---
description: Learn more about HoduCC pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: HoduCC Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [HoduCC](/software/156136/hoducc)

# HoduCC

Canonical: https://www.capterra.ca/software/156136/hoducc

Page: 1 / 5\
Next: [Next page](https://www.capterra.ca/software/156136/hoducc?page=2)

> HoduCC Contact Center Software offers a comprehensive range of powerful addon module designed to enhance your contact center operation.
> 
> Verdict: Rated **4.6/5** by 99 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses HoduCC?

HoduSoft is a leading Contact Center Software provider, serving hundreds of customers and helping organizations of every size of business.

Banks, Insurance, Finance, E-Commerce, BPO, MSP customers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 99 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 4.6/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: HoduSoft
- **Location**: Ahmedabad, India
- **Founded**: 2015

## Commercial Context

- **Starting Price**: US$10.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: HoduCC offers a free trial, after which the software is available on a per user per month basis.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (On-Premise), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: Arabic, Brazilian Portuguese, English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Activity Dashboard
- Agent Interface
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- CRM Software
- Call Center Management
- Call Logging
- Call Monitoring
- Call Recording Software
- Call Reporting
- Call Routing
- Call Scripting
- Call Transcription
- Call Transfer
- Caller ID
- Campaign Management Software
- Chatbot Software
- Computer Telephony Integration
- Contact Management Software
- Dashboard Software
- Event Triggered Actions
- File Transfer
- IVR
- Inbound Call Center
- Interaction Tracking
- List Management
- Outbound Call Center
- Power Dialer
- Predictive Dialer Software
- Quality Management Software
- Queue Management
- Recording
- Reporting & Statistics
- Reporting/Analytics

## Integrations (10 total)

- Bandwidth
- Bird
- Bitrix24
- Dynamics 365
- Freshdesk
- Pipedrive
- Salesforce Platform
- Twilio
- Zendesk Suite
- Zoho CRM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Call Centre Software](https://www.capterra.ca/directory/30007/call-center/software)

## Related Categories

- [Call Centre Software](https://www.capterra.ca/directory/30007/call-center/software)
- [Contact Center Software](https://www.capterra.ca/directory/32035/contact-center/software)
- [Call Recording Software](https://www.capterra.ca/directory/30533/call-recording/software)
- [Telemarketing Software](https://www.capterra.ca/directory/31034/telemarketing/software)
- [Auto Dialer Software](https://www.capterra.ca/directory/30999/auto-dialer/software)

## Alternatives

1. [Ringover](https://www.capterra.ca/software/169627/ringover) — 4.7/5 (890 reviews)
2. [DialedIn CCaaS](https://www.capterra.ca/software/29589/callcenternow) — 4.8/5 (335 reviews)
3. [Convoso](https://www.capterra.ca/software/76768/cloud-predictive-dialer) — 4.5/5 (395 reviews)
4. [Readymode](https://www.capterra.ca/software/136728/Readymode) — 4.6/5 (145 reviews)
5. [LiveAgent](https://www.capterra.ca/software/102188/liveagent) — 4.7/5 (1789 reviews)

## Reviews

### "HoduCC Review" — 5.0/5

> **Verified Reviewer** | *May 5, 2025* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: Easily configurable. Has a wide area of features that can be configure to fit any scenario, whether it be inbound support, outbound sales, or a combination of different teams with different functions.
> 
> **Cons**: The reporting is good but could be improved. There are lots of canned reports to fit your needs but the ability to customize reports is limited. That being said the canned reports cover the majority of the reporting needs.
> 
> Overall we have been very happy with the HoduCC product. It has provided all of our and our customer needs. It is a great cost effective solution.

-----

### "My Experience Using Hudu CC" — 4.0/5

> **IFECHUKWU JACINTA** | *September 7, 2026* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: What I like most about Hudu CC is how easy it makes handling calls. It is convenient for making and receiving calls, callbacks, and outbound calls, and it helps make communication with clients more organized and straightforward.
> 
> **Cons**: What I like least about HuduCC is that there are occasional network or call connection issues, which can sometimes interrupt a conversation with a client. Aside from this, I find the platform easy and convenient to use.
> 
> My overall experience has been how easy it is to use when following up with clients through callbacks. It makes it easier to reach clients and continue conversations when an issue requires further assistance or follow-up.

-----

### "Feature-Rich and Flexible Omnichannel Customer Experience Platform" — 5.0/5

> **Prince** | *September 25, 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: HoduCC provides a comprehensive contact centre platform with a good combination of voice, omnichannel communication, CRM integration, reporting and automation capabilities.
> 
> **Cons**: Initial configuration and integration may require a learning curve. There is a learning curve when implementing and configuring some of the more advanced features. Organisations deploying the platform may require appropriate technical expertise and onboarding, particularly when integrating it with existing telephony infrastructure, CRM systems and other enterprise applications.
> 
> Our overall experience with HoduCC has been positive. The platform provides a comprehensive set of contact centre and omnichannel communication features, with good flexibility for different business requirements. We particularly appreciate its combination of voice, digital channels, reporting, call management and automation capabilities.

-----

### "HoduCC UX Improvement" — 3.0/5

> **Verified Reviewer** | *September 7, 2026* | Information Technology & Services | Recommendation rating: 6.0/10
> 
> **Pros**: The platform serves it purpose, calls are clear enough and its nice that activities like follow-up calls can be scheduled.
> 
> **Cons**: The platform randomly logout users, users have to constantly refresh the browser tab to stay active. Also, the UX is not user friendly, most of the icons and tabs need to be taught to understand their functionality. The interface looks packed, even with the submenu on the left pane, there's still a lot of info to grasp in one view.
> 
> It serves it purpose but could use some UI/UX improvements and web session stability. There should be good structural categorisation of the menu's and tabs, the icons should have clear text describing its functions.

