Synerise

Who Uses Synerise?

C-level execs from mid to large companies. Retail/eCommerce, fashion, telco, and financial sectors. Pioneers from digitally mature organizations as well as followers, still building digital maturity.

What Is Synerise?

Synerise is using Artificial Intelligence to completely change the modern approach to data management. The well-developed ecosystem provides the power to collect information about end customers from multiple sources, analyze that data, and reach conclusions about how to optimize business processes: all in real-time.

Synerise offers its own unique, lightning-quick database, ready business solutions based on machine learning and an open platform, that can adapt to every customer need.

Synerise Details

Synerise

http://synerise.com/

Founded 2013

Hyper Personalization
Marketing
BI and Analytics
Workflow Automation
Loyalty Platform
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Synerise pricing overview

Synerise has a free version and offers a free trial.

Pricing Details

Synerise offers a variety of flexible pricing models that accommodate the growth dynamics of each client’s business. The costs are based on the number of interactions, or Data Points (DPs) of the client’s systems with the platform. Each Data Point represents an event registered by the platform e.g. a page visit, a recommendation shown, a pop-up, a transaction, emails sent, web-pushes etc. Synerise offers three pricing and billing models: Pay-As-You-Go: based on consumption measured by DPs in any corresponding period (a month/quarter) Revenue-Sharing: the fee is a percentage-based honorarium and linked to the uplift in revenue resulting from the deployment of the platform features and functionalities. Flat Fee: for enterprise clients who opt for a “fully-fledged“, on-premise, or private cloud installation. Please Contact Synerise for more information.

Free Version

Yes

Free Trial

Yes

Synerise deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based

Training Software

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

Synerise Features

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts / Escalation
  • Campaign Management Software
  • Chat/Messaging
  • Chatbot Software
  • Collaboration Tools
  • Communication Management
  • Content Management System (CMS) Software
  • Customer Segmentation
  • Customizable Branding
  • Data Capture and Transfer
  • Data Extraction Software
  • Data Import/Export
  • Data Storage Management
  • Data Visualization Software
  • Document Management Software
  • Drag & Drop
  • Engagement Analytics
  • For Healthcare
  • For Sales Teams/Organizations
  • For eCommerce
  • Machine Learning Software
  • Mobile App
  • Monitoring
  • Multi-Language
  • Multiple Data Sources
  • Natural Language Processing
  • Natural Language Search
  • Performance Management
  • Performance Metrics
  • Predictive Analytics Software
  • Process/Workflow Automation
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Search/Filter
  • Sentiment Analysis
  • Speech Recognition Software
  • Tagging
  • Third Party Integrations
  • Trend Analysis
  • Virtual Personal Assistant (VPA)
  • Visual Analytics
  • Workflow Management Software

View full list of Artificial Intelligence Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Benchmarking
  • Charting
  • Collaboration Tools
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Dashboard Software
  • Data Connectors
  • Data Extraction Software
  • Data Import/Export
  • Data Mapping
  • Data Synchronization
  • Data Transformation
  • Data Visualization Software
  • Drag & Drop
  • Forecasting
  • Key Performance Indicators
  • Metadata Management
  • Monitoring
  • Multiple Data Sources
  • Performance Management
  • Performance Metrics
  • Predictive Analytics Software
  • Profitability Analysis
  • Publishing / Sharing
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Trend Analysis
  • Scorecards
  • Search/Filter
  • Self Service Data Preparation
  • Strategic Planning Software
  • Third Party Integrations
  • Trend / Problem Indicators
  • Trend Analysis
  • Visual Analytics

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  • Real Time Data
  • Real Time Notifications
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  • Social Promotion
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Third Party Integrations

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  • Experience Management
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Synerise Reviews

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Overall rating

5/5
From 1 user review

Average score

Ease of Use 5
Customer Service Software 5
Features 5
Value for Money 5

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Krzysztof P.
Deputy Director of Omnichannel Department
Banking, 5,001-10,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2020-09-28

"Synerise - this Customer Data Platform that gives unlimited possibilities for future !"

Comments: Synerise puts a lot of effort to build Customer Data Platform with advanced features and best UI/UX experience for users and marketers. Enterprices can define advanced rules and groups with required access rights. Dynamic content campaigns may be subject to an approval process prior to implementation. Whole solution allows people to work on the same tool, and allows you to control and manage campaigns for even large companies.

Pros: Synerise platform has features which are avaliable in many separate marketing cloud solutions.
Easy to build customer identification and integration with current data in other systems is most of the powerfull solutions I know. In Synerise I can build effective omnichannel real-time analytics, custom dashboards, real time campaigns for every possible channel and media, use A/B/X testing to choose best communication. Every collected data can be stored in Terrarium data storage very effectively, thanks to this you can use at low costs large volumes of data.

Cons: Every product can be improved and has some inconveniences. However, it is very important to listen to customer feedback and quickly fix malfunctions and improve good solutions. Synerise team is always close to every customers to improve product.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2020-09-28
Read all 1 review

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