehealth

-----

### "My experience has been all positives" — 5.0/5

> **Carrie** | *October 2, 2025* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The ease of use for both myself and clients. I use doxy not only for telehealth appointments but it's what I use exclusively for consultations with potential new clients. I use the tier that has no charge and it's been more than enough for my needs.
> 
> **Cons**: I can't think of anything that I would indicate that I don't like. There's nothing that I've had happen in using doxy that was negative. Back in 2020-2021 there were occasionally connection problems, but I did not attribute that to doxy's service.
> 
> I have used Doxy since the pandemic (5 years) and cannot understand why medical providers would use something else. I believe that having to have an account and the meeting number nonsense gets in the way of things.

-----

### "Simplicity and HIPPA compliant" — 4.0/5

> **Alicia** | *April 13, 2026* | Medical Practice | Recommendation rating: 5.0/10
> 
> **Pros**: HIPPA compliance. Ease of logging in for clients and provider. Having your own provider URL (no portal creation necessary for clients). Simplicity of the interface.
> 
> **Cons**: High cost to purchase additional features like screen sharing. Often has an echo when clients speak. Poor connections, cutting out, freezing, needing to restart calls to help mitigate that.
> 
> Ive enjoyed using it but I am unable to use it consistenly (with all clients) because of the tech issues mentioned above. Not worth paying for but the free version is good enough for certain purposes.

-----

### "Nice basic system" — 3.0/5

> **michael** | *October 6, 2025* | Mental Health Care | Recommendation rating: 5.0/10
> 
> **Pros**: The price and availability.  Easy to use.  fairly reliable.  Easy to report Problems.  Responsive to complaints.
> 
> **Cons**: Can be very glitchy with some people and quality varies greatly.  Voice is sometimes very very choppy
> 
> Convenient but not like Zoom.  Quality is not nearly the same.  Is HIPAA Compliant which is essential

-----

Page: 1 / 50\
Next: [Next page](https://www.capterra.ca/software/158461/doxy-me?page=2)

## Links

- [View on Capterra](https://www.capterra.ca/software/158461/doxy-me)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/158461/doxy-me> |
| de-AT | <https://www.capterra.at/software/158461/doxy-me> |
| de-CH | <https://www.capterra.ch/software/158461/doxy-me> |
| en | <https://www.capterra.com/p/158461/Doxy-me/> |
| en-AE | <https://www.capterra.ae/software/158461/doxy-me> |
| en-AU | <https://www.capterra.com.au/software/158461/doxy-me> |
| en-CA | <https://www.capterra.ca/software/158461/doxy-me> |
| en-GB | <https://www.capterra.co.uk/software/158461/doxy-me> |
| en-IE | <https://www.capterra.ie/software/158461/doxy-me> |
| en-IL | <https://www.capterra.co.il/software/158461/doxy-me> |
| en-IN | <https://www.capterra.in/software/158461/doxy-me> |
| en-NZ | <https://www.capterra.co.nz/software/158461/doxy-me> |
| en-SG | <https://www.capterra.com.sg/software/158461/doxy-me> |
| en-ZA | <https://www.capterra.co.za/software/158461/doxy-me> |
| es | <https://www.capterra.es/software/158461/doxy-me> |
| es-AR | <https://www.capterra.com.ar/software/158461/doxy-me> |
| es-CL | <https://www.capterra.cl/software/158461/doxy-me> |
| es-CO | <https://www.capterra.co/software/158461/doxy-me> |
| es-CR | <https://www.capterra.co.cr/software/158461/doxy-me> |
| es-DO | <https://www.capterra.do/software/158461/doxy-me> |
| es-EC | <https://www.capterra.ec/software/158461/doxy-me> |
| es-MX | <https://www.capterra.mx/software/158461/doxy-me> |
| es-PA | <https://www.capterra.com.pa/software/158461/doxy-me> |
| es-PE | <https://www.capterra.pe/software/158461/doxy-me> |
| fr | <https://www.capterra.fr/software/158461/doxy-me> |
| fr-BE | <https://fr.capterra.be/software/158461/doxy-me> |
| fr-CA | <https://fr.capterra.ca/software/158461/doxy-me> |
| fr-LU | <https://www.capterra.lu/software/158461/doxy-me> |
| it | <https://www.capterra.it/software/158461/doxy-me> |
| ja | <https://www.capterra.jp/software/158461/doxy-me> |
| nl | <https://www.capterra.nl/software/158461/doxy-me> |
| nl-BE | <https://www.capterra.be/software/158461/doxy-me> |
| pt | <https://www.capterra.com.br/software/158461/doxy-me> |
| pt-PT | <https://www.capterra.pt/software/158461/doxy-me> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ca","url":"https://www.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.ca/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"Doxy.me","description":"Telemedicine solution designed for healthcare professionals. Doxy.me helps small clinics as well as large enterprises communicate with patients via live chat functionality, track patient queues, create personalized waiting rooms, and view meeting history on a unified dashboard. The white-label platform enables operators to use a personalized subdomain, provide role-based access to team members, and share room access with colleagues to streamline business processes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ce235f63-8b6e-4189-abf0-855535009573.png","url":"https://www.capterra.ca/software/158461/doxy-me","@id":"https://www.capterra.ca/software/158461/doxy-me#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":1226},"offers":{"price":"35","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.ca/software/158461/doxy-me#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Doxy.me?","@type":"Question","acceptedAnswer":{"text":"Telemedicine solution designed for healthcare professionals. Doxy.me helps small clinics as well as large enterprises communicate with patients via live chat functionality, track patient queues, create personalized waiting rooms, and view meeting history on a unified dashboard. The white-label platform enables operators to use a personalized subdomain, provide role-based access to team members, and share room access with colleagues to streamline business processes.","@type":"Answer"}},{"name":"Who Uses Doxy.me?","@type":"Question","acceptedAnswer":{"text":"All healthcare professionals","@type":"Answer"}}]},{"@id":"https://www.capterra.ca/software/158461/doxy-me#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Telemedicine Software","position":2,"item":"/directory/30949/telemedicine/software","@type":"ListItem"},{"name":"Doxy.me","position":3,"item":"/software/158461/doxy-me","@type":"ListItem"}]}]}
</script>
