---
description: Learn more about Square Point of Sale pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Square Point of Sale Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Point of Sale Software](/directory/20052/point-of-sale/software) > [Square Point of Sale](/software/154907/square-point-of-sale)

# Square Point of Sale

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> Customizable point-of-sale (POS) system built for businesses of all shapes and sizes, offering reporting and inventory management.
> 
> Verdict: Rated **4.6/5** by 3045 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Square Point of Sale?

Square Point of Sale (POS) is used by several small and large businesses every day, including businesses such as retailers, bakeries, delis, and hairdressers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 3045 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support Software | 4.3/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Square
- **Location**: San Francisco, US
- **Founded**: 2009

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**: Other (Free version available) (Free Trial)
- **Pricing Details**: Run your business with a plan that grows with you – starting at $0&#10;&#10;Pick the plan that fits your business today, with the flexibility to switch or cancel anytime. No hidden fees or locked-in contracts.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, Japanese, Spanish
- **Available Countries**: Australia, Canada, Ireland, Japan, Spain, United Kingdom, United States

## Features

- Access Controls/Permissions
- Accounting Integration
- Accounting Software
- Alerts/Notifications
- Barcode/Ticket Scanning
- Billing & Invoicing
- Cash Management
- Catalog Management
- Contact Database
- Credit Card Processing
- Customer Accounts
- Customer Management
- Customizable Invoices
- Delivery Management Software
- Device Enrollment
- Discount Management
- Electronic Payments
- Electronic Signature
- Employee Management
- For Bakeries
- Gift Card Management
- Inventory Control Software
- Inventory Management Software
- Inventory Tracking
- Invoice Processing
- Labor Cost Calculator
- Mobile Access
- Mobile Payments
- Online Ordering
- Online Payments
- Order Entry Software
- Order Management Software
- Ordering Automation
- PCI Compliance Software
- Payment Processing Software
- Point of Sale (POS)
- Pricing Management
- Quotes/Estimates
- Real-Time Data
- Receipt Management
- Recurring/Subscription Billing
- Reminders
- Reporting/Analytics
- Returns Management
- Sales Reports
- Separate Checks
- Table Management
- Tax Calculation
- Third-Party Integrations
- eCommerce Management

... and 4 more features

## Integrations (22 total)

- Acuity Scheduling
- CSI Platform
- Craver
- DAVO
- Fomo
- Linktree
- Local Line
- Make
- MarginEdge
- MoeGo
- Paymo
- Poptin
- Printful
- QuickBooks Online
- SKU IQ

... and 7 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Point of Sale Software](https://www.capterra.ca/directory/20052/point-of-sale/software)

## Related Categories

- [Point of Sale Software](https://www.capterra.ca/directory/20052/point-of-sale/software)
- [Bakery Software](https://www.capterra.ca/directory/30529/bakery/software)
- [iPad POS Software](https://www.capterra.ca/directory/30915/ipad-pos/software)
- [Retail POS System Software](https://www.capterra.ca/directory/31656/retail-pos-system/software)
- [Recurring Billing Software](https://www.capterra.ca/directory/30927/recurring-billing/software)

## Alternatives

1. [Stripe Payments](https://www.capterra.ca/software/123889/stripe) — 4.6/5 (3392 reviews)
2. [Epos Now](https://www.capterra.ca/software/152638/epos-now) — 3.8/5 (732 reviews)
3. [PayPal Payments](https://www.capterra.ca/software/179251/paypal) — 4.6/5 (26717 reviews)
4. [Clover](https://www.capterra.ca/software/166759/clover) — 3.8/5 (587 reviews)
5. [Gofrugal](https://www.capterra.ca/software/71693/gofrugal-pos-software) — 4.4/5 (199 reviews)

## Reviews

### "Simple, reliable, and user-friendly payment management" — 5.0/5

> **Verified Reviewer** | *October 2, 2026* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: What I value most about Square Point of Sale is how incredibly simple it is to use. The user interface is so intuitive that my team was able to start checking out customers with almost no training. I also love that the standard software has no monthly subscription fees or locked-in contracts, which is a huge relief for budgeting. Having inventory tracking, offline processing, and sales data all built into one reliable system makes running daily operations completely stress-free.
> 
> **Cons**: The most frustrating part about Square Point of Sale is dealing with customer service. It can be incredibly difficult to get a live human on the phone when something goes wrong, which is stressful during a busy shift. I also find their flat rate transaction fees to be quite high as the business grows, and they have a habit of suddenly holding funds or locking accounts for security reviews without warning. Finally, while the basic software is free, adding essential features like advanced team management or loyalty programs quickly drives up the monthly cost
> 
> My overall experience with Square Point of Sale has been highly positive and it remains a reliable backbone for daily operations. It handles the vast majority of transactions smoothly and keeps our checkout lines moving quickly. While the customer support and add-on fees can occasionally be frustrating, the system reliability and ease of use far outweigh the negatives. It is a solid, straightforward platform that simply gets the job done without a lot of technical headaches

