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What Is iGMS?
iGMS is the only vacation rental software that automates up to 90% of daily hosting tasks & management. Easily control all OTA accounts like Airbnb, Booking.com, and Vrbo from one multi-calendar. Grow direct bookings with our intuitive Website Builder. Automate your guest communication & cleaning management, accept payments, and monitor your financial performance with ease. Collaborate with your team & use rich direct integrations to grow your revenue. Try 14 days for free.
Who Uses iGMS?
Short-term rental managers, hosts, and companies with 3-500+ properties who want to simplify their daily operations, save time, and scale business with easy-to-use vacation rental management software.
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iGMS
Other great alternatives to iGMS
Reviews of iGMS
Alternatives Considered:
Great Features & Value
Comments: I had completely outsourced the management of by vacation rental to a national firm, but the results were horrible. iGMS helped me grow by over 50% AND add 3 new units with LESS effort than I had put in before I went with the national firm.
Pros:
Simple integration to both AirBNB & VRBO, templatized & ad hoc guest communication, and seamless notification to our cleaner.
Cons:
When I started with iGMS, it was AirGMS and only for AirBNB. They quickly added VRBO, so my 2 primary channels were covered. I'm looking forward to the direct booking and Booking.com features coming later in 2020.
iGMS Response
4 years ago
Hello Pat, Thank you for the time you took to review your experience with us in such detail. We really appreciate that. It is a great honor to hear that your business has grown bigger with us and that our onboarding, Unified Inbox and cleaning management tools have been of significant aid to you. As for the pricing, we are always glad to offer any help possible to support member of hosting community. And just remind you that Booking.com along with the direct booking engine are on their way to be released in Q2-3 2020. Looking forward to hearing from you! Best, iGMS Team
Alternatives Considered:
YOU NEED IGMS if you value your time AND guest experience!
Comments: Great tool, had it up and running in <24 hrs. When I initially ran into a problem, actually SPOKE TO A HUMAN, very rare and they had me fixed in 15 minutes. Did free trial, converted to Flex plan (which is perfect fit and affordable without sacrificing features) for the 5 months a year that property is rented.
Pros:
Channel Management (consolidated calendar) Communications Automation.
Cons:
Back arrow on multichannel calendar takes you home vs. back a layer. (User issue vs software)
iGMS Response
5 months ago
Hello Anna! Thank you for taking the time and providing us with feedback. We really appreciate it and are glad that you find our consolidated calendar, automated messages and Flex Pricing Plan options beneficial. We apologize for any inconvenience that you may have experienced with our Multi-calendar. We will definitely work on it. Your feedback will help us to make our platform more comfortable and user friendly. Thank you for choosing iGMS, and we appreciate your support. We're committed to continuously improving our software to meet the needs of our users. If you have any further feedback or suggestions, please don't hesitate to reach out to us!
iGMS review
Pros:
easy management , good and thorough support,
Cons:
widget is not super flexible , I would like to have more feature on it
iGMS Response
2 months ago
Hi Yury, Thank you for sharing your experience with iGMS on Capterra! We're glad to know that you find managing your properties with our software easy and our support thorough. We understand the importance of flexibility and customization, and we sincerely appreciate your feedback regarding our widget's features. We are continually striving to improve and are exploring ways to enhance widget flexibility and introduce more features to cater to your needs better. We're happy you chose us for our features and pricing and assure you that we are steadfast in our commitment to providing value and meeting your expectations. Please feel free to share any specific features you'd like to see, and we'll do our best to accommodate them. Thanks again for your thoughtful review! We're here to assist you with any further suggestions or support you might require. Best, iGMS Team
Performs the basics but much to be desired
Comments: Terrible customer support. Many critical bugs that are not fixed over the years. Overpriced software for the functionality and support provided. I do not recommend this company.
Pros:
Automated messaging, multi-property management, custom website
Cons:
Customer support is rude and unconcerned about reported bugs. They will argue over the bug being a problem of their concern and only after many email exchanges might state they will put it in their suggestion for improvement, even if it's a critical bug. Over the years not one of the reported bugs or critical feature suggestions provided has been implemented. Their development team is both incompetent and insufficiently staffed. I've received double bookings on multiple occasions which require a host cancellation.
iGMS Response
2 weeks ago
Hello Leland, Thank you for sharing your thoughts with us. We're genuinely sorry for the challenges you've faced with our customer support and the inconvenience caused by double bookings. Your feedback on our response to reported bugs and feature suggestions is invaluable. We recognize the significance of effective communication, especially when dealing with critical issues that impact your operations. Rest assured, we take your concerns seriously and are actively working on enhancing our services and processes. We understand that there's always room for improvement, and your insights guide us in making necessary enhancements. The issues you've raised will be thoroughly reviewed internally, and we are committed to finding solutions that better align with your expectations and needs. If you wish to discuss this matter further or if there's anything else we can assist you with, please feel free to reach out directly. Best, iGMS Team
Igms Review
Comments: Igms has become the most important management tool my company uses. Without it we would be lost!
Pros:
All features are easy to use, rarely any issues with the software- the IGMS customer support is absolutely amazing. The team is well educated and quick to troubleshoot.
Cons:
No cons! Everything is perfect I cannot say enough about this product.
iGMS Response
2 months ago
Hi Billee, Thank you for your splendid review on Capterra! We're thrilled to hear that you find iGMS easy to use and our support team helpful. It's heartwarming to know our platform is a valuable tool for your company! We're glad you chose us and are happy to have you in the iGMS family. We strive to continue to meet your expectations and are always here for any suggestions or queries you might have. Thanks again for your kind words! Warm Regards, iGMS Team
