What Is Fergus?

Whether it's residential call-outs or large commercial jobs, Fergus full-service job management software for trades and service businesses gives you all the tools you need to run a successful business. Built by a plumber, Fergus takes care of all the details from quoting, scheduling and invoicing through to managing your team and Health & Safety. With more than 10 million jobs already created in Fergus, our visual workflow can help you manage all of your jobs on the go, whether it's 3 or 300.

Who Uses Fergus?

Fergus helps growing trades businesses become more successful. It is specialised job management software that provides owners with greater visibility and more control of all aspects of their business.

Where can Fergus be deployed?

Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • Fergus Software
  • Located in Auckland, New Zealand
  • Founded in 2011
  • Phone Support
  • Chat

Countries available

Australia, Canada, New Zealand, United Kingdom, United States

Languages

English

About the vendor

  • Fergus Software
  • Located in Auckland, New Zealand
  • Founded in 2011
  • Phone Support
  • Chat

Countries available

Australia, Canada, New Zealand, United Kingdom, United States

Languages

English

Fergus videos and images

Fergus Software - The Quote Builder
Fergus Software - Dashboard
Fergus Software - Scheduling & Calendar
Fergus Software - Financial Summary
Fergus Software - Employee Map
View 6 more
Fergus video
Fergus Software - The Quote Builder
Fergus Software - Dashboard
Fergus Software - Scheduling & Calendar
Fergus Software - Financial Summary
Fergus Software - Employee Map

Compare Fergus pricing with similar products

A$28.90/month
Free Version
Free Trial
N/A
Free Version
Free Trial
US$39.00/month
Free Version
Free Trial
US$15.00/month
Free Version
Free Trial

Features of Fergus

  • Access Controls/Permissions
  • Accounting Integration
  • Alerts/Notifications
  • Appointment Scheduling Software
  • Automated Quoting
  • Billable Items Tracking
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Calendar Management
  • Calendar Sync
  • Change Order Management
  • Contact Database
  • Contact Management Software
  • Contract/License Management
  • Cost Estimating
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Dispatch Management
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Estimating
  • Expense Tracking
  • For Commercial and/or Industrial Electrical Contractors
  • For HVAC Companies
  • For Plumbing Industry
  • GPS
  • Inspection Management
  • Invoice Management
  • Job Costing Software
  • Job Management
  • Job Scheduling
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Mobile App
  • Online Time Clock
  • Payment Collection in the Field
  • Payroll Management
  • Photo Capture
  • Preventive Maintenance Software
  • Pricing Management
  • Progress Reports
  • Project Billing
  • Project Management Software
  • Project Tracking Software
  • Quotes/Estimates
  • Real Time Notifications
  • Real-time Scheduling
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Routing
  • Scheduling Software
  • Service History
  • Task Management Software
  • Technician Management
  • Time & Expense Tracking
  • Time Tracking Software
  • Timesheet Management
  • Work Order Management
  • Workflow Management Software

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Reviews of Fergus

Average score

Overall
4.6
Ease of Use
4.5
Customer Service
4.6
Features
4.3
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
66%
4
33%
1
1%
Wayne B.
Wayne B.
Managing Director in Australia
Verified LinkedIn User
Used the Software for: 6-12 months
Reviewer Source

We have been using Fergus for almost 12 months now and are very happy with the program.

5 4 years ago

Comments: The benefits to our business using this software is ultimately less time processing paperwork and data and simplicity for our users.
The other great feature of the software is being able to store job specific data like photos that are easily accessable

Pros:

We went from a single person operation to 4 people on the road and one office based team member. The old program we were using didn't have enough quite do every thing we wanted and was quite clunky on site. The way in which Fergus flows and easily displays information regarding jobs means there is no confusion on site and when used correctly office staff can collate the data to create invoices easily, meaning we can get invoices out faster and hopefully paid faster. Now with the additional benefit of Fergus offering our customers credit card payment, we have found even less reason for customer not to pay. The schedulling calander on Fergus gives us the best forsite we have ever had to see potential lead times and alsogives us a better look at keeping things ahead of jobs wth regards to ordering materials and organising other important parts to any given job. Our guys on site love it as it is super simple to use for them and realistically cuts down there paperwork too. Time sheets created off all there job data is done automatically meaning the office is not trying to get times off them each week to do payroll. In general Fergus has made our business run smoother and less things get forgotten about, missed or overlooked.

Cons:

The biggest thing that we find as a downfall would only be it is not that simple to see what price you have sold a product for previously. (Well not that we are aware of). In saying that Fergus seem to be very dedicated to listening to what their customers want and make updates regularly, I''m sure that it will only be a matter of time until they create a tool to help with this.

Karen K.
Administration Manager in New Zealand
Electrical/Electronic Manufacturing, 11-50 Employees
Used the Software for: 6-12 months
Reviewer Source

PRSL Taranaki

4 5 months ago

Comments: There are lots of benefits that outlay the cons. Have used Nimbus & Simpro in the past. Simpro I believe is one of the best systems however is rather expensive.

Pros:

- Easy - Very visual - custom emails responses & templates - supplier invoice downloads (JA Russell) - field staff find easy to complete COC's and job cards - forms is easy to use for internal audits and tailgates

Cons:

- WIP doesn't download very well would be great if PDF Option - unable to custom status's - unable to create credits for invoices have to void then recharge - quoting reporting would be great if we could filter to groups - hazards need to be mitigated by all staff however not all staff are scheduled on works?

Samuel W.
UK Account Manager and Product Trainer in Iran
Verified LinkedIn User
Computer Software, 11-50 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: GetApp
1 5 years ago
Chris F.
MD in Australia
Construction, 11-50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Fergus simplifies the Scheduling of our Field Technicians and tracking time for Contract Management

5 2 months ago

Comments: Easy Software to implement and use.
And Simple!!

Pros:

Amazing Scheduling, Map functions and Job tracking for field staff and Finance Division

Cons:

The reporting functins for quoteing especially is lacking. We want to know how succesful our sales team is and this software needs to elevate to make it function in the CRM department.

Bob W.
Owner/director/boss in Australia
Utilities, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Who let the Dog out

5 2 years ago

Comments: We could not organize our business day to day without Fergus

Pros:

Great technical back up in layman's terms and we feel that we are being listened to. Your people who answer questions do a great job. I also like the information in "Notifications" about any problems that Fergus may be experiencing.

Cons:

There is a lot of information and procedures that are a bit daunting at the start