Canada Local product
ADP Workforce Now

ADP Workforce Now

Canada Local product

What Is ADP Workforce Now?

The core capabilities of the solution are human resources management, payroll, benefits, talent management, compliance, time & labor management, analytics & benchmarking.
The fully integrated suite is built on a single database, which automates data synchronization across different components and helps users to minimize manual administrative tasks. The platform also integrates with other HR and business applications via the ADP Marketplace and APIs.

Who Uses ADP Workforce Now?

ADP Workforce Now serves clients across nearly every industry who are looking to manage their human capital management needs across HR, payroll, benefits, talent, time & labor, analytics and more.

ADP Workforce Now Software - 1 ADP Workforce Now Software - ADP Benchmark ADP Workforce Now Software - Benefits/Open Enrollment ADP Workforce Now Software - HR - Talent Records ADP Workforce Now Software - Custom career site

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Reviews of ADP Workforce Now

Average score

Overall
4.4
Ease of Use
4.3
Customer Service
4.2
Features
4.3
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Rashid
Rashid
Teaching Assistant in US
Verified LinkedIn User
E-Learning, 201-500 Employees
Used the Software for: 1+ year
Reviewer Source

ADP Work Force Now Review

5.0 2 years ago

Comments: I had a great experience using the software it gives a wholistic view of where your paycheck goes!

Pros:

ADP Workforce now is an extremely user friendly software that enables clients to accurately keep track of their paychecks in digital form. The software keeps track of tax, deductions and retirement contributions and presents them in an easy to understand visual format. You are also able to change information related to your deductibles etc. from the online platform

Cons:

Despite the great features it can be difficult to find what you are looking for in this software. Someone new to this software will feel somewhat overwhelmed by the many drop down menus presented on the home screen. This software is also one of the more pricey options available on the market.

Yuri
Yuri
Director Of Operations And Business Development in Azerbaijan
Verified LinkedIn User
Events Services, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Workforcenow for productivity

4.0 4 years ago

Comments: It helped us to deal with HR matters effectively so that we could see everything with detailed info.

Pros:

Customization with it is incredible. Reporting features add more value to the software and as well increases the productivity. Pricing is quite reasonable. Mobile version does really well unlike its peers.

Cons:

Customer service should be upgraded. The software could be better integrated other platforms. I would like to see changes immediately because sometimes I have sign out and sign in to see changes.

Ayush
Ayush
Talent Acquisition Specialist in India
Verified LinkedIn User
Staffing & Recruiting, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Robust workforce tool acting ethically but being incredibly burdensome

4.0 2 weeks ago New

Comments: Prior to ADP WFN, our payroll supplier lacked self-service functionality, and employees onboarding into the system regularly experienced glitches. Additionally, instead of combining branch and wages, doing so places an employee on two different lines. If there was a feature that allowed us to mix them, that would be good.

Pros:

ADP Workforce Now offers a wide range of reporting options. I have access to a variety of pre-built modules and fields that allow me to plug and play the data I require for each employee. We were able to update and streamline our payroll with the aid of ADP, which greatly improved both the user and practitioner experience. Payroll, leave management, benefit deductions, and timecard punching are all handled by ADP Workforce Now. The fact that it is so interwoven is nice. Although it is meant to be used out of the box rather than being able to manually customise the experience, it is still rather user-friendly.

Cons:

I like the new UI, but the platform's complexity makes it difficult to make it user-friendly. When so many handwritten entries are being regenerated, it is incredibly laborious and presents numerous chances for error. Their reporting function is a little difficult to use. It lists people on two separate lines if they work in two different departments in a single year. It is possible, but the resources that the person standing in for you has are severely constrained.

Camille
Writer in US
Writing & Editing, Self Employed
Used the Software for: 2+ years
Reviewer Source

Can't Access Paystubs You've Left Job

3.0 2 months ago New

Pros:

You can manage the attendance using the software.

Cons:

My previous job used ADP for direct deposit and everything regarding tax forms were through ADP. After being let go from my job, I no longer had access to log into my ADP account for that job. This became an error when I needed to file my taxes and the only way I could obtain my W-2 form was through ADP. I called the customer service number and was met with an automated voice to troubleshoot it through the app, BUT because I no longer worked at my job, I was not allowed to access my account on the app.Also, the app doesn't tell you the breakdown of your paystub regarding the hours you've accumulated. You have to log onto their website using a desktop to view that information and even then, it's not that easy to access. What I mean by the breakdown of your paystub. My shift constantly changes and sometimes I work overtime. Because of this, my hours aren't always the same. So when I logged into the app to check my hours, the app would tell me i've only accumulated forty when I know I worked sixty. I would have to go to a computer, log on and find out that my Tuesday and Wednesday hours were not calculated due to an error. I should be able to view that information on the app as well.

Jason
Systems Specialist in US
Transportation/Trucking/Railroad, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source

It Just Works

5.0 3 months ago

Pros:

I am able to access everything I need from W2s to pay stubs to requesting PTO to viewing my weekly hours.

Cons:

As with most HR-type software, things are divided up into several different pages. I wish there was a way to build a more cohesive way to view things so everything I need to do is together.