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Emplifi Social Marketing Cloud logo

Emplifi Social Marketing Cloud

Emplifi Social Marketing Cloud Overview:

What Is Emplifi Social Marketing Cloud?

Emplifi Social Marketing Cloud provides a single, centralized solution for all your efforts to understand and drive customers’ engagement on social media. Emplifi’s industry-leading AI-powered tools, automation, and real-time insights improve the entire process of social media content creation and management. The results include faster conversions, instant brand discovery, and more effective performance tracking, so marketers like you can continually optimize your campaigns.

Who Uses Emplifi Social Marketing Cloud?

Optimal for enterprise and mid-sized companies looking for an end-to-end AI-powered social media management platform.

Where can Emplifi Social Marketing Cloud be deployed?

Cloud-based
On-premise
Emplifi Social Marketing Cloud Software - Emplifi Social Marketing Cloud Dashboard
Emplifi Social Marketing Cloud Software - Emplifi & TikTok for Business Dashboard
View 3 more

Overall rating

See all reviews
Based on 38 reviews
4.2 Show more details
Write a Review!

Reviews sentiment

Positive
84%
Neutral
11%
Negative
5%

Starting Price

US$200.00
Per User, Per Month

Free trial

About the vendor

  • Emplifi

Emplifi Social Marketing Cloud support

  • Phone Support
  • Chat

Countries available Show more details

Albania, Andorra, Argentina, Australia, Austria

Countries available

Countries where the product is available. Note: Customer support may not be accessible in that country.

  • Albania
  • Andorra
  • Argentina
  • Australia
  • Austria
  • Belarus
  • Belgium
  • Bosnia and Herzegovina
  • Brazil
  • Bulgaria
  • Canada
  • Chile
  • China
  • Colombia
  • Croatia
  • Cyprus
  • Czechia
  • Denmark
  • Ecuador
  • Estonia
  • Faroe Islands
  • Finland
  • France
  • Germany
  • Gibraltar
  • Greece
  • Greenland
  • Guernsey
  • Hong Kong SAR China
  • Hungary
  • Iceland
  • India
  • Indonesia
  • Ireland
  • Isle of Man
  • Italy
  • Japan
  • Jersey
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Malta
  • Mexico
  • Moldova
  • Monaco
  • Montenegro
  • Netherlands
  • New Zealand
  • North Macedonia
  • Norway
  • Peru
  • Philippines
  • Poland
  • Portugal
  • Qatar
  • Romania
  • Russia
  • San Marino
  • Saudi Arabia
  • Serbia
  • Singapore
  • Slovakia
  • Slovenia
  • South Africa
  • Spain
  • Sweden
  • Switzerland
  • Türkiye
  • Ukraine
  • United Arab Emirates
  • United Kingdom
  • United States
  • Vatican City
  • Åland Islands

Languages Show more details

English, French, German, Spanish

Features of Emplifi Social Marketing Cloud

  • AI/Machine Learning
  • Activity Dashboard
  • Audience Analytics
  • Audience Targeting
  • Automated Publishing
  • Brand Tracking
  • Campaign Analytics
  • Campaign Management Software
  • Collaboration Tools
  • Competitive Analysis
  • Competitor Monitoring
  • Content Delivery
  • Content Management System (CMS) Software
  • Conversion Tracking
  • Customer Engagement Software
  • Customer Segmentation
  • Customizable Reports
  • Dashboard Software
  • Data Visualization Software
  • Engagement Tracking
  • Influencer Discovery
  • Keyword Filtering
  • Multi-Account Management
  • Multi-Channel Data Collection
  • Negative Feedback Management
  • Performance Metrics
  • Post Scheduling
  • ROI Tracking
  • Ratings/Reviews
  • Real-Time Notifications
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management Software
  • Rights Management
  • Sentiment Analysis
  • Social Media Integration
  • Social Media Monitoring Software
  • Trend Analysis
  • Visual Analytics

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Capterra verified reviews for Emplifi Social Marketing Cloud

Tracey
Digital Media Consultant in New Zealand
Verified LinkedIn User
Consumer Services, 11–50 Employees
Used the Software for: 1-5 months

"Social Bakers are not a cheap product but the information you gain and insights are well worth it."

