--- description: Learn more about Agilence Analytics pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Agilence Analytics Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Business Intelligence Software](/directory/23/business-intelligence/software) > [Agilence Analytics](/software/158088/20-20-data-analytics) # Agilence Analytics Canonical: https://www.capterra.ca/software/158088/20-20-data-analytics > Agilence provides AI-powered loss prevention analytics that help retailers and restaurants reduce shrink, boost margins, and optimize o > > Verdict: Rated **4.8/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Agilence Analytics? Agilence serves multi-location retailers, grocers, restaurants, and hospitality brands that need AI-powered loss prevention, shrink reduction, and operational insight across stores and digital channel ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 5 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 5.0/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Agilence - **Founded**: 2006 ## Commercial Context - **Starting Price**: US$1.00 - **Pricing model**: Per User - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Albania, Andorra, Anguilla, Antigua and Barbuda, Aruba, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia and Herzegovina, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Costa Rica, Croatia, Cuba and 69 more ## Features - API - Access Controls/Permissions - Ad hoc Query - Ad hoc Reporting - Alerts/Notifications - Collaboration Tools - Customizable Reports - Dashboard Creation - Dashboard Software - Data Connectors - Data Discovery Software - Data Management Software - Functions/Calculations - KPI Monitoring - Multiple Data Sources - Performance Metrics - Predictive Analytics Software - Publishing/Sharing - Query Builder - Reporting/Analytics - Search/Filter - Self-service Analytics - Trend Analysis - Visual Analytics - Widgets ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software ## Category - [Business Intelligence Software](https://www.capterra.ca/directory/23/business-intelligence/software) ## Related Categories - [Business Intelligence Software](https://www.capterra.ca/directory/23/business-intelligence/software) - [Predictive Analytics Software](https://www.capterra.ca/directory/30945/predictive-analytics/software) - [Data Visualization Software](https://www.capterra.ca/directory/30696/data-visualization/software) - [Data Analysis Software](https://www.capterra.ca/directory/31077/data-analysis/software) - [Dashboard Software](https://www.capterra.ca/directory/30839/dashboard/software) ## Alternatives 1. [Zoho Analytics](https://www.capterra.ca/software/129749/zoho-analytics) — 4.4/5 (360 reviews) 2. [Microsoft Power BI](https://www.capterra.ca/software/176586/power-bi) — 4.6/5 (1879 reviews) 3. [Google Analytics 360](https://www.capterra.ca/software/177042/google-analytics) — 4.7/5 (8091 reviews) 4. [Tableau](https://www.capterra.ca/software/77260/tableau) — 4.6/5 (2351 reviews) 5. [Google Cloud](https://www.capterra.ca/software/170983/google-cloud-platform) — 4.7/5 (2284 reviews) ## Reviews ### "Customer Success Team Like No Other" — 4.0/5 > **Jennifer** | *April 28, 2026* | Retail | Recommendation rating: 9.0/10 > > **Pros**: I've used Agilence for over five years and have seen consistant improvements and feature updates that have kept the platform current. It is user-friendly, but the standout is their Customer Success team; responsive, knowledgeable, and always willing to help with reporting and problem solving. > > **Cons**: One enhancement I would suggest is adding a live chat feature directly within the platform. It would be great while you are in it, trying to build something but run into a roadblock if you could instantly have someone there to problem solve with. > > Overall my team has had great success with the plaform, they use it daily and if they ever have issues, I know Agilences C.S team will support\! ----- ### "10+ Years of Agilence Experience: Driving Actionable, Data-Driven Results" — 5.0/5 > **Donna** | *April 27, 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: The visibility, flexibility, and depth of analysis that Agilence provides are its greatest strengths. It enables us to analyze large volumes of transactional data across multiple organizations. My team uses Agilence daily to quickly identify actionable anomalies, allowing us to make timely, data-informed decisions. The dashboard reporting and alert functionality make it easy to turn complex data into practical, usable insights for the team. Additionally, the ability to customize reports, alerts, and workflows has made it a strong fit across multiple departments within the organization. > > **Cons**: There can be a learning curve—especially when building more advanced reports or onboarding new users—and certain areas of data management and report creation could be further streamlined. However, once users become familiar with the system, it becomes much more intuitive and efficient to use. > > Overall, my experience with Agilence over the past 10+ years has been very positive. It has delivered strong value to our Risk Analytics team by enabling more effective risk detection, improved data management, and greater focus on high-impact areas. Agilence has helped us shift from a reactive to a more proactive approach. The Agilence Customer Support team is consistently responsive, knowledgeable, and helpful. Agilence remains a reliable and impactful solution that plays an important role in our day-to-day operations, not only for the Risk Analytics team but also for other departments across the operating companies we support. ----- ### "Helping Me Work Smarter, Not Harder" — 5.0/5 > **Shana** | *April 28, 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: What I like most about Agilence Analytics is the great customer support—whenever I have questions or run into issues, the support team is responsive, knowledgeable, and helpful in getting things resolved quickly. > > **Cons**: Sometimes the system can feel slow when running larger or more complex queries, which can delay investigations. > > Agilence Analytics has helped me identify fraud and shrink more effectively, gives me access to detailed transaction-level data, allows me to build customized queries for targeted investigations, and supports me in taking a more proactive approach to loss prevention. ----- ### "Reliable Tool for Transaction Monitoring and Loss Prevention" — 5.0/5 > **Travis Lee** | *April 28, 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Agilence is very effective at identifying both internal and external theft. It highlights exceptions rather than forcing you to dig through raw data, saving time and making it easier to focus on what matters. The ability to drill down from a company level to a single transaction is valuable, especially across a large number of locations. Tracking cash losses is one of the biggest benefits I have seen with Agilence. The analytics are strong and easy to use, even for non-technical users. It also scales well, which was important to us given our over 180 locations. Customer support has been consistent and helpful. > > **Cons**: There is a learning curve at the beginning, especially for new users unfamiliar with exception-based reporting. It takes some time to fully understand how to use the system, but once you do, it becomes much more effective. > > Overall, Agilence has been a reliable tool for identifying theft, monitoring transactions, and improving visibility across all locations. It allows us to quickly identify issues, track patterns, and take action with confidence. The system helps us stay proactive rather than reactive, which directly reduces losses. ----- ### "Great tool, great people" — 5.0/5 > **Vincent** | *April 30, 2026* | Retail | Recommendation rating: 8.0/10 > > **Pros**: It enables loss prevention analysts to easily and quickly develop reports and alerts, but it can also be used by store managers > > **Cons**: We operate in markets across Europe, with multiple spoken languages. As of April 2026, Agilence is not yet ready for every user to use the application in their native language. > > I''ve been fortunate to work with people across different functions within Agilence (i.e. Implementation, Training, Customer Success) and found them all to be well informed, extremely helpful, and proactive. They are all focused on making the product better and are happy to take suggestions for further development. ## Links - [View on Capterra](https://www.capterra.ca/software/158088/20-20-data-analytics) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data