17 years helping Canadian businesses
choose better software
What Is RezExpert?
With over 29 years of specialized experience in the Campground, RV, and Holiday Park sectors, RezExpert is dedicated to helping you achieve your business objectives. Our advanced online booking and reservation management systems are designed to optimize your operations, saving you valuable time while boosting your revenue. We offer tailored solutions that cater to businesses of all sizes within the accommodation industry. At RezExpert, we are committed to understanding your unique needs and delivering exceptional service to ensure your business performs at its highest potential.
Who Uses RezExpert?
RezExpert caters to a diverse range of markets, including: Campgrounds and RV Parks Houseboats and Marinas Hotels and Motels Indigenous Permits Kennels and Catteries Markets Backpacker Hostels
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RezExpert
Reviews of RezExpert
Best Software out there
Comments: Fast efficient affordable software has really helped grow our business salespeople fantastic support has never been easier It became a no brainer the switching to RezExpert has been the right choice for us
Pros:
The pricing tech support is outstanding there is so many features that has improved our operation
Cons:
Only con I could think of is there is no cons
Great Team
Comments: We love using Rez Expert and have been using the system for many years now and will continue in the next coming years. The system is designed to be understandable and easy to use for making reservation and general duties for staff. Has great management systems, and the support is extremely great.
Pros:
Rez Expert is a very easy system to use, and a staff find it easy to understand and operate with reservations. There are great functions available to make your reservations easy to book and make any changes that are required. It is fantastic how you can intergrade with other third parties to connect into the system for more reservations. We love the support that you receive when it is needed from the team at Rez Expert.
Cons:
Group bookings are great. It would make it easier if you could allocate the name of the guest for each booking on the group page. Where you first start making booking 1, 2 etc, as you enter the amount of people and site number. This needs to have the caravan or motorhome etc option to select. Another words it would be great to be able to gather all information with each guest on this page before submitting. As you have to find which person is on what site for the caravan length etc and then with the group leader you have to search their name to put in the booking 1 with there booking. It would cut out time with the booking as it is timely over the phone when making the reservation.
Digital Rez International Response
last year
Thank you Jeanell for the review please reach out to our support team about the group bookings maybe a different interface might do the trick for you
My Review
Comments: Things could be easier with less steps, but tech support is amazing.[SENSITIVE CONTENT] are always friendly and helpful.
Pros:
I like how helpful help desk is and that any suggestions I have offered they summit to the proper people.
Cons:
I would like to be able to send mass emails to all registered guests through the system.
Digital Rez International Response
2 years ago
Thank you Michelle for your honest review I have notified our tech team with your comments to see if we can stream line some of the processes
RezExpert is a great hospitality management solution for hotels,
Comments: Overall, RezExpert is a great hospitality management solution for businesses in the hospitality industry. It provides powerful tools for managing reservations, payments and staff and comes with great customer service.
Pros:
I like the powerful tools it provides for managing all aspects of the running a hospitality business. With its wide range of features, it makes it really easy to manage reservations, payments, staff members, and everything else associated with a successful hospitality business. The customer service and quick response times are also top notch.
Cons:
One thing I didn't like about it is the lack of customizability. It doesn't provide a lot of options for customizing the system according to our needs. That said, the features and tools it comes with are more than enough for most hotels, hostels and tour operators.
Digital Rez International Response
last year
Thank you for taking the time to leave an honest review
Alternatives Considered:
Reservation system that increases customer satisfaction
Comments: Great for travel operations, it reduces workload considerably.
Pros:
I absolutely love that RezExpert allows our customers to easily check availability, choose preferred dates and times, and receive instant confirmation. This convenience enhances the overall customer experience and increases customer satisfaction.
Cons:
We have zero complaints about this very automated reservation system.
Digital Rez International Response
last year
Hi Zenia Thank you for your honest review it is appreciated as we work towards becoming the best choice of software solutions in the industry