15 years helping Canadian businesses
choose better software

Canada Local product

What Is HighQ?

HighQ’s modern, adaptable, and continuously-learning legal workflow platform delivers an open and scalable foundation, embedded machine intelligence and analytics, and smart integration points with firm-critical applications. Dramatically improve how you plan, organize, track, and complete work more efficiently with personalized client portals and real-time access and insights on legal project work, ready-to-use task lists and templates, and automated workflow-enabled legal process maps.

Who Uses HighQ?

Law firms, corporate legal, and government legal

Where can HighQ be deployed?

Cloud-based
On-premise

About the vendor

  • Thomson Reuters
  • Located in Toronto, Canada
  • Founded in 2008

HighQ support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Belgium, Brazil, Canada, China and 17 others

Languages

Arabic, Chinese, Czech, Danish, Dutch and 21 others

HighQ pricing

Starting Price:

Not provided by vendor
  • No free version

HighQ does not have a free version.

About the vendor

  • Thomson Reuters
  • Located in Toronto, Canada
  • Founded in 2008

HighQ support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Belgium, Brazil, Canada, China and 17 others

Languages

Arabic, Chinese, Czech, Danish, Dutch and 21 others

HighQ videos and images

HighQ Software - Plan, organize, track and complete work more efficiently and intelligently with our agile project management and productivity tools.
HighQ Software - Automate and approve documents with confidence.
HighQ Software - A more seamless transaction management experience.
HighQ Software - Structure matters with Practical Law matter maps.
HighQ Software - Seamless integration of data from 3E Data Insights into HighQ where it can be augmented with HighQ’s data visualization and workflow automation capabilities.
View 6 more
HighQ video
HighQ Software - Plan, organize, track and complete work more efficiently and intelligently with our agile project management and productivity tools.
HighQ Software - Automate and approve documents with confidence.
HighQ Software - A more seamless transaction management experience.
HighQ Software - Structure matters with Practical Law matter maps.
HighQ Software - Seamless integration of data from 3E Data Insights into HighQ where it can be augmented with HighQ’s data visualization and workflow automation capabilities.

Features of HighQ

  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Assignment Management
  • Audit Trail
  • Automatic Backup
  • Bulk Uploading
  • Business Process Automation
  • Calendar Management
  • Calendar Sync
  • Case Notes
  • Chat/Messaging
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Content Library
  • Content Management System (CMS) Software
  • Contract/License Management
  • Create Subtasks
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Data Management Software
  • Data Security
  • Data Storage Management
  • Data Synchronization
  • Data Tabulation
  • Discussions/Forums
  • Document Capture
  • Document Classification
  • Document Management Software
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Signature
  • Email Management Software
  • Employee Profiles
  • Encryption Software
  • Expense Tracking
  • File Management
  • File Sharing Software
  • File Transfer
  • For Legal Professionals
  • Forms Management
  • Full Text Search
  • Historical Reporting
  • Import Tasks
  • Information Governance
  • Knowledge Base Management
  • Knowledge Management Software
  • Legal Case Management Software
  • Matter Management
  • Mobile Access
  • Monitoring
  • No-Code
  • Notes Management
  • Offline Access
  • Optical Character Recognition
  • Performance Metrics
  • Portfolio Management
  • Prioritization
  • Process/Workflow Automation
  • Progress Tracking
  • Project Management Software
  • Project Tracking Software
  • Quality Control
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Synchronization
  • Real-Time Chat
  • Recurring Tasks
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Rules-Based Workflow
  • Search/Filter
  • Secure Data Storage
  • Secure File Viewer
  • Spend Management Software
  • Status Tracking
  • Task Editing/Updating
  • Task Management Software
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Third Party Integrations
  • User Management
  • Version Control
  • Visual Analytics
  • Workflow Configuration
  • Workflow Management Software

Alternatives to HighQ

Let work flow by automating your contract management process, all on the most secure document management platform.
Tackle projects and improve workflows with Wrike’s work management software. Remove barriers, find clarity, and exceed goals. Learn more about Wrike
monday.com is a cloud Work OS, where teams run their projects and everyday work, whether they are in the office, home or on-the-go. Learn more about monday.com
Centralpoint is recognized by Gartner in MQ as a DXP; used for enterprise grade Intranets, KM, DM, Extranets, and Data Mining
Asana is the easiest way to organize and manage work across teams at scale. See why Asana is a top performer on Capterra. Learn more about Asana
"Pacta sunt servanda." Bring your documents to life with our artificial intelligence and your virtual legal assistance "Themis".
All-in-one Low-Code and No-code Application Building Platform to transform shadow processes and data into centralized digital assets.
A cloud-based platform for enterprise business users with no coding skills to automate workflows & build business applications fast.
Configure your dynamic business software solution with the VobeSoft no-code solution. Create a simple CRM or an enterprise application.