-----

### "Excellent technology back by available and knowledgable support" — 5.0/5

> **Neil** | *August 12, 2026* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: HoduCC is a feature rich, reliable omnichannel platform catering to a wide range of industry sectors. There's a strong focus on R\&D, with new features and continuous improvement on existing ones. Aggregating the various channels is seamless, and easy to both use and manage. The dedicated team at HoduCC offers exceptional support and service, and the genuine partnership we've been able to build with the Hodu team has been a real highlight.
> 
> **Cons**: No cons come to mind. As with any digital product, there are hurdles to overcome from time to time, but these are professionally managed in conjunction with the HoduCC team. There's a wide range of ready to use AI tools already, and I'm looking forward to seeing many of these developed out further, so HoduCC can lead the market here the way it does in so many other areas.
> 
> We've had a very positive experience with HoduCC, and I look forward to working with the team for years to come.

-----

Page: 1 / 5\
Next: [Next page](https://www.capterra.ca/software/156136/hoducc?page=2)

## Links

- [View on Capterra](https://www.capterra.ca/software/156136/hoducc)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/156136/HODUCC/> |
| en-AE | <https://www.capterra.ae/software/156136/hoducc> |
| en-AU | <https://www.capterra.com.au/software/156136/hoducc> |
| en-CA | <https://www.capterra.ca/software/156136/hoducc> |
| en-GB | <https://www.capterra.co.uk/software/156136/hoducc> |
| en-IE | <https://www.capterra.ie/software/156136/hoducc> |
| en-IL | <https://www.capterra.co.il/software/156136/hoducc> |
| en-IN | <https://www.capterra.in/software/156136/hoducc> |
| en-NZ | <https://www.capterra.co.nz/software/156136/hoducc> |
| en-SG | <https://www.capterra.com.sg/software/156136/hoducc> |
| en-ZA | <https://www.capterra.co.za/software/156136/hoducc> |
| es | <https://www.capterra.es/software/156136/hoducc> |
| es-AR | <https://www.capterra.com.ar/software/156136/hoducc> |
| es-CL | <https://www.capterra.cl/software/156136/hoducc> |
| es-CO | <https://www.capterra.co/software/156136/hoducc> |
| es-CR | <https://www.capterra.co.cr/software/156136/hoducc> |
| es-DO | <https://www.capterra.do/software/156136/hoducc> |
| es-EC | <https://www.capterra.ec/software/156136/hoducc> |
| es-MX | <https://www.capterra.mx/software/156136/hoducc> |
| es-PA | <https://www.capterra.com.pa/software/156136/hoducc> |
| es-PE | <https://www.capterra.pe/software/156136/hoducc> |
| fr | <https://www.capterra.fr/software/156136/hoducc> |
| fr-BE | <https://fr.capterra.be/software/156136/hoducc> |
| fr-CA | <https://fr.capterra.ca/software/156136/hoducc> |
| fr-LU | <https://www.capterra.lu/software/156136/hoducc> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ca","url":"https://www.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.ca/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"HoduCC","description":"Introducing our advanced AI enabled HoduCC Omnichannel contact center software, a comprehensive solution designed to streamline end-to-end communication for businesses. With its cutting-edge features and efficient utilization of customer data, our software ensures a seamless experience across all channels. Our contact center software is specifically built to cater to the needs of both sales and operations teams, providing them with the necessary tools to enhance productivity and customer satisfaction.\n\nHoduCC is enabled with AI Chatbot, AI Whatsapp bot, AI Voicebot, Speech Intelligence, Sentimental Analytics, AI Quality Analysis, AI with Email summarization.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/594bba83-604d-403b-8516-6758e1f00ea8.png","url":"https://www.capterra.ca/software/156136/hoducc","@id":"https://www.capterra.ca/software/156136/hoducc#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":99},"offers":{"price":"10","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Linux on premise, Android, Platform ios"},{"@id":"https://www.capterra.ca/software/156136/hoducc#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is HoduCC?","@type":"Question","acceptedAnswer":{"text":"Introducing our advanced AI enabled HoduCC Omnichannel contact center software, a comprehensive solution designed to streamline end-to-end communication for businesses. With its cutting-edge features and efficient utilization of customer data, our software ensures a seamless experience across all channels. Our contact center software is specifically built to cater to the needs of both sales and operations teams, providing them with the necessary tools to enhance productivity and customer satisfaction.HoduCC is enabled with AI Chatbot, AI Whatsapp bot, AI Voicebot, Speech Intelligence, Sentimental Analytics, AI Quality Analysis, AI with Email summarization.","@type":"Answer"}},{"name":"Who Uses HoduCC?","@type":"Question","acceptedAnswer":{"text":"HoduSoft is a leading Contact Center Software provider, serving hundreds of customers and helping organizations of every size of business.Banks, Insurance, Finance, E-Commerce, BPO, MSP customers.","@type":"Answer"}}]},{"@id":"https://www.capterra.ca/software/156136/hoducc#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/30007/call-center/software","@type":"ListItem"},{"name":"HoduCC","position":3,"item":"/software/156136/hoducc","@type":"ListItem"}]}]}
</script>