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### "Everything you in for anything you're in" — 5.0/5

> **Emma** | *February 9, 2026* | Cosmetics | Recommendation rating: 10.0/10
> 
> **Pros**: I love that square offers online booking without an extra cost. It's a must have for a business and square makes that possible.
> 
> **Cons**: I wish I had more tools available for my business and clear guided support. Suggestions on how run a successful business.
> 
> It's been a great year with Square Point of Sale\! A successful year with a new business. I am pleasantly pleased with this system

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### "Construction Company" — 5.0/5

> **Brent** | *March 19, 2026* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: How simple it is to use. We use it for our bin customers, it’s quick to set up. We generate a link for them to do the secure payment themselves . Funds deposit the next day and the app is reliable.
> 
> **Cons**: The ability to save clients is kind of tricky. The payment link is the cheapest way to take the payment. The other payment options cost abit more
> 
> We have had it now for 3 years and its been a great add on for our company. The ability to have another payment option has helped us out with some customers who didnt have means to pay.

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### "Simple and Reliable Payment System with Limited Flexibility" — 5.0/5

> **Michael** | *April 23, 2026* | Music | Recommendation rating: 9.0/10
> 
> **Pros**: Square Point of Sale is highly effective for a music and content-based business that sells lessons or services, as it makes in-person and online payments simple and fast. The setup is straightforward, and it allows for smooth transactions without needing complex systems. It also integrates well with basic reporting and tracking, which helps keep business finances organized and transparent.
> 
> **Cons**: Square Point of Sale can feel limited when it comes to deeper customization and advanced business features, especially for more complex pricing structures or memberships. Fees per transaction can also add up over time, which impacts margins for a service-based business like music coaching. Additionally, while it covers the basics well, its ecosystem can feel restrictive if you want more flexible or highly tailored business workflows.
> 
> Square Point of Sale is a reliable and practical tool for handling payments in a music and content creation business. It makes transactions simple, fast, and easy to manage, which helps keep operations smooth when selling lessons or services. The system is easy to use and provides enough basic reporting to stay on top of income.&#10;&#10;However, it becomes less flexible when scaling or trying to implement more advanced pricing structures, and transaction fees are an ongoing consideration. Overall, it works best as a straightforward payment solution rather than a fully customizable business management system.

-----

### "Square Payments Has Been a Major Setback for My Business" — 1.0/5

> **Verified Reviewer** | *December 7, 2025* | Wholesale | Recommendation rating: 0.0/10
> 
> **Pros**: None, seriously none, there are a lot better companies out there for POS. Waste of time, customer support doenst understand anything, never offering a single solution
> 
> **Cons**: Square Payments Has Been a Major Setback for My Business&#10;&#10;Save yourself the frustration and go with any other payment processor. Square consistently disappoints and has proven to be unreliable when it matters most.
> 
> After four months of using Square without issues, everything suddenly went downhill. Square shut down my account out of nowhere and then also shut down a second business account I had with them. No warning, no explanation that made sense, and absolutely no regard for how much this would disrupt my operations.&#10;&#10;This wasn’t just an inconvenience — it cost me time, energy, and real money. One of my customers was even charged $360 in processing fees during a period when I had an active free-processing credit. When I brought it up, Square didn’t take responsibility and didn’t fix it. They consistently failed to honour their own terms and constantly contradicted themselves.&#10;&#10;The customer service experience made everything even worse. Every interaction felt like dealing with support reps who had little understanding of Canadian business practices or the issues I was actually facing. Instead of helping, they read off scripts, dismissed my concerns, and closed inquiries without proper resolution. There was never any real support, empathy, or accountability.&#10;&#10;Having both of my accounts shut down without valid reason caused major operational delays, unexpected expenses, and hours of wasted back-and-forth. If you rely on payment processing to keep your business running smoothly, think twice. Square ended up costing me far more than they ever provided.

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