--- description: Learn more about Dialpad AI Meetings pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Dialpad AI Meetings Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Web Conferencing Software](/directory/30075/web-conferencing/software) > [Dialpad AI Meetings](/software/157843/uberconference) # Dialpad AI Meetings Canonical: https://www.capterra.ca/software/157843/uberconference Page: 1 / 25\ Next: [Next page](https://www.capterra.ca/software/157843/uberconference?page=2) > AI-native video meetings with real-time summaries and action items. > > Verdict: Rated **4.5/5** by 602 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Dialpad AI Meetings? Teams and enterprises that want AI-powered meetings, transcripts, summaries, and action items built in, unified with their broader communications platform. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 602 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Dialpad - **Location**: San Francisco, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$20.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Free Plan - up to 10 participants. Business Plan - $20/user/month (billed monthly) up to 100 participants or $15/user/month (billed annually) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish - **Available Countries**: Australia, Brazil, Canada, Germany, Japan, Mexico, United Kingdom, United States ## Features - Activity Dashboard - Call Monitoring - Call Recording Software - Call Reporting - Conferencing - Customizable Reports - Desktop/Browser Sharing - File Sharing Software - Host Controls - Mobile Access - Presentation Streaming - Real Time Screen Sharing - Real-Time Chat - Recording - Scheduling Software - Screen Sharing Software - Two Way Audio & Video - Video Conferencing Software ## Integrations (14 total) - Box - Dropbox - Evernote Teams - Gmail - Google Calendar - Google Drive - Google Workspace - HubSpot CRM - LinkedIn for Business - Microsoft 365 - Microsoft Outlook - Salesforce Platform - Slack - Twitter/X ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Web Conferencing Software](https://www.capterra.ca/directory/30075/web-conferencing/software) ## Related Categories - [Web Conferencing Software](https://www.capterra.ca/directory/30075/web-conferencing/software) - [Meeting Software](https://www.capterra.ca/directory/30802/meeting/software) - [Screen Sharing Software](https://www.capterra.ca/directory/31738/screen-sharing/software) - [VoIP Software](https://www.capterra.ca/directory/30940/voip/software) - [Video Conferencing Software](https://www.capterra.ca/directory/31895/video-conferencing/software) ## Alternatives 1. [Microsoft Teams](https://www.capterra.ca/software/168668/microsoft-teams) — 4.5/5 (11155 reviews) 2. [Zoom Workplace](https://www.capterra.ca/software/144037/zoom-video-conferencing) — 4.6/5 (14679 reviews) 3. [Google Meet](https://www.capterra.ca/software/176572/google-hangouts) — 4.5/5 (12173 reviews) 4. [GoTo Meeting](https://www.capterra.ca/software/163332/gotomeeting) — 4.4/5 (11531 reviews) 5. [Webex Suite](https://www.capterra.ca/software/733/webex) — 4.4/5 (7413 reviews) ## Reviews ### "Dialpad important part of my job" — 5.0/5 > **Luda** | *September 19, 2025* | Insurance Software | Recommendation rating: 10.0/10 > > **Pros**: Nice software to for connection with customers. Security on a high level. It's nice to be able have a phone call records what should transfer you to transcript, summarising, key word and investigation question. Good to be able record greeting and schedule your business hours and auto voice massage > > **Cons**: Sime time it has some issue with connection. When try to call you do not listen your customers and need restart Dialpad > > In general my experience with Dialpad is positive. I like it better than regular phone. There is a lot of option to help for better customer service ----- ### "Review from regular user" — 4.0/5 > **Olga** | *January 9, 2026* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: I liked the overall feel of the platform and user interface - it's easy to use and works reliably most of the time. > > **Cons**: Since the needed use consisted of multiple outbound leads calling, I wish it would offer more efficient predictive dialing. > > Overall, it's a reliable system, with limited downtime. It integrates well with other systems, such as Salesforce, and offers a comprehensive team chat option that beats other popular team chats. ----- ### "Worst Company we have ever dealt with. Do not purchase\!" — 1.0/5 > **Nick** | *February 6, 2026* | Information Technology & Services | Recommendation rating: 0.0/10 > > **Pros**: Nothing, technology was clunky and didn't work. Account management is a distaster. The call reporting was not good. There is a lag when you would make calls and customers would hang up. Cost us thousands of dollars in our outbound sales department. > > **Cons**: Their account management is horrible, we ended contract properly and they still can't figure out. We have been asking for a refund for 6+ months for fees they took out post cancellation. Do not do business with them. Nothing seems to get them to care. > > It may be the worst company I have dealt with. I have been managing business systems as an executive for 20+ years and I am not sure I have ever had as bad of an experience. The software did not work as designed, they kept claiming things would change. We ended our contract in writing, within terms, they continued to collect money post term. We emailed and escalated to the team and they acknowledged they messed up but they cannot figure out a way to reimburse us. I even escalated this to their \[sensitive content hidden\] who never responded to me nor acknowledged my email. I would 100% look elsewhere for your phone and Meeting needs. ----- ### "Awesome experience" — 5.0/5 > **Verified Reviewer** | *March 23, 2026* | Accounting Software | Recommendation rating: 10.0/10 > > **Pros**: The "Ghostwriter" (AI Recaps \& Summaries) This is consistently the \#1 favorite. Instead of scribbling notes, the AI (powered by DialpadGPT) creates a highly accurate summary of the meeting. Why it's great: It automatically extracts action items (e.g., "\[sensitive content hidden\] will send the proposal by Friday") and provides a searchable transcript. It saves about 10–15 minutes of admin work per meeting. > > **Cons**: The "Robotic" Transcription Errors While the AI is great, it isn’t perfect. The Issue: It can struggle with heavy accents, technical jargon, or people talking over each other. Review Tip: You might mention that you occasionally have to spend time "cleaning up" the automated summary because the AI misinterpreted a specific product name or industry term. > > The "Big Picture" Sentiment The best way to describe Dialpad is "AI-native." Unlike competitors who added AI as a plugin later, Dialpad feels like it was built around the transcript. The Vibe: It turns a meeting from a "point-in-time event" into a "searchable asset." Reliability: For voice, it’s top-tier. For heavy video/screen sharing, it’s a solid "B+." ----- ### "Very Impressed" — 5.0/5 > **Josh** | *April 17, 2026* | Transportation/Trucking/Railroad | Recommendation rating: 2.0/10 > > **Pros**: Automatic meeting summaries \& action items Instead of scrambling to take notes, the platform creates recaps and follow-up items automatically. That’s one of the biggest real-world productivity wins. Real-time transcription during meetings Live transcripts make it easier to follow conversations, especially in fast meetings, remote calls, or when reviewing details afterward. > > **Cons**: Automatic meeting summaries \& action items Instead of scrambling to take notes, the platform creates recaps and follow-up items automatically. That’s one of the biggest real-world productivity wins. Real-time transcription during meetings Live transcripts make it easier to follow conversations, especially in fast meetings, remote calls, or when reviewing details afterward. > > Overall, Dialpad AI Meetings seems like a strong productivity tool with real business value if used correctly. The biggest strengths are automated notes, meeting summaries, action items, and better visibility into conversations without needing managers in every call. ----- Page: 1 / 25\ Next: [Next page](https://www.capterra.ca/software/157843/uberconference?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/157843/uberconference) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data