January 18, 2018
5.0 Show more details
Pros:
You won't be disappointed when you get your hands into Socialbakers Analytics Plus. The depth of information along with the simplicity of the way it can be presented will leave everyone satisfied.
Cons:
Possibly a little pricey but hopefully that means many more upgrades will be along to make it worth that bit more!
Reviewer Source Show more details

Emplifi Response

December 12, 2018

Hi Tracey, Thank you for your feedback, we¿re glad to hear that you are finding our product and resulting insights useful! On price: we're continually investing in improving and upgrading the service we provide, committed as we are to delivering quality. Our sales team is always available to discuss individually tailored and priced package options based on your business needs and goals. Best, Socialbakers Team

Stephen
Senior Digital Communications Spoecialist in UK
Chemicals, 10,000+ Employees
Used the Software for: 1+ year

"Really useful campaign insights tool"

March 8, 2022
4.0 Show more details
Pros:
The ability to break down your digital campaign performance across multiple platforms by tagging posts
Cons:
Lack of support of integration into Google Data Studio - the only available exports by default are PDFs and Powerpoints, which make it difficult to integrate into my Google Data Studio Reporting dashboard. There is an API available, but the support is not provided in choosing how to display the metrics.
Reviewer Source Show more details
Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 501–1,000 Employees
Used the Software for: 1-5 months

"Best tool for all social media platforms"

August 23, 2019
3.0 Show more details
Overall it was nice experience as my client was very happy with the quality of insights which I garned from Social bakers. Though I used it 3-4 times but really like its quality though live data cannot be tracked which is negative feature in it
Pros:
Though i used it 3 times but i like its way of extracting data and its data effectiveness is also better than other tools, It is easy to use and its visualization part is also good. Data efficiency is also better and through it we can extract meaningful insights which helped my client and he really loved the overall report
Cons:
Pricing is high and one thing is that for one client we can only purchase one account, so for every client, we have to purchase another account unlike other platforms which give multiple or unlimited accounts creation
Reviewer Source Show more details

Emplifi Response

September 13, 2019

Yes, data is our bag; it's the essence of all we do. As alluded, accurate, reliable analysis of your clients' marketing performance provides the ability to prove ROI. It certainly sounds like you and your clients are on the same page where it comes to Ads spending and budget priorities. Please do not hesitate to contact your account manager on configuring user permissions and roles. They can help with enabling secure access and closed views across multiple clients; also, they have news on Settings functionality to come. All the best from Monica, Liborio & Simon Socialbakers

Hans
Social Media Coordinator in New Zealand
Telecommunications, 5,001–10,000 Employees
Used the Software for: 1+ year

"A BIIIIIIIG KUDOS TO THE TEAM!"

September 9, 2020
5.0 Show more details
Socialbakers makes life easier -- it is social media without all the noise.
Pros:
The ease of usage -- simplicity and efficiency combined. It is what you want it to be -- you can customise it according to your needs be it simple daily reporting or down to the nitty-gritty of complex reporting! The support team is one of the AWESOMEST! Superb! They are fast, friendly, and will resolve any issues and answer any questions you have with the platform.
Cons:
Nothing too major -- just wanting to add more QoL stuff like notification alerts, etc.
Reviewer Source Show more details
Jake
Community & Engagement Specialist in Australia
Leisure, Travel & Tourism, 11–50 Employees
Used the Software for: 2+ years

"Exceptional reporting with superb account management."

September 8, 2020
4.0 Show more details
Being a long-term client (4+ years), Socialbakers is one of our long-standing SaaS relationships, and is testament to the superb account management, addition of new features and overall UI.
Pros:
Socialbakers makes it easy to customise reports from multiple social media channels. With our nuances in reporting required, we often go beyond the user interface and extract raw data in spreadsheets. This is simple and easy to do in Socialbakers.
Cons:
The publishing feature, as the API doesn't allow for the extent of features available when scheduling content natively in each platform. This is a limitation from Facebook, however.
Reviewer Source Show more details
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