Who Uses Plexus?

Service companies with the complexity that makes standard software irrelevant.

What Is Plexus?

If you have a simple business, this is not the software for you. But if your service business is complex, has unique structure, or multiple lines of business, Plexus Software is your best choice. For 20+ years, many of our clients came from software not up to the challenge of making complicated businesses efficient and sustainable. If that sounds like your business, contact us to find out if we can do the same for you.

Plexus Details

Plexus Software

https://plexus.software/

Founded 1997

Plexus Software - 1
Plexus Software - 2
Plexus Software - Personalized Dashboards
Plexus Software - GPS clock in and more
Plexus Software - Your company at a glance
Plexus video
Play
Plexus Software - 1 - thumbnail
Plexus Software - 2 - thumbnail
Plexus Software - Personalized Dashboards - thumbnail
Plexus Software - GPS clock in and more - thumbnail
Plexus Software - Your company at a glance - thumbnail

Plexus pricing overview

See pricing plans

Plexus does not have a free version.


Starting Price

Not provided by vendor See pricing details

Free Version

No

Plexus deployment and support

Support

  • Email/Help Desk
  • Phone Support

Deployment

  • Cloud, SaaS, Web-based

Training Software

  • In Person
  • Live Online
  • Documentation

Plexus Features

  • API
  • Accounting Integration
  • Accounting Software
  • Activity Dashboard
  • Bank Reconciliation
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Bills of Material
  • CRM Software
  • Contract/License Management
  • Customer Database
  • Customizable Reports
  • Distribution Management
  • Document Management Software
  • Enterprise Asset Management
  • Expense Tracking
  • Financial Analysis
  • Financial Management Software
  • Forecasting
  • General Ledger
  • HR Management
  • Integrated Business Operations
  • Inventory Management Software
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Manufacturing Planning
  • Multi-Currency
  • Multi-Location
  • Order Management Software
  • Order Processing
  • Payroll Management
  • Project Management Software
  • Projections
  • Purchase Order Management
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Orders
  • Shipping Management
  • Stock Management
  • Supplier Management
  • Supply Chain Management Software
  • Task Management Software
  • Third Party Integrations
  • Time & Expense Tracking
  • Warehouse Management Software
  • Workflow Management Software

View full list of Enterprise Resource Planning Software

  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Billing & Invoicing
  • CRM Software
  • Calendar Management
  • Contact Database
  • Contract/License Management
  • Customer Database
  • Customer History
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dispatch Management
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Estimating
  • File Storage
  • GPS
  • Historical Reporting
  • Inventory Management Software
  • Inventory Tracking
  • Invoice Management
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Online Time Clock
  • Payment Collection in the Field
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Routing
  • Scheduling Software
  • Service History
  • Status Tracking
  • Task Scheduling
  • Third Party Integrations
  • Work Order Management
  • Workflow Management Software

View full list of Field Service Management Software

Plexus Alternatives

More Plexus alternatives

Plexus Reviews

Read all reviews

Overall rating

4.7/5

Average score

Ease of Use 4.4
Customer Service Software 4.8
Features 4.6
Value for Money 4.6

Review software

Share your experiences with other software buyers.

Write a Review!
Sari G.
  • Overall Rating
    5 /5
  • Ease of Use
    Unrated
  • Features & Functionality
    Unrated
  • Customer Support Software
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2018-05-15
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2018-05-15
Philip H.
CFO
Construction, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 2021-01-18

"I am a plexpert."

Comments: Having quotes centralized. Having the quotes be the orders and having the material usage and even pictures of the installed product all on the same order is really nice. So just having so much on one software is great. We havent even used introduced a lot of the features yet. Like we still havent started tracking payments in plexus.

Pros: I like that it is intended to be used for the whole company. Salesman, managers, installers. I like the dashboards . The to-do lists on the dashboards that you can put on peoples screens are great. I've noticed a lot LESS bugs in the last year or so. When we started it seemed like they were more common.

Cons: I still feel like there is room for improvement for the installers to use on their mobile devices. I also sometimes get frustrated on how connected everything is. Its a good thing but also a bad thing. Like sometimes you can't delete an order because there is an invoice and you cant delete the invoice because there is a ticket and you cant delete the ticket because there is a movement etc... you get the point. I understand why its connected but its still frustrating sometimes.

  • Reviewer Source 
  • Reviewed on 2021-01-18
Brandy E.
Office Administrator/Accounting
Construction, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 2021-01-25

"Plexus review for The Hayes Company - Brandy Eckert"

Pros: Everything is able to be done in one program, from time and material tracking, to invoicing and payroll.

Cons: The views get changed way to much and it affects my permissions. But that may be something that the company does itself and not plexus. I don't know.

Vendor Response

by Plexus Software on 2021-02-01

Thank you Brandy for your review! The reviews are set by each company. Feel free to reach out to Plexus Support if you need help with your views. Thanks again!

  • Reviewer Source 
  • Reviewed on 2021-01-25
Tucker B.
Fireplace Div Manager
Construction, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 2021-02-04

"Plexus Review"

Pros: The ability to track the information (inventory, hrs, job costs, etc)

Cons: Schedule:
-The scheduling module is VERY difficult and time consuming when changes need to be made.
-A geofence by zip codes would be FANTASTIC to have. Make scheduling easier and give us the ability to narrow down KCMO as NE/N/NW/E/SE.
General Usage:
-Complexity behind lets say - adding a "kit." If you forget to click the drop down for where a product should be attached to you have to go in, delete it, search it again, add it....
-The specificity that is needed to look up information. 816-456-7890 can not be found when you type in 816.456.7890 or 8164567890.
-Now that we are in the order numbers of 10000+ if you search by ascending/descending the order numbers are not in any order that makes sense.
-My techs often get kicked out of jobs, have issues clocking in or out
-Compatibility to Apple is an issue.
-Mobile site does not have the same functionality as desktop for simple items.

  • Reviewer Source 
  • Reviewed on 2021-02-04
Zac H.
VP SALES
Construction, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 2021-01-20

"Plexus helped a lot of our systems."

Comments: It was good. The software works well for us.

Pros: Tied together front end and back end operations. From pricing to job costing to invoicing.

Cons: It requires users to be fairly tech savy.

Vendor Response

by Plexus Software on 2021-02-01

Thank you Zac for your review! We are constantly working to make Plexus more user friendly. Your feedback helps with that. Thanks!

  • Reviewer Source 
  • Reviewed on 2021-01-20