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What Is Zoho CRM?
Zoho CRM helps businesses track prospects, boost lead conversion convert rates by 300%, and shorten sales cycles. Zoho CRM offers a centralized platform to manage lead history, management, distribution, nurturing, and segment high-quality leads based on trends and performance. Access dashboards and connect with your team in real-time with mobile-first features. Zoho CRM integrates with 40+ native apps and 500+ third-party apps.
Who Uses Zoho CRM?
Zoho CRM can be used by businesses of all sizes. Teams can even build a custom version of Zoho CRM.
Where can Zoho CRM be deployed?
About the vendor
- Zoho
- Founded in 1996
Zoho CRM support
- Phone Support
- 24/7 (Live rep)
- Chat
Zoho CRM pricing
Starting Price:
- Yes, has free trial
- No free version
Zoho CRM does not have a free version but does offer a free trial. Zoho CRM paid version starts at US$14.00/month.
Pricing plans get a free trialAbout the vendor
- Zoho
- Founded in 1996
Zoho CRM support
- Phone Support
- 24/7 (Live rep)
- Chat
Zoho CRM videos and images
Features of Zoho CRM
Alternatives to Zoho CRM
Reviews of Zoho CRM
CRM: Great, customizable.
Comments: I have enjoyed using this product, and my overall experience is positive. It is very impactful for a growing business.
Pros:
It is very easy to use, especially for customization and integration. It has an extensive range of features, and you can customize it to fit your business needs. You can also integrate it with other Zoho products or other apps. Another great feature is the mobile app which has made tracking of sales and interaction of clients much easier.
Cons:
I have no complaints about this product.
Zoho CRM - Meeting Most Business Needs
Comments: My experience has been positive with Zoho CRM. The platform offers a user friendly interface making it easy to navigate and manage customer relationships.
Pros:
Zoho CRM is user friendly, its flexible with customizations according to your requirements. You can set up the whole lead pipeline with automations for messages and emails. Additionally it offers excellent integration with other tools which enhances productivity. The pricing is also competitive, which make it suitable for business of all sizes i suppose.
Cons:
What i liked least about it is its occasional complexity in navigating certain features, which can be tedious for some users. At times i find it quite challenging to generate customized reports due to user permissions i guess. Also integration with some third party applications can be challenging.
Zoho crm review
Comments: Average at best for me again due to my line of business i was trying to use this for
Pros:
Zoho wasnt a bad crm system but didnt work as well with my line of business
Cons:
I didnt like the inability to change things within the crm to fit my business
Zoho CRM is an excellent CRM choice
Comments: I have used Zoho CRM for a very long time to successfully manage business development efforts for our organization. It is a top tier application with the features to go along with it.
Pros:
Many features as well as integration capability with other Zoho applications as well as ability configure, even with the free level. Setting follow-up actions/tasks is probably one of the most useful features.
Cons:
Would like better reporting features with more flexibility. Otherwise an amazing product.
Zoho CRM- Comprehensive solution at reasonable price
Comments:
Overall really good value for the price that we pay.
The case-wise history maintenance feature actually help us to segment leads and has increased our productivity,
There are too many features which is actually not required for many business, they can cut it to make interface cleaner.
Pros:
The ease of usage; the deals page has drag and drop features which helps in very easy prioritization of pipelines. Creating accounts, leads and contacts are all very easily and gets synched in the back-end. Additionally, assigning of cases to team members is also very easy.
Cons:
The reminders that we set only appears as web-based push notifications and I often tends to lose it. The features are overwhelming in enterprise version and every time we need some help, the team pushes us to do a paid online training. The quality of downloadable charts is not up-to mark and we depend on external pivots and excels and use Zoho CRM downloads as backups.
