What Is Thryv?
Meet Thryv, the end-to-end client experience platform built for small businesses. Thryv integrates essential business functions like estimates and invoicing, appointment scheduling, payment processing, text and email campaigns, managing customer lists, social media, and more.
Who Uses Thryv?
Being a small business owner can be overwhelming. At Thryv, we created simple software to help them get organized, communicate with their customers, and get paid, so they can get back in control.
Where can Thryv be deployed?
Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
About the vendor
- Thryv
- Located in Dallas, U.S.
- Founded in 1892
- Phone Support
- 24/7 (Live rep)
- Chat
Countries available
Australia, Barbados, Cayman Islands, United States
Languages
English, Spanish
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About the vendor
- Thryv
- Located in Dallas, U.S.
- Founded in 1892
- Phone Support
- 24/7 (Live rep)
- Chat
Countries available
Australia, Barbados, Cayman Islands, United States
Languages
English, Spanish
Thryv videos and images
Compare Thryv pricing with similar products
Features of Thryv
Alternatives to Thryv
Reviews of Thryv
John S.
Crafting your message
Comments: I really have had a great experience. [SENSITIVE CONTENT HIDDEN] has been so helpful and he gets back to me quickly. It's a good feeling to have someone like this to help me.
Pros:
I love the central location for everything, and I mean EVERYTHING! Before Thryv, I spent so much time and money on different solutions for different business needs. Thryv keeps it all in one place, and the coaching along the way is really helpful.
Cons:
Well, it isn't a con, but there is a lot to learn at first. I would say that there are so many options, it can seem overwhelming at first. But stick with your account manager and the specialists, and you will be fine.
Thryv Response
2 years ago
Hey John. Thanks for the review. We appreciate your thoughts and are so excited you've been enjoying Thryv! Please let us know how we can ever assist you. Whether that's a simple question or something more in detail. We're here to help! Thanks again! -Chandlor
Gina M.
Alternatives Considered:
RWFE Thryver
Comments: My overall experience with Thryv has been great we just got a new account rep and he is wonderful however the gentleman who sold us the software was very good as well we like them both.
Pros:
The ease inability to get contracts signed and hold the date fees paid without using US mail. Being able to share the calendar with colleagues. And the communication between us in the client is one thread of messaging which makes it easy to not lose information.
Cons:
It would be good to be able to send information from a portal to multiple parties. In our instance often times were talking to a bride and the groom or the bride and her parents who typically pay for the wedding event and services. Right now I have to set up two separate accounts.
Thryv Response
2 weeks ago
Hi Gina, thank you for your review! We are excited that your experience with Thryv has been going great. Excited to see that communicating has become easier. Also, your suggestion is a great idea, I will send this to our team for them to look into! If you ever need assistance, please call our Free 24-Hour Thryv Support line at 844-998-4798. - Gabe
Laurie O.
REC Front Office Administration
Comments: We appreciate the overall experience with Thryv. The ease of being able to respond to reviews and clients that reach out to us through the HIPAA compliant email is very good. [SENSITIVE CONTENT], our customer support rep, is amazing!
Pros:
The ease of use and ease of customer support when needed. The ability to respond to reviews easily and speak with patients through HIPAA compliant email.
Cons:
Most of our leads are not leads. When leads are called most of them say they have no idea who we are and they never reached out to us. Seems like a waste of valuable time chasing down possible leads that are sent to us. I would say about 80 to 85% of the leads are not.
Thryv Response
last week
Hi Laurie, thank you for your review. We are glad to hear that you are enjoying Thryv. I would like to see if there is anything we can do about the leads you are getting. If you could, can you send me your account information to [email protected]? I will send this to our team for further assistance. - Gabe
Mark M.
MY go to platform for business manageent
Comments: Overall I am extremely happy with the Thryv software platform. It is, along with Outlook, the first application I go to in the morning. I walk my dog, make my coffee, turn on my computer, and then open Outlook and Thryv to start each day.
Pros:
The simplicity of the Thryve software makes this a no-brainer. The features and functionality have allowed me to eliminate many other tools. The integrations keep everything humming along without "broken" and complicated connections between varying tools from multiple vendors.
Cons:
The email marketing email automation is basic, I would improve the functionality and usability of the automated campaign features. Ideally, I'd like to see a visual representation (process flow) of an email campaign with logic steps (think Keap)
Thryv Response
last week
Mark, thank you for your review, we are blown away by how much Thryv has helped you consolidate and simplify your workflow. We also appreciate your feedback and will take it back to our team for review. If you ever need assistance, please call our free 24-Hour Thryv Support line at 844-998-4798. - Gabe
Verified Reviewer
Alternatives Considered:
Great for simple CRM needs
Comments: Thryv collects client's contact info, and with their webhooks, I can easily import them where I need them.
Pros:
I really like how we can capture potential clients info into the system and then start marketing to them.
Cons:
If you have a current client, say a parent, and that parent has more than one child that needs to be in the system, you can't automatically have the 2nd child and no entered into the system. Also, if you are having them register their children for services, it is VERY VERY confusing because the system is not set up well for multiple "Sub" Clients.
Thryv Response
last month
Hello, thank you for your review and feedback. We would like to see if there is a way to resolve this issue. If you could send me an email to, [email protected], and send me some more details, I can send it to our team for further assistance! - Gabe
