---
description: Learn more about Jotform pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Jotform Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Forms Automation Software](/directory/10023/forms-automation/software) > [Jotform](/software/158456/jotform-4-0)

# Jotform

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> Ideal for businesses of all sizes, it is a form building tool that helps users create survey forms while also reviewing submissions.
> 
> Verdict: Rated **4.7/5** by 2895 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Jotform?

Whether you run a business, nonprofit, or work in education or healthcare, Jotform makes it easy to collect and manage information. Receive payments, registrations, appointments, uploads, and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 2895 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support Software | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Jotform
- **Founded**: 2006

## Commercial Context

- **Starting Price**: US$39.00
- **Pricing model**: Flat Rate (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish
- **Available Countries**: Australia, Brazil, Canada, China, France, Germany, Hong Kong SAR China, India, Ireland, Isle of Man, Japan, Mexico, Netherlands, New Zealand, Singapore, United Kingdom, United States

## Features

- Appointment Scheduling Software
- Billing & Invoicing
- Business Process Automation
- CSAT Survey Structure
- Commenting/Notes
- Communication Management
- Confirmations/Reminders
- Content Publishing Options
- Contract/License Management
- Convert to PDF
- Data Capture and Transfer
- Data Security
- Document Capture
- Document Storage
- Employee Recognition Software
- Enrollment Confirmation
- Feedback Management
- For Government
- For Healthcare
- For Legal Professionals
- For Municipal Offices
- Forms Creation & Design
- HIPAA Compliant
- Live Results Sharing
- Member Database
- Merge/Append Files
- Mobile Signature Capture
- Multi-Party Signing
- Multiple Question Types
- Online Polling
- Online Registration
- Patient Records Management
- Permit Issuance
- Pre-built Templates
- Progress Notes
- Project Planning/Scheduling
- Proposal Generation
- RFP Management
- Reporting/Analytics
- Reporting/Project Tracking
- Secure Messaging
- Status Tracking
- Student Information/Records
- Survey Builder
- Survey/Poll Management
- Task Management Software
- Templates
- Therapy Notes
- Workflow Configuration
- eCards

... and 125 more features

## Integrations (100 total)

- AWeber
- ActiveCampaign
- Adobe Dreamweaver
- Agile CRM
- Airtable
- Akita
- Apache Hive
- Asana
- Basecamp
- BigCommerce
- BlueSnap
- Box
- Brevo
- Callingly
- Campaign Monitor by Marigold

... and 85 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- 24/7 (Live rep)
- Chat

## Category

- [Forms Automation Software](https://www.capterra.ca/directory/10023/forms-automation/software)

## Related Categories

- [Forms Automation Software](https://www.capterra.ca/directory/10023/forms-automation/software)
- [PDF Software](https://www.capterra.ca/directory/31122/pdf/software)
- [Work Order Software](https://www.capterra.ca/directory/30785/work-order/software)
- [Government Software](https://www.capterra.ca/directory/20048/government/software)
- [Data Collection Software](https://www.capterra.ca/directory/32475/data-collection/software)

## Alternatives

1. [Typeform](https://www.capterra.ca/software/137289/typeform) — 4.7/5 (968 reviews)
2. [Connecteam](https://www.capterra.ca/software/153140/connecteam) — 4.6/5 (5255 reviews)
3. [Google Workspace](https://www.capterra.ca/software/168389/google-workspace) — 4.7/5 (17583 reviews)
4. [Docusign](https://www.capterra.ca/software/121506/Docusign) — 4.7/5 (9360 reviews)
5. [monday.com](https://www.capterra.ca/software/147657/monday-com) — 4.6/5 (6050 reviews)

## Reviews

### "Easy to use" — 5.0/5

> **Jamilla** | *March 31, 2026* | Photography | Recommendation rating: 10.0/10
> 
> **Pros**: Jotform is very easy to use and perfect for creating professional forms without any technical skills. The drag and drop builder, wide range of templates, and features like payment integration and e signatures make it a powerful tool. It helps keep client information organized and streamlines bookings and inquiries, saving a lot of time.
> 
> **Cons**: Jotform isn’t perfect. The free plan feels very limited, so you’ll likely have to upgrade sooner than expected. Pricing can get expensive as you grow, especially if you rely on it for bookings or client workflows. The design options are okay, but not the most modern or customizable if you care about aesthetics. I’ve also noticed it can be a bit slow or glitchy at times, especially with more detailed forms. It’s still a solid tool, but these small issues can add up depending on how much you use it.
> 
> Jotform is super easy to use and perfect for creating professional forms quickly. It’s been a huge help for managing inquiries and bookings. The only downside is the limited free plan, but overall it’s reliable and worth it.

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### "Great functionality and value" — 4.0/5

> **Cathy** | *February 19, 2026* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: It's very easy to create detailed surveys with a variety of question types.  The logic routing is easy to set up and helps us simplify longer surveys.  The report generating option is great for quick summaries and it's easy to share the survey through links and website embeds.  Our smaller clients get great use of the free version but the pricing tiers are pretty reasonable.
> 
> **Cons**: There are limited design/branding options so we don't always have brand consistency for our clients.
> 
> We've used Jotform for 5+ years with our clients, setting up accounts for them, and using a paid account ourselves.  We've used many different platforms for surveys over the years and Jotform is consistently our favourite. They love how professional the surveys look and appreciate being able to "see behind the curtain" on results as they come in.  It's easy to share the forms with clients, too.

-----

### "Easy-to-Use Form Builder" — 5.0/5

> **Verified Reviewer** | *May 24, 2026* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: I like that Jotform is easy to create professional and customizable forms without requiring any technical experience. The platform offers a wide variety of templates, integrations, and form submission automation features. Jotform integrates well with tools like Google Sheets, Dropbox, and HubSpot help streamline workflows and data collection.
> 
> **Cons**: Some of the more advanced features, submission limits, and storage capacities are locked behind higher-tier pricing plans, which can become expensive as usage grows.
> 
> Jotform is a user-friendly platform that makes it easy to quickly build forms for both internal business processes and customer-facing workflows. I’ve found it especially useful for collecting organized information, automating responses, and improving operational efficiency. Once you become familiar with the platform, it becomes a very powerful tool for form management and workflow automation.

-----

### "Reema’s Views" — 4.0/5

> **reema** | *March 4, 2026* | Health, Wellness & Fitness | Recommendation rating: 5.0/10
> 
> **Pros**: Ease to set up and collect data, design of form is quite easy to follow. No technical downtime. It’s very accessible
> 
> **Cons**: Not able to integrate with gohighlevel, expensive monthly fee and inaccessible for small operators like me to pay annual  &#10;&#10;Difficulty setting up payment
> 
> It’s great wish the jotform logo did not come up with the link and a cheaper way to have our own branding

-----

### "Great Tool for any Job" — 4.0/5

> **Chantel** | *October 3, 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: You don’t need any coding knowledge. The form builder is very visual, so you can simply drag fields where you want them, rearrange them, and see your form take shape instantly.
> 
> **Cons**: Certain field types like Input Tables, Matrixes, or Widgets don’t support pre-population across forms. This makes it hard to pass structured data from one form to another seamlessly.
> 
> Over all, I use JotForm on a daily bases. It is extremely helpful in all areas of my work and has become a very important tool.

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## Links

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