Donorbox

Donorbox has helped us exponentially grow our donor base and total contributions

Pros:

Donorbox’s wide range of payment options and its ability to accept nearly every currency in the world makes it a vital component of our organization’s fundraising as our donors and members are located around the world.

Cons:

Thanks to Donorbox’s continual addition of new features, the cons we noted when we were first selecting the platform have since disappeared.

Donorbox Cares

Comments: With Donobox, I am able to offer my givers lots of different options. Apple pay was a big thing that other places didn't offer. However, Donorbox rolled that out and solidified our relationship even more!

Pros:

I tried a lot of different software, websites, etc, but I always came back to Donorbox. Their ability to make Churches and Nonprofits a part of their company, and not a money grab is my absolute favorite. I fell in love with Donorbox because of their attention to detail to churches and nonprofits. And the very best thing? Churches and nonprofits are not the same for them. There are specific articles and tools for churches that differ from nonprofits-I know because I've been both. And it's not that products aren't available for one or the other, it's that the way everything is structured for each sector makes it really feel like Donorbox cares about who they serve. We are not customers at Donorbox, we are people, businesses, churches, whatever you are, Donorbox will recognize you as that. You are not a customer in their database, and I can't tell you how much I love that.

Cons:

I think understanding Donorbox coming from another software can be difficult. It was for me, but once you learn it, you actually enjoy all the customization and giving options. The fees aren't to bad either. I would say the only con for Donorbox is that it doesn't integrate with a lot of church software that I've looked into. But I don't even know if that's a problem because most church software has its own giving platform, so I can't really say it's a real con or not!

Donorbox: the best way to receive online donations

Comments: Truly a set it and forget it type of service, after initiall setup, we rarely have to mess with it at all. which frees up my time as the program manager to deal with more issues and not to have to worry about the electronic payments receive. Donorbox is the type of system that just works. We never have errors or issues with the service and we've been happily using it for several years. also it meshes well with most of the bigger CRM type services like salesforce, monkeypod.

Pros:

We love how easy to use donorbox is, once we got it setup it just always runs in the background and is always gathering data, which proves invaluable when we apply for grants, and when we try and expand our program. it allows us to very easily display all of our donation metrics. Also it truly is a set it and forget it type of service. We rarely have to perform any maintenance

Cons:

We wish that there was a way to export data and have it easily sync with systems that dont have a built in sync up with donorbox. Luckily most of the services we use have a built in option to link up with our donorbox. But for those that don't it can be a little difficult for someone who isn't very tech saavy to pull that data and import it into other databases

Donorbox Review

Pros:

Donorbox is great for a basic integration to seek donations.

Cons:

It is very basic and has not had many upgrades therefore it lacks the professional touch that many of the competitors offer.

Useful Tool, Could Use Some Improvement

Comments: Im glad i chose it and we will continue to use it but I hope they will continue to refine the important features. The extremely qualified customer service department is super helpful, and able to operate by email which is important to me as I am hard of hearing.

Pros:

Its very easy to establish and distribute a fundraiser, and the html codes are user friendly even to a novice. The customer support by email is superb.

Cons:

Many features are buried in menus, there are not enough customization options, the banking and payment aspect is a bit muddy.