--- description: Learn more about Dynamics 365 pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Dynamics 365 Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Billing and Invoicing Software](/directory/30015/billing-and-invoicing/software) > [Dynamics 365](/software/157279/dynamics-365) # Dynamics 365 Canonical: https://www.capterra.ca/software/157279/dynamics-365 Page: 1 / 234\ Next: [Next page](https://www.capterra.ca/software/157279/dynamics-365?page=2) > Dynamics 365 offers integrated business management solution that automates financial, customer relationship and supply chain processes. > > Verdict: Rated **4.4/5** by 5806 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Dynamics 365? Dynamics 365 is a software that acommodates households, individuals, and enterprises of all sizes. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 5806 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Starting Price**: US$50.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - Accounts Payable Software - Accounts Receivable Software - Bank Reconciliation - Billing & Invoicing - Campaign Management Software - Collaboration Tools - Commission Management - Consolidation/Roll-Up - Contact Database - Contact Management Software - Data Connectors - Data Visualization Software - Dispatch Management - Email Marketing Software - Employee Scheduling Software - Expense Tracking - Financial Analysis - Financial Management Software - Financial Reporting Software - For Call Centers - For Insurance Industry - For Real Estate - General Ledger - Income & Balance Sheet - Integrated Business Operations - Interaction Tracking - Invoice Management - Invoice Processing - KPI Monitoring - Knowledge Management Software - Labor Forecasting - Lead Generation Software - Mobile Access - Profit/Loss Statement - Project Management Software - Purchase Order Management - Reporting & Statistics - Reporting/Analytics - Requisition Management - Sales Pipeline Management - Scheduling Software - Search/Filter - Self Service Portal - Supplier Management - Support Ticket Management - Task Management Software - Time & Expense Tracking - Transaction Management - Work Order Management - Workflow Management Software ... and 33 more features ## Integrations (26 total) - ADP Workforce Now - Adobe Acrobat Sign - Ameyo - AskNicely - Campaign Monitor by Marigold - Docusign - Five9 - Gainsight CS - InsideView - Lattice Engines - LinkedIn for Business - Microsoft 365 - Microsoft Azure - Microsoft Excel - Microsoft Outlook ... and 11 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Billing and Invoicing Software](https://www.capterra.ca/directory/30015/billing-and-invoicing/software) ## Related Categories - [Billing and Invoicing Software](https://www.capterra.ca/directory/30015/billing-and-invoicing/software) - [Financial Reporting Software](https://www.capterra.ca/directory/30050/financial-reporting/software) - [Fund Accounting Software](https://www.capterra.ca/directory/30114/fund-accounting/software) - [Dashboard Software](https://www.capterra.ca/directory/30839/dashboard/software) - [Lead Generation Software](https://www.capterra.ca/directory/30963/lead-generation/software) ## Alternatives 1. [Salesforce Sales Cloud](https://www.capterra.ca/software/61368/salesforce) — 4.4/5 (18760 reviews) 2. [monday.com](https://www.capterra.ca/software/147657/monday-com) — 4.6/5 (5704 reviews) 3. [QuickBooks Online](https://www.capterra.ca/software/141374/quickbooks-online) — 4.3/5 (8358 reviews) 4. [Jobber](https://www.capterra.ca/software/127994/jobber) — 4.6/5 (1414 reviews) 5. [Odoo](https://www.capterra.ca/software/135618/odoo) — 4.2/5 (1288 reviews) ## Reviews ### "Great Product that I recommend" — 5.0/5 > **Ray** | *November 14, 2025* | Accounting Software | Recommendation rating: 8.0/10 > > **Pros**: Great product but can get expensive for the implementation. But would still recommend for your company as a erp system > > **Cons**: The cost is quite a bit for implementation so please keep that in mind and budget for it so there wont be any surprises > > Great product to be honest, many different modules. But very good user interface but can be costly for implementation. ----- ### "Dynamics 365 - Simple, user friendly, and get's the job done" — 5.0/5 > **Robert** | *June 10, 2025* | Marketing & Advertising | Recommendation rating: 7.0/10 > > **Pros**: Dynamics 365 is an excellent tool due to its simplicity and user-friendliness. The intuitive interface makes navigation easy, and the seamless integration of features enhances productivity. It’s perfect for businesses looking for an efficient, streamlined solution without a steep learning curve. > > **Cons**: The dashboard could use an upgrade for better user experience. The current layout makes it difficult to quickly access and display key metrics. Customization options are limited compared to competitors and it takes extra steps to view and analyze data, which can be frustrating for users who need to make quick, data-driven decisions. > > Overall, my experience with Dynamics 365 has been positive but it doesn’t have the WOW factor that other CRMs offer. While it gets the job done efficiently and provides solid functionality, the interface and features lack that extra level of innovation and polish seen in other platforms. It's reliable\! ----- ### "Dynamics 365 conversion" — 5.0/5 > **Alexis** | *February 2, 2025* | Warehousing | Recommendation rating: 9.0/10 > > **Pros**: Great ease of use, easy to learn and easy to convert from another software. So many ways to look information up. > > **Cons**: I can't say there was anything I didn't like about D365 > > The whole process of converting from an in-house software to Dynamics 365 was so seamless. Maybe a few minor glitches but the Support team were able to easily get around whatever it was that caused the glitch. They were a great team. ----- ### "Lots of features" — 5.0/5 > **Verified Reviewer** | *December 19, 2024* | Construction | Recommendation rating: 7.0/10 > > **Pros**: - Lot of modules Finances, CRM, ERP' Operation, etc - cloud solution - Microsoft environnement - AI features - Robust solutions > > **Cons**: Complex for new users - really expensive - Have to use Microsoft partner - Complexity for customizing - Limitation for offline access > > We using an as400 solution and we deploy Dynamics a great steps ----- ### "Good value but can be difficult to use" — 5.0/5 > **Abbas** | *November 24, 2025* | Real Estate | Recommendation rating: 7.0/10 > > **Pros**: Great productivity suite. Can capture almost any idea or or process through Dynamics 365. Would highly recommend to anyone > > **Cons**: Quite expensive, and the cost again increased this year. Can be hard to pick up if you're doing it for the first time. ----- Page: 1 / 234\ Next: [Next page](https://www.capterra.ca/software/157279/dynamics-365?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/157279/dynamics-365) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data