--- description: Learn more about Eleo pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Eleo Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Donation Management Software](/directory/30548/donation-management/software) > [Eleo](/software/157005/eleo) # Eleo Canonical: https://www.capterra.ca/software/157005/eleo Page: 1 / 8\ Next: [Next page](https://www.capterra.ca/software/157005/eleo?page=2) > Increase your fundraising and strengthen your donor relationships with Eleo Donor Management. Live support and data migration included. > > Verdict: Rated **4.9/5** by 172 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Eleo? Increase your fundraising and strengthen your donor relationships with Eleo Donor Management. Award-winning live support and data migration included. Starts at $39 a month. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 172 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Community Software Solutions - **Location**: Princeton, US - **Founded**: 1991 ## Commercial Context - **Starting Price**: US$39.00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: Up to 2500 donor records: $39/month Up to 5000 donor records: $59/month Up to 10000 donor records: $99/month Up to 12500 donor records: $139/month Up to 15000 donor records: $159/month Up to 20000 donor records: $199/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Accounting Software - Alumni Management Software - CRM Software - Campaign Management Software - Communication Management - Contact Management Software - Donor Management - Event Management Software - Fundraising Management - Grant Management Software - Member Database - Mobile Giving - Online Giving - Payment Processing Software - Pledge Management - Receipt Management - Recurring Giving - Reminders - Reporting & Statistics - Volunteer Management Software ## Integrations (9 total) - Constant Contact - Google Calendar - Google Maps - Mailchimp - Meta for Business - Microsoft Excel - PayPal Enterprise Payments - QuickBooks Online - Stripe ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Donation Management Software](https://www.capterra.ca/directory/30548/donation-management/software) ## Related Categories - [Donation Management Software](https://www.capterra.ca/directory/30548/donation-management/software) - [Fundraising Software](https://www.capterra.ca/directory/20047/fundraising/software) - [Nonprofit CRM Software](https://www.capterra.ca/directory/31515/nonprofit-crm/software) - [Grant Management Software](https://www.capterra.ca/directory/30567/grant-management/software) - [Nonprofit Software](https://www.capterra.ca/directory/30805/nonprofit/software) ## Alternatives 1. [DonorPerfect](https://www.capterra.ca/software/2698/donorperfect-fundraising-software) — 4.5/5 (1471 reviews) 2. [Bloomerang](https://www.capterra.ca/software/131207/bloomerang) — 4.7/5 (1287 reviews) 3. [Donorbox](https://www.capterra.ca/software/156860/donorbox) — 4.8/5 (625 reviews) 4. [DonorSnap](https://www.capterra.ca/software/97513/donorsnap) — 4.6/5 (414 reviews) 5. [Neon CRM](https://www.capterra.ca/software/102088/neoncrm) — 4.3/5 (620 reviews) ## Reviews ### "Great For Our Nonprofit\!" — 5.0/5 > **Beau** | *December 6, 2024* | Mental Health Care | Recommendation rating: 8.0/10 > > **Pros**: The customer services is so nice and easy to work with. Night and day compared to our last CRM. > > **Cons**: Integrations can be challenging to execute. > > I used to have Neon as our CRM. Unfortunately their software updates began counterproductive and the cost too high. Unfortunately, Neon required using their payment processing and their software updates seemed to be targeted for mid to large size nonprofits. ----- ### "Step Up with Eleo" — 5.0/5 > **Libby** | *November 6, 2024* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: ELEO provides a ton of functionality and organization at an incredibly reasonable price for small to medium nonprofits. Their onboarding process to import all data was very comprehensive and there are many ways to customize the platform to make it easier to access and grow donor support. The best part is the email support - my specific queries have always received detailed instructions from the ELEO support team within hours. > > **Cons**: Would love to be able to run a report on Monthly donors or be able to add our logo to templates. > > Really helped our small non-profit “step up” from excel reports to a database environment. Easy to run letters, year end tax statements and top donor reports. ----- ### "Eleo is very helpful to me" — 5.0/5 > **Georgia** | *December 4, 2024* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: The Eleo support people are very eager to answer any questions that I ask them. If the first person I talk to does not know the answer, then they will get someone who does know the answer to talk to me. They have worked very well with me. They explain things clearly and take me through the steps I need to know. > > **Cons**: I wish Eleo would have a "print" button on the screen of transferred gifts to QuickBooks. That would be nice, saving me time. > > The Eleo support people are very eager to answer any questions that I ask them. If the first person I talk to does not know the answer, then they will get someone who does know the answer to talk to me. They have worked very well with me. They explain things clearly and take me through the steps I need to know. ----- ### "Eleo is the best database, and at a very affordable price\!" — 5.0/5 > **Rifka** | *April 6, 2026* | Civic & Social Organization | Recommendation rating: 10.0/10 > > **Pros**: We have used Eleo for years for our international nonprofit organization. The customer support has been fantastic. Now that the 2.0 version has launched, all the new features have strengthened our donor relations and ability to collect important data. And all at a very affordable cost so we can direct our income to supporting humanitarian projects. > > **Cons**: There are absolutely no complaints about Eleo. We are loyal customers. Over the years whenever there are questions, I received a personal response to help me. > > I am not a "technical person" and the customer support at Eleo has been invaluable in my being able to comfortably use all the features available. ----- ### "Hard to beat Eleo" — 5.0/5 > **Melissa** | *October 2, 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Eleo is hands down the best priced CRM and offers most of what the other CRMs offer at a quarter of the price. Integrating with our payment processor and website have been key. Being able to customize fields to collect specific information allows for great donor management. There is a great capacity for making reports customizable and being able to filter just the right information for your needs. The above and beyond customer service is extremely helpful and prompt. > > **Cons**: In the past I have had issues with forms not functioning during high traffic times like of \#GivingTuesday and have chosen to use another provider for this day. In fairness this was several years ago and we have not tried a high traffic day since. From time to time I have researched other CRM's as we grow because a member portal could be useful for our organization and is not offered in Eleo, but it is always just a headache and I discovered that other companies don't really offer anything more than Eleo and are a lot more money per month. > > Eleo has been a great tool for our organization for over 5 years now. We are a small nonprofit with 3 employees raising around half a million per year. I use other tools in conjunction like excel, and InDesign which is really easy to do by downloading csv's from Eleo. I have always been very satisfied with the customer service, finding them both helpful, pleasant, and prompt. ----- Page: 1 / 8\ Next: [Next page](https://www.capterra.ca/software/157005/eleo?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/157005/eleo) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data