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Fergus

by Fergus Software

(149) Write a Review!

Who Uses Fergus?

Fergus helps growing trades businesses become more successful. It is specialised job management software that provides owners with greater visibility and more control of all aspects of their business.

What Is Fergus?

Whether it's residential call-outs or large commercial jobs, Fergus full-service job management software for trades and service businesses gives you all the tools you need to run a successful business. Built by a plumber, Fergus takes care of all the details from quoting, scheduling and invoicing through to managing your team and Health & Safety. With more than 10 million jobs already created in Fergus, our visual workflow can help you manage all of your jobs on the go, whether it's 3 or 300.

Fergus Details

Fergus Software

https://fergus.com

Founded 2011

Fergus Software - The Quote Builder
Fergus Software - Dashboard
Fergus Software - Scheduling & Calendar
Fergus Software - Financial Summary
Fergus Software - Employee Map
Fergus video
Fergus Software - The Quote Builder - thumbnail
Fergus Software - Dashboard - thumbnail
Fergus Software - Scheduling & Calendar - thumbnail
Fergus Software - Financial Summary - thumbnail
Fergus Software - Employee Map - thumbnail

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Starting price

A$28.90/month
US$39.00/month
N/A
US$29.00/month

Free Version

Free Version Yes
Free Version No
Free Version No
Free Version No

Free Trial

Free Trial Yes
Free Trial No
Free Trial No
Free Trial Yes

Fergus deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training Software

  • In Person
  • Live Online
  • Documentation
  • Videos

Fergus Features

  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Asset Management
  • Asset Tracking Software
  • Automated Scheduling
  • Barcode / Ticket Scanning
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  • Customizable Reports
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  • Mobile Access
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  • Predictive Maintenance
  • Preventive Maintenance Software
  • Purchase Order Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Properties
  • Service History
  • Status Tracking
  • Task Management Software
  • Task Scheduling
  • Technician Management
  • Third Party Integrations
  • Vendor Management Software
  • Work Order Management
  • Workflow Management Software

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  • Customizable Fields
  • Customizable Reports
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  • Document Management Software
  • For AEC Industry
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  • Customizable Branding
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Fergus Alternatives

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Fergus Reviews

Read all reviews

Overall rating

4.6/5
From 149 users reviews

Average score

Ease of Use 4.5
Customer Service Software 4.6
Features 4.3
Value for Money 4.5

Review software

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Write a Review!
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Wayne B.
Wayne B.
Managing Director
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2018-03-22

"We have been using Fergus for almost 12 months now and are very happy with the program."

Comments: The benefits to our business using this software is ultimately less time processing paperwork and data and simplicity for our users.
The other great feature of the software is being able to store job specific data like photos that are easily accessable

Pros: We went from a single person operation to 4 people on the road and one office based team member. The old program we were using didn't have enough quite do every thing we wanted and was quite clunky on site. The way in which Fergus flows and easily displays information regarding jobs means there is no confusion on site and when used correctly office staff can collate the data to create invoices easily, meaning we can get invoices out faster and hopefully paid faster. Now with the additional benefit of Fergus offering our customers credit card payment, we have found even less reason for customer not to pay. The schedulling calander on Fergus gives us the best forsite we have ever had to see potential lead times and alsogives us a better look at keeping things ahead of jobs wth regards to ordering materials and organising other important parts to any given job. Our guys on site love it as it is super simple to use for them and realistically cuts down there paperwork too. Time sheets created off all there job data is done automatically meaning the office is not trying to get times off them each week to do payroll.
In general Fergus has made our business run smoother and less things get forgotten about, missed or overlooked.

Cons: The biggest thing that we find as a downfall would only be it is not that simple to see what price you have sold a product for previously. (Well not that we are aware of).
In saying that Fergus seem to be very dedicated to listening to what their customers want and make updates regularly, I''m sure that it will only be a matter of time until they create a tool to help with this.

  • Reviewer Source 
  • Reviewed on 2018-03-22
Duncan L.
General Manager
Construction, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    8/10

Alternatives Considered:

simPRO

simPRO

  • Reviewer Source 
  • Reviewed on 2020-11-08

"Great product for any Trades company"

Comments: Operational efficiency and purchase accuracy has increased exponentially. We purchased the product at the perfect time as we have been growing and evolving with Fergus. We could not be happier.

Pros: - User interface is very easy for the staff to use, mobile app is very usable to for the field staff. It's really basic but does exactly what we need.

Cons: We are a facilities maintenance plumbing - so an asset management portion of the software would be good as well as the Re occuring function would be very practical for us.

  • Reviewer Source 
  • Reviewed on 2020-11-08
Amy F.
Company Director/ Electrician
Electrical/Electronic Manufacturing, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10

Alternatives Considered:

simPRO

simPRO

  • Reviewer Source 
  • Reviewed on 2021-09-01

"A far easier way to run the day to day of your business."

Comments: I’ve pretty much gone completely paperless - the calendar and task feature is my diary. The customer support is epic and I love using this software. It’s been a game changer for me.

Pros: How it keeps track of 99% of everything I need to run the day to day side of my business. I dunno how I managed with out it. Everything is attached to the job electronically and you can go back and look up what you need.

Cons: There’s no inventory to track the left over materials from a job to reassign them to another

  • Reviewer Source 
  • Reviewed on 2021-09-01
Samuel W.
UK Account Manager and Product Trainer
Computer Software, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2017-11-06
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2017-11-06
Sam V.
Director
Construction, Self Employed
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2021-08-14

"Still great value for smaller businesses"

Comments: Being able to track my profit/ loss on each job using the financial summary tab.

Pros: The pricing and Quoting feature is fantastic, with integrated supplier price books and search bars makes quoting a breeze. Also great to have pricing templates for larger common jobs in "favorites" section.

Cons: One Idea I thought would be great is a section to be able to write out plumbing reports for customers which could have photos etc added to them and would just generate out with the letterhead and customer info attached similar to the invoices would be great.

  • Reviewer Source 
  • Reviewed on 2021-08-14
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