15 years helping Canadian businesses
choose better software
What Is HighQ?
HighQ’s modern, adaptable, and continuously-learning legal workflow platform delivers an open and scalable foundation, embedded machine intelligence and analytics, and smart integration points with firm-critical applications. Dramatically improve how you plan, organize, track, and complete work more efficiently with personalized client portals and real-time access and insights on legal project work, ready-to-use task lists and templates, and automated workflow-enabled legal process maps.
Who Uses HighQ?
Law firms, corporate legal, and government legal
Where can HighQ be deployed?
About the vendor
- Thomson Reuters
- Located in Toronto, Canada
- Founded in 2008
HighQ support
- Phone Support
- 24/7 (Live rep)
- Chat
HighQ pricing
Starting Price:
- No free version
HighQ does not have a free version.
About the vendor
- Thomson Reuters
- Located in Toronto, Canada
- Founded in 2008
HighQ support
- Phone Support
- 24/7 (Live rep)
- Chat
HighQ videos and images






Features of HighQ
Reviews of HighQ
High Q - simply terrific!
Comments: First-rate! You won't be disappointed!
Pros:
Weight management and diet management are exceedingly difficult things to master. Al and High Q Foods gives you the understanding, insight and tools to make it possible for you to master them - and for you to be able to repeat/maintain your results. Al is not interested in making you a yo-yo return customer - he's interested in giving you the knowledge and practices to let you flourish without ups-&-downs - truly a wonderful approach!
Cons:
Very difficult to find something I didn't like about HighQ - maybe that I have to buy new clothing now?!
HighQ Collaborate-Exceptional for Internal and External Team Collaboration
Comments: I can only provide high praise for the solution - which is simple, robust and elegant - and for support and client success representatives that we work with.
Pros:
I and our Firm have used HighQ Collaborate since the fall of 2014 and have found it and the support team behind it to be consistently exceptional. There just isn't any other solution out there that truly measures up for administrators and end-users alike. It is both robust and user friendly. We rarely have to provide end-user training for this solution and have not sacrificed but only gained functionality. Few software solutions measure up to this one.
Cons:
I promise that I am just a client and am not on the payroll for TR/HighQ. This solution has very few flaws and TR/HighQ support does a fantastic job of listening to their clients and providing regular updates that are based on user community recommendations. They have excellent systems for this which include an online dev community and a solid knowledgebase that can be searched and referenced. That being said - there is one thing that I still wish they would get right... When creating a "choice list" for an iSheet there isn't an easy way to add a long list of items (something that SharePoint lists do exceptionally well). This would be beneficial if you wanted to create a list of 50 states for a choice list or if you had a client that had 100's of facilities that you wanted to make available in a choice list drop menu. These unfortunately have to be entered individually and manually. Also when adding a new entry (e.g. if a client acquires a new facility) the admin has to add it to the bottom of the list and then manually sort it up to its proper alpha-order spot in the long choice list. These tasks can be time consuming but are usually rare and one-off activities. While they are annoying - they are miniscule concerns and the massive benefits of this tool far outshine these small burrs.
Thomson Reuters Response
2 years ago
Hi David - Thank you for your positive review of HighQ! It's great to hear that our solution is intuitive for your end-users to reduce the need for training. We will pass along your helpful feedback for a more simplified iSheet "choice list" experience to the product team. We appreciate your continued partnership and for being a valued Thomson Reuters HighQ customer.
easy to use
Pros:
Easy to use once you learn how. Consolidates into one interface.
Cons:
complicated interface that makes leaning to use it difficult.
Worth it for small law departments
Comments: Very positive experience! We are doing work of a senior paralegal/junior attorney through automation and administration by a legal assistant. Highly efficient and once heavy lifting on automation was complete, easy to implement with users as very user friendly.
Pros:
I know that the contracts being signed are done properly without attorney oversight. I can spend my time doing actual drafting work vs. more administrative customization work. Made contracting more self-service to the business and will continue to implement this more over time. High version control and easy to update standard language and know the next contract to be signed will include it without version control issues and training the business.
Cons:
Wish there were more contract management features for organizing and managing existing executed agreements. Had to complete work around through Datasheets.
Thomson Reuters Response
4 years ago
Hi Rachael, We appreciate you taking the time to write a review for Contract Express! It's fantastic to hear that document automation is freeing up your time for higher value activities and standardizing your document creation process. Thank you for giving the software a try and for being a valued customer! Best Regards.
HighQ empowers the business side with IT-like ability!
Comments: It gives me a very satisfying feeling when I'm able to build a site for a client/customer that is highly customized to their particular needs. In other words, they don't have to settle for a cookie-cutter solution with elements of little value.
Pros:
The unlimited potential to create unique dashboards & visualizations that are powered by very versatile iSheets & Rule Builder Work Flows.
Cons:
It can be very daunting to start out new with HighQ never having seen the product. Some aspects are not that intuitive.