Reviews of HighQ

Average score

Overall
4.5
Ease of Use
4.3
Customer Service
4.5
Features
4.4
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
56%
4
41%
3
3%
Stephen
Stephen
Partner in Canada
Verified LinkedIn User
Law Practice, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

High Q - simply terrific!

5.0 5 months ago

Comments: First-rate! You won't be disappointed!

Pros:

Weight management and diet management are exceedingly difficult things to master. Al and High Q Foods gives you the understanding, insight and tools to make it possible for you to master them - and for you to be able to repeat/maintain your results. Al is not interested in making you a yo-yo return customer - he's interested in giving you the knowledge and practices to let you flourish without ups-&-downs - truly a wonderful approach!

Cons:

Very difficult to find something I didn't like about HighQ - maybe that I have to buy new clothing now?!

David S
Sr. Business Analyst in US
Legal Services, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

HighQ Collaborate-Exceptional for Internal and External Team Collaboration

5.0 2 years ago

Comments: I can only provide high praise for the solution - which is simple, robust and elegant - and for support and client success representatives that we work with.

Pros:

I and our Firm have used HighQ Collaborate since the fall of 2014 and have found it and the support team behind it to be consistently exceptional. There just isn't any other solution out there that truly measures up for administrators and end-users alike. It is both robust and user friendly. We rarely have to provide end-user training for this solution and have not sacrificed but only gained functionality. Few software solutions measure up to this one.

Cons:

I promise that I am just a client and am not on the payroll for TR/HighQ. This solution has very few flaws and TR/HighQ support does a fantastic job of listening to their clients and providing regular updates that are based on user community recommendations. They have excellent systems for this which include an online dev community and a solid knowledgebase that can be searched and referenced. That being said - there is one thing that I still wish they would get right... When creating a "choice list" for an iSheet there isn't an easy way to add a long list of items (something that SharePoint lists do exceptionally well). This would be beneficial if you wanted to create a list of 50 states for a choice list or if you had a client that had 100's of facilities that you wanted to make available in a choice list drop menu. These unfortunately have to be entered individually and manually. Also when adding a new entry (e.g. if a client acquires a new facility) the admin has to add it to the bottom of the list and then manually sort it up to its proper alpha-order spot in the long choice list. These tasks can be time consuming but are usually rare and one-off activities. While they are annoying - they are miniscule concerns and the massive benefits of this tool far outshine these small burrs.

Thomson Reuters Response

2 years ago

Hi David - Thank you for your positive review of HighQ! It's great to hear that our solution is intuitive for your end-users to reduce the need for training. We will pass along your helpful feedback for a more simplified iSheet "choice list" experience to the product team. We appreciate your continued partnership and for being a valued Thomson Reuters HighQ customer.

Anna
Associate in US
Law Practice, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

easy to use

3.0 last year

Pros:

Easy to use once you learn how. Consolidates into one interface.

Cons:

complicated interface that makes leaning to use it difficult.

Rachael
Associate General Counsel in US
Consumer Goods, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Worth it for small law departments

4.0 4 years ago

Comments: Very positive experience! We are doing work of a senior paralegal/junior attorney through automation and administration by a legal assistant. Highly efficient and once heavy lifting on automation was complete, easy to implement with users as very user friendly.

Pros:

I know that the contracts being signed are done properly without attorney oversight. I can spend my time doing actual drafting work vs. more administrative customization work. Made contracting more self-service to the business and will continue to implement this more over time. High version control and easy to update standard language and know the next contract to be signed will include it without version control issues and training the business.

Cons:

Wish there were more contract management features for organizing and managing existing executed agreements. Had to complete work around through Datasheets.

Thomson Reuters Response

4 years ago

Hi Rachael, We appreciate you taking the time to write a review for Contract Express! It's fantastic to hear that document automation is freeing up your time for higher value activities and standardizing your document creation process. Thank you for giving the software a try and for being a valued customer! Best Regards.

Tony
Business Solutions Analyst in US
Legal Services, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

HighQ empowers the business side with IT-like ability!

5.0 5 months ago

Comments: It gives me a very satisfying feeling when I'm able to build a site for a client/customer that is highly customized to their particular needs. In other words, they don't have to settle for a cookie-cutter solution with elements of little value.

Pros:

The unlimited potential to create unique dashboards & visualizations that are powered by very versatile iSheets & Rule Builder Work Flows.

Cons:

It can be very daunting to start out new with HighQ never having seen the product. Some aspects are not that intuitive.