HighQ

HighQ for Contract Management

Comments: Please add a tracking feature to notify the expiry date of the contract.Then I will know when to renew a contract.

Pros:

Single portal to manage all the contract which provides easier management.

Cons:

The email notification does not has any value to me. I have no idea what it is for!Please improve the notification with meaningful description and a valid link for me to follow up.

HighQ Collaborate-Exceptional for Internal and External Team Collaboration

Comments: I can only provide high praise for the solution - which is simple, robust and elegant - and for support and client success representatives that we work with.

Pros:

I and our Firm have used HighQ Collaborate since the fall of 2014 and have found it and the support team behind it to be consistently exceptional. There just isn't any other solution out there that truly measures up for administrators and end-users alike. It is both robust and user friendly. We rarely have to provide end-user training for this solution and have not sacrificed but only gained functionality. Few software solutions measure up to this one.

Cons:

I promise that I am just a client and am not on the payroll for TR/HighQ. This solution has very few flaws and TR/HighQ support does a fantastic job of listening to their clients and providing regular updates that are based on user community recommendations. They have excellent systems for this which include an online dev community and a solid knowledgebase that can be searched and referenced. That being said - there is one thing that I still wish they would get right... When creating a "choice list" for an iSheet there isn't an easy way to add a long list of items (something that SharePoint lists do exceptionally well). This would be beneficial if you wanted to create a list of 50 states for a choice list or if you had a client that had 100's of facilities that you wanted to make available in a choice list drop menu. These unfortunately have to be entered individually and manually. Also when adding a new entry (e.g. if a client acquires a new facility) the admin has to add it to the bottom of the list and then manually sort it up to its proper alpha-order spot in the long choice list. These tasks can be time consuming but are usually rare and one-off activities. While they are annoying - they are miniscule concerns and the massive benefits of this tool far outshine these small burrs.

Horrible service

Comments: i contracted with them to deliver ISA services, i was given a commiment of when to start and how many calls and hours to prospect, none of teh agreemnt was deliver, they came with a full of excuse, as to why they had not stared, cancel apts, refused to respond to my questions and concerns when i cahllenged them

Pros:

i reach out to them they made tons of commiments which none were deliver

Cons:

they lied, they make empty primises and never deliver

HighQ Review

Pros:

- Easy to use - Efficiency - Higher quality

Cons:

- It's not free - it's special for those who able to pay for the service

Can't live without it!

Comments: Our overall experience has been hugely valuable to our department. It has saved our team hundreds and hundreds of hours over the years and we can't imagine going back to the way we worked before.

Pros:

We use this software to automate client intake and to generate Official Rules for game promotions. It has enabled our team to handle our large workload in a faster, more efficient, and streamlined way than ever before. We love being able to have a plain-language, easy to understand, questionnaire that still gets us the information we need to populate legal documentation and our clients love it too! Utilizing business rules for different templates allows us to calibrate and spot higher-risk legal issues and ensure we are spending our time on higher business value programs.

Cons:

We have had a great experience with Contract Express and there really aren't many negatives. To new users, I would say that the coding can take some time to learn if you are going to do it yourself. There are also some limitations in the design/flow/customization of the questionnaire but it's things that would be more "nice to have" and are not a requirement to using this software successfully.