--- description: Learn more about JustCall pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: JustCall Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [JustCall](/software/157853/justcall) # JustCall Canonical: https://www.capterra.ca/software/157853/justcall Page: 1 / 10\ Next: [Next page](https://www.capterra.ca/software/157853/justcall?page=2) > Stay responsive across voice, SMS, email, and WhatsApp with AI agents, automation, and 100+ integrations that help you close more deals > > Verdict: Rated **4.1/5** by 223 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses JustCall? Small and mid sized businesses to large enterprises. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 223 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.1/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: SaaS Labs - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$29.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Fair usage policy Calling - Includes outbound mobile and landline calls within your selected region, and inbound calls on routes under $0.02/min. - Excludes toll-free, premium-rate, shared service numbers, international calls, call forwards, and Sales Dialer traffic. SMS - Includes messages to numbers in your selected region. - Excludes SMS sent via workflows, bulk campaigns, and CRM automations. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, France, Germany, India, Ireland, Singapore, Spain, United Kingdom, United States ## Features - 2-Way Messaging - Activity Dashboard - Auto-Dialer - Automated Attendant - Automated Routing - Automatic Call Distribution - Automatic Transcription - CRM Software - Call Center Management - Call Logging - Call Reporting - Call Routing - Call Scripting - Call Tracking Software - Call Transfer - Caller ID - Campaign Management Software - Conferencing - Contact Management Software - Conversation Intelligence - Customizable Reports - Customizable Templates - Dashboard Software - Data Security - Feedback Management - File Sharing Software - List Management - Mass Texting - Message Personalization - Mobile Access - Multi-Channel Communication - Multi-Channel Data Collection - Multi-User Collaboration - PBX - Performance Management - Power Dialer - Predictive Dialer Software - Queue Management - Real-Time Chat - Recording - Reporting/Analytics - SIP Trunking - SMS Messaging - Scheduled Messaging - Survey Builder - Survey/Poll Management - Template Management - Two-Way Audio & Video - VoIP Software - Voice Mail ... and 26 more features ## Integrations (75 total) - ActiveCampaign - Agile CRM - Apollo.io - Appy Pie - Appy Pie Design - Bigin by Zoho CRM - Bitrix24 - Bloobirds - Bullhorn ATS & CRM - Capsule - Clay - Close - Copper - Dataddo - Dropbox Backup ... and 60 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - 24/7 (Live rep) - Chat ## Category - [Call Centre Software](https://www.capterra.ca/directory/30007/call-center/software) ## Related Categories - [Telephony Software](https://www.capterra.ca/directory/30084/telephony/software) - [Business Phone Systems Software](https://www.capterra.ca/directory/31101/business-phone-systems/software) - [Call Centre Software](https://www.capterra.ca/directory/30007/call-center/software) - [SMS Survey Software](https://www.capterra.ca/directory/32937/sms-survey/software) - [IVR Software](https://www.capterra.ca/directory/30231/ivr/software) ## Alternatives 1. [Salesforce Sales Cloud](https://www.capterra.ca/software/61368/salesforce) — 4.4/5 (18768 reviews) 2. [LiveAgent](https://www.capterra.ca/software/102188/liveagent) — 4.7/5 (1753 reviews) 3. [Zendesk Suite](https://www.capterra.ca/software/164283/zendesk) — 4.4/5 (4072 reviews) 4. [LiveChat](https://www.capterra.ca/software/62194/livechat) — 4.6/5 (1715 reviews) 5. [Freshdesk](https://www.capterra.ca/software/124981/freshdesk) — 4.5/5 (3408 reviews) ## Reviews ### "Avoid Justcall" — 1.0/5 > **Ross** | *November 14, 2025* | Construction | Recommendation rating: 0.0/10 > > **Pros**: the application had a lot of features that are similar to competitors in their industry, These features worked for the most part > > **Cons**: Very aggressive sales process with lacking fulfillment team. They will try to pressure you with their legal team if something doesn't go your way > > We were long time customers of justcall and decided to upgrade our account. After upgrading, we realized it did not contain the features we were looking for. When we emailed them 1 day after signing, they sent a lengthy email threatening their legal team to get involved after rendering 0 services. Unethical company and clearly desperate for money, wouldn't trust them ever again and went with a competitor after this experience. ----- ### "A variety of features" — 4.0/5 > **Ina** | *July 17, 2024* | Financial Services Software | Recommendation rating: 8.0/10 > > **Pros**: I don't know how hard to customize features but the management has been working on update/customize features over the course and I think JustCall has provided suitable features that our organization needs. I think the integration with our existing program has been smooth, too. We use Hubspot and Google. > > **Cons**: Personally, I found the call back feature is really annoying. Even if a client receive assistance from us, because of the call-back, we keep getting calls which increase the overall volume we have to deal with. > > It's not perfect but good enough to handle our daily operation. ----- ### "JustCall Review" — 4.0/5 > **Andres** | *July 16, 2024* | Automotive | Recommendation rating: 8.0/10 > > **Pros**: I like the bulkSMS text blasting feature and the auto dialer > > **Cons**: From time to time, texts are not able to go out to certain numbers. It says "error unable to send SMS to landline" although it's a cellphone number ----- ### "Great Product" — 5.0/5 > **Thomas** | *May 20, 2024* | Automotive | Recommendation rating: 3.0/10 > > **Pros**: Functionality It's easy to use and very easy to onboard. > > **Cons**: Nothing negative so far, Very impressed with the staff and service ----- ### "Easy To Use For High Volumes" — 4.0/5 > **Joanne** | *April 18, 2024* | Consumer Services | Recommendation rating: 7.0/10 > > **Pros**: Quick customer support, easy to use and the integrations works well that we use it with. > > **Cons**: When creating a new message to a client it is not as easy as other platforms to see the message history. It is less efficient for us in this regard. ----- Page: 1 / 10\ Next: [Next page](https://www.capterra.ca/software/157853/justcall?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/157853/justcall) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data