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Fergus

by Fergus Software

4.6 /5 (144) Write a Review!

Who Uses Fergus?

Fergus helps growing trades businesses become more successful. It is specialised job management software that provides owners with greater visibility and more control of all aspects of their business.

What Is Fergus?

Whether it's residential call-outs or large commercial jobs, Fergus full-service job management software for trades and service businesses gives you all the tools you need to run a successful business. Built by a plumber, Fergus takes care of all the details from quoting, scheduling and invoicing through to managing your team and Health & Safety. With more than 10 million jobs already created in Fergus, our visual workflow can help you manage all of your jobs on the go, whether it's 3 or 300.

Fergus Details

Fergus Software

https://fergus.com

Founded 2011

Fergus Software - The Quote Builder
Fergus Software - Dashboard
Fergus Software - Scheduling & Calendar
Fergus Software - Financial Summary
Fergus Software - Employee Map
Fergus video
Fergus Software - The Quote Builder - thumbnail
Fergus Software - Dashboard - thumbnail
Fergus Software - Scheduling & Calendar - thumbnail
Fergus Software - Financial Summary - thumbnail
Fergus Software - Employee Map - thumbnail

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Starting price

A$28.90/month
US$39.00/month
N/A
US$65.00/month

Free Version

Free Version Yes
Free Version No
Free Version No
Free Version Yes

Free Trial

Free Trial Yes
Free Trial No
Free Trial No
Free Trial Yes

Fergus deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training Software

  • In Person
  • Live Online
  • Documentation
  • Videos

Fergus Features

  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Asset Management
  • Asset Tracking Software
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Billing & Invoicing
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  • Customizable Reports
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  • Maintenance Scheduling
  • Mobile Access
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  • Predictive Maintenance
  • Preventive Maintenance Software
  • Purchase Order Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Properties
  • Service History
  • Status Tracking
  • Task Management Software
  • Task Scheduling
  • Technician Management
  • Third Party Integrations
  • Vendor Management Software
  • Work Order Management
  • Workflow Management Software

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  • Contact Database
  • Contract/License Management
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Dispatch Management
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Fergus Reviews

Read all reviews

Overall rating

4.6/5
From 144 users reviews

Average score

Ease of Use 4.5
Customer Service Software 4.6
Features 4.3
Value for Money 4.5

Review software

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Write a Review!
Read all reviews
Wayne B.
Managing Director
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2018-03-22

"We have been using Fergus for almost 12 months now and are very happy with the program."

Comments: The benefits to our business using this software is ultimately less time processing paperwork and data and simplicity for our users.
The other great feature of the software is being able to store job specific data like photos that are easily accessable

Pros: We went from a single person operation to 4 people on the road and one office based team member. The old program we were using didn't have enough quite do every thing we wanted and was quite clunky on site. The way in which Fergus flows and easily displays information regarding jobs means there is no confusion on site and when used correctly office staff can collate the data to create invoices easily, meaning we can get invoices out faster and hopefully paid faster. Now with the additional benefit of Fergus offering our customers credit card payment, we have found even less reason for customer not to pay. The schedulling calander on Fergus gives us the best forsite we have ever had to see potential lead times and alsogives us a better look at keeping things ahead of jobs wth regards to ordering materials and organising other important parts to any given job. Our guys on site love it as it is super simple to use for them and realistically cuts down there paperwork too. Time sheets created off all there job data is done automatically meaning the office is not trying to get times off them each week to do payroll.
In general Fergus has made our business run smoother and less things get forgotten about, missed or overlooked.

Cons: The biggest thing that we find as a downfall would only be it is not that simple to see what price you have sold a product for previously. (Well not that we are aware of).
In saying that Fergus seem to be very dedicated to listening to what their customers want and make updates regularly, I''m sure that it will only be a matter of time until they create a tool to help with this.

  • Reviewer Source 
  • Reviewed on 2018-03-22
Bob W.
Owner/director/boss
Utilities, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2019-11-30

"Who let the Dog out"

Comments: We could not organize our business day to day without Fergus

Pros: Great technical back up in layman's terms and we feel that we are being listened to.
Your people who answer questions do a great job.
I also like the information in "Notifications" about any problems that Fergus may be experiencing.

Cons: There is a lot of information and procedures that are a bit daunting at the start

  • Reviewer Source 
  • Reviewed on 2019-11-30
Samuel W.
UK Account Manager and Product Trainer
Computer Software, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    1 /5
  • Ease of Use
    1 /5
  • Features & Functionality
    1 /5
  • Customer Support Software
    1 /5
  • Value for Money
    1 /5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2017-11-06
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2017-11-06
Jonathan L.
Member Board Of Directors
Construction, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2018-10-02

"Fergus, why wouldn't you?"

Pros: Fergus software is easy to use and integrates exceptionally well with Xero accounting software. It doesn't matter where I am in the world I can have immediate access, and with one look can see from start to finish how my business is progressing to ensure great cash flow. Its simple to use and easily helps all of my staff to achieve their daily goals. Fergus has helped to systematise our work flow to ensure the best benefits for our staff and our clients. An exceptionally good tool.

Cons: whats not to like? how many companies can you call up and if its practical, and helpful to all users, will alter their software to suit

  • Reviewer Source 
  • Reviewed on 2018-10-02
Sheryl L.
Job Co-Ordinator
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2018-04-09

"By far the best job tracking software on the market today"

Comments: All field staff have access to all the information required to do their job, Creditor invoices are not missed off being charged as all invoices are imported directly to job and then with a push of a button directly write to your accounting software.

Pros: Easy to use, dashboard easy to navigate, able to manage job status at a glance, easy assigning of jobs to plumbers, able to export to payroll system, import Creditor invoices directly to job, easy importing of price book catalogues, able to access from anywhere as cloud based, quoting in seconds, and so much more.

Cons: Nothing to report - This software does not have any "Cons" to report back on, everything about Fergus is user friendly and yet Fergus are continually updating the system in an effort to make even more user friendly.

  • Reviewer Source 
  • Reviewed on 2018-04-09
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