---
description: Learn more about HoduCC pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: HoduCC Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [HoduCC](/software/156136/hoducc)

# HoduCC

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> HoduCC Contact Center Software offers a comprehensive range of powerful addon module designed to enhance your contact center operatios.
> 
> Verdict: Rated **4.6/5** by 95 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses HoduCC?

HoduSoft is a leading Contact Center Software provider, serving hundreds of customers and helping organizations of every size of business.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 95 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 4.6/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: HoduSoft
- **Location**: Ahmedabad, India
- **Founded**: 2015

## Commercial Context

- **Starting Price**: US$10.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: HoduCC offers a free trial, after which the software is available on a per user per month basis.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (On-Premise)
- **Supported Languages**: Arabic, Brazilian Portuguese, English, French, Japanese, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more

## Features

- Agent Interface
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- CRM Software
- Call Center Management
- Call Logging
- Call Monitoring
- Call Recording Software
- Call Reporting
- Call Routing
- Call Scripting
- Call Transcription
- Call Transfer
- Caller ID
- Campaign Management Software
- Chatbot Software
- Computer Telephony Integration
- Contact Management Software
- Dashboard Software
- Event Triggered Actions
- File Transfer
- IVR
- Inbound Call Center
- Interaction Tracking
- List Management
- Outbound Call Center
- Power Dialer
- Predictive Dialer Software
- Quality Management Software
- Queue Management
- Recording
- Reporting/Analytics

## Integrations (6 total)

- Bird
- Freshdesk
- Salesforce Platform
- Twilio
- Zendesk Suite
- Zoho CRM

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Call Centre Software](https://www.capterra.ca/directory/30007/call-center/software)

## Related Categories

- [Call Centre Software](https://www.capterra.ca/directory/30007/call-center/software)
- [Contact Center Software](https://www.capterra.ca/directory/32035/contact-center/software)
- [Call Recording Software](https://www.capterra.ca/directory/30533/call-recording/software)
- [Telemarketing Software](https://www.capterra.ca/directory/31034/telemarketing/software)
- [Auto Dialer Software](https://www.capterra.ca/directory/30999/auto-dialer/software)

## Alternatives

1. [DialedIn CCaaS](https://www.capterra.ca/software/29589/callcenternow) — 4.8/5 (324 reviews)
2. [Ringover](https://www.capterra.ca/software/169627/ringover) — 4.7/5 (871 reviews)
3. [Convoso](https://www.capterra.ca/software/76768/cloud-predictive-dialer) — 4.5/5 (387 reviews)
4. [Readymode](https://www.capterra.ca/software/136728/Readymode) — 4.6/5 (142 reviews)
5. [LiveAgent](https://www.capterra.ca/software/102188/liveagent) — 4.7/5 (1782 reviews)

## Reviews

### "HoduCC Review" — 5.0/5

> **Verified Reviewer** | *May 5, 2025* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: Easily configurable. Has a wide area of features that can be configure to fit any scenario, whether it be inbound support, outbound sales, or a combination of different teams with different functions.
> 
> **Cons**: The reporting is good but could be improved. There are lots of canned reports to fit your needs but the ability to customize reports is limited. That being said the canned reports cover the majority of the reporting needs.
> 
> Overall we have been very happy with the HoduCC product. It has provided all of our and our customer needs. It is a great cost effective solution.

-----

### "Reliable and Easy-to-Use Call Center Solution" — 5.0/5

> **Tom** | *March 12, 2026* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to use, reliable, and has great call center features. Call quality is good and it makes managing customer support much easier.
> 
> **Cons**: Initial setup was a bit complex and required technical support to configure properly. Some advanced features are not very intuitive, so it takes time to fully understand the system. The user interface could also be more modern and responsive.
> 
> Good experience overall. The system is stable, works well for call center operations, and has helped improve our communication and support process.

-----

### "Excellent Omni Channel Contact Centre Solution" — 5.0/5

> **Ali** | *June 23, 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Having Omni channel contact centre. The platform giving the agent freedom to switch between channels and also taking breaks,
> 
> **Cons**: There could be always some improvement however nothing I can list as for now. We used custom reporting and that module fulfils our requirement for custom report
> 
> Using the new version of HoduCC for more than a year for a few project and everything went smooth so far

-----

### "Value for Money" — 4.0/5

> **Antony** | *April 28, 2026* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: Good value for money compared to the other enterprise platforms in the market, with similar rich features that my team can use to deliver excellent customer experience without high investment costs.
> 
> **Cons**: Setup, configuration and onboarding took longer than expected, delaying our kick-off by nearly 72 hours.

-----

### "HODUCC REVIEW." — 3.0/5

> **Sadat** | *March 13, 2025* | Outsourcing/Offshoring | Recommendation rating: 6.0/10
> 
> **Pros**: VOICE BROADCASTING AND THE A GOOD INTERFACE
> 
> **Cons**: Some of the functions stop working overtime.
> 
> the experience hasn't been bad and i can rate it 6/10

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## Links

- [View on Capterra](https://www.capterra.ca/software/156136/hoducc)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/156136/HODUCC/> |
| en-AE | <https://www.capterra.ae/software/156136/hoducc> |
| en-AU | <https://www.capterra.com.au/software/156136/hoducc> |
| en-CA | <https://www.capterra.ca/software/156136/hoducc> |
| en-GB | <https://www.capterra.co.uk/software/156136/hoducc> |
| en-IE | <https://www.capterra.ie/software/156136/hoducc> |
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| en-IN | <https://www.capterra.in/software/156136/hoducc> |
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| fr-CA | <https://fr.capterra.ca/software/156136/hoducc> |
| fr-LU | <https://www.capterra.lu/software/156136/hoducc> |

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